My brother picked up the above mentioned all in one unit. Configuring it as a printer went without a hitch and works fine. Setting it in YaST as a scanner seems to have worked it's identified in the top pane twice. rpm -q sane returns sane 1.0.15-20.2 lsusb returns Bus 003 Device 002: ID 03f0:3f11 Hewlett-Packard PSC-1315/PSC-1317 xsane tells me that sane is not installed which is contradicted by the above rpm query. Kooka starts up and I get a "Select Scan Device" window with "1 hpaio:/usb/psc_1310_series: serial=cn535c31fbv6 hp psc_1310_series" The program interface itself loads and I get a window that tells me that no scanner was found. The "HP Device Manager (Toolbox)" doesn't list it at all. His system in new enough to have USB 2.0 on the motherboard. Any pointers, as this is one of the few things holding him back from dumping XP totally.
On Sat, 2005-12-24 at 16:42 -0500, Mike McMullin wrote:
My brother picked up the above mentioned all in one unit. Configuring it as a printer went without a hitch and works fine. Setting it in YaST as a scanner seems to have worked it's identified in the top pane twice.
rpm -q sane returns sane 1.0.15-20.2 lsusb returns Bus 003 Device 002: ID 03f0:3f11 Hewlett-Packard PSC-1315/PSC-1317
xsane tells me that sane is not installed which is contradicted by the above rpm query.
Kooka starts up and I get a "Select Scan Device" window with "1 hpaio:/usb/psc_1310_series: serial=cn535c31fbv6 hp psc_1310_series" The program interface itself loads and I get a window that tells me that no scanner was found.
The "HP Device Manager (Toolbox)" doesn't list it at all. His system in new enough to have USB 2.0 on the motherboard.
Any pointers, as this is one of the few things holding him back from dumping XP totally.
Check and see if you have the hplip packages installed. I think they are used to interface with the scanner part of the device. ************************************* To All: Merry Christmas -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998
On Sat, 2005-12-24 at 17:11 -0500, Ken Schneider wrote:
On Sat, 2005-12-24 at 16:42 -0500, Mike McMullin wrote:
My brother picked up the above mentioned all in one unit. Configuring it as a printer went without a hitch and works fine. Setting it in YaST as a scanner seems to have worked it's identified in the top pane twice.
rpm -q sane returns sane 1.0.15-20.2 lsusb returns Bus 003 Device 002: ID 03f0:3f11 Hewlett-Packard PSC-1315/PSC-1317
xsane tells me that sane is not installed which is contradicted by the above rpm query.
Kooka starts up and I get a "Select Scan Device" window with "1 hpaio:/usb/psc_1310_series: serial=cn535c31fbv6 hp psc_1310_series" The program interface itself loads and I get a window that tells me that no scanner was found.
The "HP Device Manager (Toolbox)" doesn't list it at all. His system in new enough to have USB 2.0 on the motherboard.
Any pointers, as this is one of the few things holding him back from dumping XP totally.
Check and see if you have the hplip packages installed. I think they are used to interface with the scanner part of the device.
mctimmy@McTimmy:~> sux McTimmy:/home/mctimmy # rpm -q hplib package hplib is not installed (this is what I get for not writing stuff down to bring it with me. :) McTimmy:/home/mctimmy # rpm -q hplip hplip-0.9.4-4 It seems to be installed Ken. Good question though. I hadn't thought of it for the preliminary diagnostics. Mike
On Mon, 2005-12-26 at 17:26 -0500, Mike McMullin wrote:
On Sat, 2005-12-24 at 17:11 -0500, Ken Schneider wrote:
Check and see if you have the hplip packages installed. I think they are used to interface with the scanner part of the device.
mctimmy@McTimmy:~> sux
McTimmy:/home/mctimmy # rpm -q hplib package hplib is not installed
(this is what I get for not writing stuff down to bring it with me. :)
McTimmy:/home/mctimmy # rpm -q hplip hplip-0.9.4-4
It seems to be installed Ken. Good question though. I hadn't thought of it for the preliminary diagnostics.
These are the two packages installed on my system: hplip-0.9.4-4 hplip-hpijs-0.9.4-4 I -think- the second one is the interface to the scanning but I am not sure. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998
On Mon, 2005-12-26 at 17:48 -0500, Ken Schneider wrote:
On Mon, 2005-12-26 at 17:26 -0500, Mike McMullin wrote:
On Sat, 2005-12-24 at 17:11 -0500, Ken Schneider wrote:
Check and see if you have the hplip packages installed. I think they are used to interface with the scanner part of the device.
mctimmy@McTimmy:~> sux
McTimmy:/home/mctimmy # rpm -q hplib package hplib is not installed
(this is what I get for not writing stuff down to bring it with me. :)
McTimmy:/home/mctimmy # rpm -q hplip hplip-0.9.4-4
It seems to be installed Ken. Good question though. I hadn't thought of it for the preliminary diagnostics.
These are the two packages installed on my system:
hplip-0.9.4-4 hplip-hpijs-0.9.4-4
I -think- the second one is the interface to the scanning but I am not sure.
hplip-hpijs-0.9.4-4 is what is installed.
