On Saturday 07 July 2001 02:54, Karol Pietrzak wrote:
On 6 Jul 2001, Clayton Cornell wrote:
I am one of the people that still have not received 7.2.... even though I preordered it, but that's another rant.
Really? That's an outrage. I got mine June 26, but that's only because I live on the other side of the country (i.e. they sent out on June 16, but UPS took 6 business days, damn it). What excuse did SuSE give you? -- noodlez: Karol Pietrzak PGP KeyID: 0x3A1446A0
No excuse or reasons were given at all. To add to the frustration, I live a few hundred kilometers away from Nurnberg. I could have drove over to the SuSE head office and picked it up myself on the weekend. So far everyone I have talked to who pre-ordered a copy here is still waiting.... 3 weeks on since the release. I wouldn't mind so much if they had contacted me and at least said "Oooops sorry, we ran out of copies of the Pro Upgrade, and are making more." Instead, I get the wild goose chase... they tell me to contact my local reseller who is handling my account. I contact my reseller (who has already debited my bank account for the purchase) and they say that it's SuSE's fault... that the product has not been shipped to them yet, and if I want more information, I should contact SuSE The real clincher is that this copy is supposed to be used in a pilot run where I work... the IT guys are finally letting us trial Linux at work as a replacement for Windows. Every day that goes by makes it that much harder to convince the IT guys that SuSE is a good choice for a Linux distribution...... Sigh C.