[Bug 1014999] New: Display freezes randomly on Leap 42.2 running KDE Plasma (plasmashell 5.8.x)
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999 Bug ID: 1014999 Summary: Display freezes randomly on Leap 42.2 running KDE Plasma (plasmashell 5.8.x) Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: x86-64 OS: openSUSE 42.2 Status: NEW Severity: Major Priority: P5 - None Component: KDE Workspace (Plasma) Assignee: opensuse-kde-bugs@opensuse.org Reporter: nsleasy@hotmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0 Build Identifier: The computer/display locks up at random intervals running openSUSE Leap 42.2 KDE Plasma (plasmashell 5.8.x). When this happens, the mouse pointer still works, but the user is unable to do anything with it. The keyboard is locked completely and the only remedy is to do a hard shutdown (forced power down) and fresh boot. This problem does not seem to occur at all running GNOME, Cinnamon or Xfce. I've eliminated the display manager as the issue because the display also freezes randomly running KDE Plasma 5.8.3 from LIGHTDM rather than SDDM. The following additional information is relevant: plasmashell 5.5.x on openSUSE Leap 42.1 -- works fine plasmashell 5.5.x on Kubuntu 16.04 -- works fine plasmashell 5.5.x on Fedora 23 -- works fine plasmashell 5.6.x on LinuxMint 18 -- works fine plasmashell 5.8.x on openSUSE Leap 42.2 -- screen freezes ~> plasmashell -v plasmashell 5.8.3 This is, potentially, a KDE Plasma 5.8.x bug rather than openSUSE per se, but opening it here under openSUSE Leap 42.2. Please let me know if this should be filed directly with the KDE team. Reproducible: Always Steps to Reproduce: 1. Run KDE Plasma 5.8.3 under openSUSE Leap 42.2 2. Use computer normally 3. After a seemingly random period of time, the screen freezes and the user must do a a hard boot Actual Results: See above Expected Results: See above See above -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c1
Oliver Kurz
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c2
--- Comment #2 from Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c3
--- Comment #3 from Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c4
--- Comment #4 from Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c5
--- Comment #5 from Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c6
ede rag
... This bug should be closed, as I am unable to identify a specific problem related to openSUSE itself.
On the contrary, this bug should not be closed, because no application should be allowed to freeze the desktop. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c7
--- Comment #7 from Nolan Leasy
On the contrary, this bug should not be closed, because no application should be allowed to freeze the desktop.
Agreed. I have not been able to replicate the freeze since I re-installed and updated Leap 42.2, but it's more of a Plasma 5.8 issue than openSUSE per se. I did back up the image of the problematic install, prior to re-install, in case the KDE team needs anything in terms of logs or configuration. I strongly suspect, however, that it might be a memory management issue of some sort. My wild guess would be that Plasma 5.8 is allowing an application such as Firefox to write to display memory. Let me know if you need anything more on my end. Thanks! -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c9
Frank Kruger
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c10
--- Comment #10 from Frank Kruger
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
Diamantis Karagkiaouris
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
Frank Kruger
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c12
Matthew Mah
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c16
Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c17
Matthew Mah
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c18
--- Comment #18 from Matthew Mah
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c19
Anthony Hughes
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c20
--- Comment #20 from Anthony Hughes
I just wanted to mention that I hit this frequently with the KDE desktop in Leap 42.2 and thought it was a KDE issue so I reinstalled with Gnome 3.20.2 but experience it in both environments. My setup is a Lenovo Thinkpad x260 with an Intel(R) HD Graphics 520 (Skylake GT2) with a 1080p monitor connected via mini-displayport to HDMI (ie. laptop <> minidp <> hdmi <> monitor). My monitor is configured as the secondary display oriented above my main display. It happens once a day on average.
Please let me know if there's any logging or debug info I can provide to support this bug.
Sorry, I forgot to mention that I do not experience this in Ubuntu 16.04 nor Fedora 25, in case it's relevant. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c21
--- Comment #21 from Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c22
--- Comment #22 from Matthew Mah
Has anyone experienced this on something other than a Lenovo Thinkpad?
The common thread might be the Thinkpad video driver(s) in Leap 42.2. I've been using Leap 42.2 (KDE) on an HP ProBook 4430s for a couple of months now with no issues.
The test machine where I encountered this problem was a Lenovo Thinkpad T400.
The duplicate bug is reported for Dell hardware. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c24
Richard Palethorpe
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c26
--- Comment #26 from Nolan Leasy
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c27
leon c
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c28
Episteme PROMENEUR
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999#c30
--- Comment #30 from Episteme PROMENEUR
http://bugzilla.opensuse.org/show_bug.cgi?id=1014999
Jonathan Archer
participants (1)
-
bugzilla_noreply@novell.com