[Bug 1203922] New: Sound is not working at all on Asus Zenbook 14 OLED
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922 Bug ID: 1203922 Summary: Sound is not working at all on Asus Zenbook 14 OLED Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: 64bit OS: openSUSE Tumbleweed Status: NEW Severity: Critical Priority: P5 - None Component: Sound Assignee: tiwai@suse.com Reporter: hdir1o11@4wrd.cc QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Sound/Audio doesn't work on openSUSE Tumbleweed (or any other Linux distro) on the Asus Zenbook 14 OLED. The soundcard is 0000:00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01). To troubleshoot, I booted Windows 10 from an external SSD and sound works just fine. The bug has been confirmed on Launchpad - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1981433 I've also tried deleting the sound card, re-adding and configuring it with YaST but unfortunately to no avail. For more information about this problem please see this thread: https://forums.opensuse.org/showthread.php/576040-Sound-not-working-at-all?p... -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c1
Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
Andreas Stieger
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c2
--- Comment #2 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c3
--- Comment #3 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c4
--- Comment #4 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c5
--- Comment #5 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c6
--- Comment #6 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c7
--- Comment #7 from Sven H
It seems that the sound driver itself has been loaded.
What exactly "doesn't work at all"? Please give more description about the bug itself.
The volume controls are present (increase, decrease, mute/unmute) but when playing media, for example, a YouTube video no sound plays from the speakers. Same with the speaker-test command - no output from the laptop's speakers. I can only have audio when I connect my wireless earbuds via Bluetooth. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c8
--- Comment #8 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c9
--- Comment #9 from Sven H
Did you try the sound output from the headphone / headset? Also what about the input? Do the built-in mic and the headset mic work?
Yes, sound output does indeed work from the wireless Earbuds via Bluetooth. The built-in speakers don't. The built-it mic also works, but only when "Digital Microphone" is selected. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c10
--- Comment #10 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c11
--- Comment #11 from Takashi Iwai
(In reply to Takashi Iwai from comment #8)
Did you try the sound output from the headphone / headset? Also what about the input? Do the built-in mic and the headset mic work?
Yes, sound output does indeed work from the wireless Earbuds via Bluetooth. The built-in speakers don't.
Doesn't it have a headset jack? If yes, please test with it. That's via a different path from the BT / wireless, and if the (wired) headset works, it's only about the missing speaker amplifier.
The built-it mic also works, but only when "Digital Microphone" is selected.
What's else? If you plug the headset, doesn't the headset input work? -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c12
--- Comment #12 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c13
--- Comment #13 from Sven H
Doesn't it have a headset jack? If yes, please test with it. That's via a different path from the BT / wireless, and if the (wired) headset works, it's only about the missing speaker amplifier.
It does have a headphone jack, but right now I'm not able to test it. I'll try testing it and get back with the result soon hopefully. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c14
--- Comment #14 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c15
--- Comment #15 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c16
--- Comment #16 from Sven H
It's a good news. Now could you test with the kernel in comment 12, and see whether the speaker works or not? Please attach dmesg output no matter how the result is.
Excuse my ignorance, but do I need to add this repo via YaST? Then how should I install this test kernel? Could anything break? -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c18
--- Comment #18 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c19
--- Comment #19 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c20
--- Comment #20 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c21
--- Comment #21 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c22
--- Comment #22 from Sven H
Could you try to update the BIOS if available? It might fix something.
The BIOS is already updated to the most recent version. Also, I don't know if this is of any use but I've been reading about this issue from other people with the same problem and apparently built-in audio sometimes comes back after booting into windows from an external SSD, restarting, then booting back into Linux. I'm yet to test this. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c23
--- Comment #23 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c24
--- Comment #24 from Sven H
Meanwhile, I updated the test kernel with one more test patch. It's being rebuilt in the same OBS repo. The new kernel will be based on 6.0 (no longer rc7). Could you give it a try later once after the build finishes?
Will do. I should upload hwinfo and dmesg afterwards again, right? -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c25
--- Comment #25 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c26
--- Comment #26 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c27
--- Comment #27 from Sven H
Created attachment 861919 [details] Dmesg output from kernel 6.0.0
Whoops, that's actually the hwinfo from the test kernel, sorry. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c28
--- Comment #28 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c29
--- Comment #29 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c30
--- Comment #30 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c31
Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c32
Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c33
--- Comment #33 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c34
--- Comment #34 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c35
--- Comment #35 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c36
--- Comment #36 from Sven H
Yes, please remove it. The option would be harmless unless you switch to snd-hda-intel driver (by passing snd-intel-dspcfg.dsp_driver=1), though. Sure, removed it.
The problem that still sticks with the test kernels are the initialization of CS35L41 codec. You need to join to the upstream kernel bugzilla, I suppose, for tracking further.
Alright, I'll create a new thread there. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c37
--- Comment #37 from Sven H
And before moving further, please retest with snd_hda_codec.dyndbg=+p snd_hda_codec_realtek.dyndbg=+p boot options, and give dmesg output. This will show whether the proper quirk has been applied or not, at least (that is, something wrong with model option or such).
Should I apply those options to "Kernel Parameters" or "Bootloader Options" in YaST Bootloader? -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c38
--- Comment #38 from Takashi Iwai
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c39
--- Comment #39 from Sven H
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c41
--- Comment #41 from Sven H
Thanks. It's still not clear whether the targeted quirk is applied, unfortunately, because the kernel was built without an extra debug option.
I'm rebuilding yet again the same OBS repo with a debug patch. Now it'll show more messages without the previous dyndbg options. The new kernel will be *.g29f1ac5 release. Could you give it a try later again?
Sure, I'm a bit busy today so I'll give it a go tomorrow. -- You are receiving this mail because: You are on the CC list for the bug.
![](https://seccdn.libravatar.org/avatar/a895f78a81a109471893519443e4d933.jpg?s=120&d=mm&r=g)
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922
http://bugzilla.opensuse.org/show_bug.cgi?id=1203922#c42
--- Comment #42 from Sven H
participants (1)
-
bugzilla_noreply@suse.com