This is my last shot at this. Recieve it after all the customers? Hardly! It runs to $75 at Best Buy! Thats not cheap, but they got it first. If you read the other e-mails you would have noted that BB get there own shipment. They did not become so large through being incompetent at tere job, so of course they got them out to the stores real fast. Do you think they have 4 people dealing with this? Nope! As for that French distro, they would not nearly be so big as they are now without MacMillan...From what I recall they were dying before the book publisher came to there rescue. I am not going to say more, it comes when it comes. I have to wait too, but its going to be worth it. Matt On Thu, 22 Feb 2001 23:55:20 Ralph F. De Witt wrote:
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Give 'em a break Guys...Gee, I am just as desperate as anyone else, but no amount of screaming will help. You'd think they were holding candy from a child :-). Why not spend some of that energy your wait is producing by asking your favorite software manufacturers to port to Linux?
If you hold the retailers stock back then you have the problem of it not hitting the shelves, with the associated problems of non-exposure, others will complain about this too...Maybe the subscribers could get some sort of access to a beta download??
That other distribution is a sad reflection on the Industry that they can make such a big mistake and basically get away with it. They should have been dropped like a stone right there and then (I am talking about the one with a beta compiler and wrong headers...).
Matt
On Thu, 22 Feb 2001 22:53:23 Michael Hasenstein wrote:
Greg Thomas wrote:
I think it's nice to reward loyal subscribers with an early release. It doesn't seem all that difficult to do.
So tell me HOW, please. The only way I see is to hold the shipment for the retailers back until we sent out all pre-orders.
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Also check the FAQ at http://www.suse.com/support/faq <rant mode on> I think we have given them a break, after all we pay full price for the
On Thursday 22 February 2001 23:19, you wrote: product, and then a premium for shipping, only to receive the product after all other customers, we pay a premium for no word as to shipping status from
them, not even a simple email as to what is up. How hard is it to get product
shipped, have it arrive, ship the preorders, then ship to pipeline for the onsale date and get the timeing right, all others seem to do it. A slipped production date every now and then will happen, but this seems to be a SuSE built in. What happened to the 7.0 update disk in the U.S.? SuSE was going to
sell it. That French distro, sent theirs out for free. The last I heard from
a SuSE employee was they were working on the agreement with Amazon.Com. They
did not even want to handle their own update. How does that show me customer
support? I think SuSE needs to become more focused on customer support while
keeping up the product, if needed streach the cycle out by a month, or make it more flexible. Let it move with in a range dictated by the major component
release cycles of the developers. I am just tired of the problems, I have hundreds of dollars in SuSE software sitting on my shelf all of it having not
installed or not worked correctly, I have a long list of emails to SuSE QA troubleshooting what went wrong with the clean installs, then have to go to lesser system to get a distro that works, then I find a person 15 miles from
me picking up a copy of SuSE for a 1/3 less then me off the shelf and my over
night shipment is missing, and SuSE has given me no email notifications etc.
for me to track the shipment, and if it is just miss shipped 2 day then it will be mid next week before I get a copy. I ask where is their support for loyal repeat customer. <rant mode off>
Ralph F. De Witt MBA - -- It said uses Windows 98 or better so I installed Linux-Mandrake 7.2 Proud user of Linux-Mandrake 7.2 Powerpack Deluxe Register Linux User 168814 ICQ #49993234 GPG Public Key available at http://www.keyserver.net Key fingerprint = 6426 1CFF 0987 9D51 76D6 06BC F22A CFF4 559A 03E7 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.0.4 (GNU/Linux) Comment: For info see http://www.gnupg.org
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