On Wed, Sep 19, 2001 at 12:50:25PM -0400, jfweber@eternal.net wrote:
** Reply to message from "Purple Shirt"
on Wed, 19 Sep 2001 08:52:45 ** I send feedback emails before requesting ifhp to be bundled with suse and it ** still isn't after 4 releases even though suse ships lprng which is created ** by the same guy. I also requested livejournal to be bundled and I don't ** think it will ever make it.
could this not also be a matter of licensing? I know a lot of guys who write various types of programs ... some are free and/o easy to license , and others simply are not, they are intended as commercial products ....
I know how frustrating it is to feel one's feedback isn't recieved or at least not paid attention to .. but , frankly , I'd rather the Suse guys kept working on the next version ...
I would opt for bug-fixing as being paramount over .. what is it .. 3 versions per year !.
most likely fixoring the same bugs that people have noted.
There is a bug I have reported here, to support (who refused to answer it, despite it concerning KDE, which is a topic in their online support submission form), and to feedback. It has been in Suse since version 7.0. Since those packages are usually installed
by some folksas the variuous packages become available ... it must be equally maddening to get these messages from users and not be able to figure out exactly what verions of which pieces are causing the headaches.
A proper bug-submission mechanism would forestall that kind of problem.
After all we keep hearing from users here that they "haven't got time to read all that stuff" perhaps some of the suse folks suffer from verbage fatigue as well ??
Hang on a moment. Suse is a commercial organisation, selling a packaged product. They may not be able to fix bugs in the software that they supply as is, but in software that they Suse'ify (the kernel for one), or that is theirs (yast, sax etc) they do have some responsibility. And actually it is in their own self-interest.
BTW is bugzilla easily licensed ??
It's open-source I believe. And before anyone of the "Suse can do no wrong" brigade starts to flame me just bear in mind that I use Suse, that I have a very high regard for it. That does not mean I find everything in the garden rosy. -- Regards Cliff