Axel Braun wrote:
> Hello Simon
> Am Mittwoch, 23. Dezember 2020, 22:30:59 CET schrieb Simon Lees:
>> On 12/22/20 8:50 PM, Axel Braun wrote:
>> >> This will have to be handled in the package itself.
>> > Shall I open a bug report for this?
>> Opening a bug would have been preferable to posting to this list.
> I disagree. I was stuck during update and needed an advice quickly.
> Ismail responded within 6 minutes, and solved my problem.
Speed of resolution is not really a good argument. One of the reasons
the support list was created (a Board initiative btw) was to move
support questions away from the factory list. I personally doubt if it
has worked, and you also seem to prefer seeking support on the factory
> This is a brilliant example that TW users do get help on factory@
> (answers to this to the respective thread on project@, please)
Done :-) (well, a new thread, sorry)
> At the same time its a heads-up for other TW users that issues might
> arise (another TW machine of mine did not have the problem).
I think the idea is good, but because TW is a main openSUSE distro, I
would not expect the majority of TW users to be hanging out on the
> Bugzilla is simply not responsive enough in these emergency cases.
I'm sure we can all agree on that, but does that make it alright to go
off-topic on the factory list which is specifically not for support?
Per Jessen, Zürich (-0.6°C)
Just another openSUSE user in favour of merging the support list back
into the users list.