On Mon, 2005-12-26 at 18:16 -0500, Mike McMullin wrote:
On Mon, 2005-12-26 at 17:48 -0500, Ken Schneider wrote:
These are the two packages installed on my system:
hplip-0.9.4-4 hplip-hpijs-0.9.4-4
I -think- the second one is the interface to the scanning but I am not sure.
hplip-hpijs-0.9.4-4 is what is installed.
Try with both installed and see if that makes a difference. I have a HP LaserJet 3310 with the scanner and have no problems scanning. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998
On Mon, 2005-12-26 at 18:25 -0500, Ken Schneider wrote:
On Mon, 2005-12-26 at 18:16 -0500, Mike McMullin wrote:
On Mon, 2005-12-26 at 17:48 -0500, Ken Schneider wrote:
These are the two packages installed on my system:
hplip-0.9.4-4 hplip-hpijs-0.9.4-4
I -think- the second one is the interface to the scanning but I am not sure.
hplip-hpijs-0.9.4-4 is what is installed.
Try with both installed and see if that makes a difference. I have a HP LaserJet 3310 with the scanner and have no problems scanning.
I'd say we can go back to the original post and note that scanning failed with both of these packages installed. I know (within the kind of reason available not having possession of the system, but knowing the the user,) they weren't installed after I posted the original. I do appreciate the help Ken. Thanks, Mike
Hello, On Dec 24 16:42 Mike McMullin wrote (shortened):
My brother picked up the above mentioned all in one unit. Configuring it as a printer went without a hitch and works fine. Setting it in YaST as a scanner seems to have worked it's identified in the top pane twice.
rpm -q sane returns sane 1.0.15-20.2 lsusb returns Bus 003 Device 002: ID 03f0:3f11 Hewlett-Packard PSC-1315/PSC-1317
xsane tells me that sane is not installed which is contradicted by the above rpm query.
Kooka starts up and I get a "Select Scan Device" window with "1 hpaio:/usb/psc_1310_series: serial=cn535c31fbv6 hp psc_1310_series" The program interface itself loads and I get a window that tells me that no scanner was found.
The "HP Device Manager (Toolbox)" doesn't list it at all. His system in new enough to have USB 2.0 on the motherboard.
Looks like USB communication fails in most cases. To get the last 50 USB (error)-messages in /var/log/messages and from dmesg use commands like egrep -i 'usb|hci' /var/log/messages | tail -n 50 dmesg | egrep -i 'usb|hci' | tail -n 50 Regarding "Trouble-Shooting (Debugging)" in SANE see http://portal.suse.com/sdb/en/2004/10/jsmeix_scanner-setup-92.html Regarding HP all-in-one devices since Suse Linux 9.3 see http://portal.suse.com/sdb/en/2005/03/jsmeix_scanner-setup-93.html http://portal.suse.com/sdb/en/2005/02/jsmeix_print-einrichten-93.html Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5 Mail: jsmeix@suse.de 90409 Nuernberg, Germany WWW: http://www.suse.de/
On Fri, 2005-12-30 at 15:40 +0100, Johannes Meixner wrote:
Hello,
On Dec 24 16:42 Mike McMullin wrote (shortened):
My brother picked up the above mentioned all in one unit. Configuring it as a printer went without a hitch and works fine. Setting it in YaST as a scanner seems to have worked it's identified in the top pane twice.
rpm -q sane returns sane 1.0.15-20.2 lsusb returns Bus 003 Device 002: ID 03f0:3f11 Hewlett-Packard PSC-1315/PSC-1317
xsane tells me that sane is not installed which is contradicted by the above rpm query.
Kooka starts up and I get a "Select Scan Device" window with "1 hpaio:/usb/psc_1310_series: serial=cn535c31fbv6 hp psc_1310_series" The program interface itself loads and I get a window that tells me that no scanner was found.
<snip>
Looks like USB communication fails in most cases. To get the last 50 USB (error)-messages in /var/log/messages and from dmesg use commands like egrep -i 'usb|hci' /var/log/messages | tail -n 50 dmesg | egrep -i 'usb|hci' | tail -n 50
Regarding "Trouble-Shooting (Debugging)" in SANE see http://portal.suse.com/sdb/en/2004/10/jsmeix_scanner-setup-92.html
Regarding HP all-in-one devices since Suse Linux 9.3 see http://portal.suse.com/sdb/en/2005/03/jsmeix_scanner-setup-93.html http://portal.suse.com/sdb/en/2005/02/jsmeix_print-einrichten-93.html
I can report that he is now using his scanner. Pressing the "SCAN" button on his unit apparently initialized some software (from what I am told) to which he answered a few questions and apparently xsane started after a minute or so and he scanned in an image. I watched him repeat the procedure, he had to restart the scanner and then access xsane, but was able to scan and save the image. Thanks for you help Johannes. Mike
participants (3)
-
Johannes Meixner -
Ken Schneider -
Mike McMullin