Ben Rosenberg wrote:
Juergen,
You know I wouldn't screw you around, but Sendmail and NFS are not really part of 'Basic Installation Support' .. those types of configurations can be complicated and time consuming. iSupport already loose SuSE money..and know that's lame..but a fact. So that is why they sent you to Business Support for that stuff. I am sorry, but otherwise we wouldn't be able stay in business.
Regards,
I know Ben, at least one has to be constructive. The fact that there are changes to the previous version an that it's the end users problem to find out is annoying. The constructice answer would probably be to *include* articles in *advance* to the SDB if such changes arise. Like : ymptom: sendmail doesn't work. "505 access denied" cause: sendmail is now compiled with the tcp-wrapper library. If you use hosts.deny you vave a problem olution: add ...... to hosts.allow. roughly like that. I learned on this occasion the obvious: If you are stuck, first ask the list, then SuSE support. ;-) Juergen
--> -->yes. I was not amused, fetchmail got the mail and sendmail said "f*** -->off". but fetchmail deleted the messages on the server. I didn't trust -->the update, so I watched it *once* happen, found out how to telnet to -->port 25 for testing. "505 Access denied" turned into a nightmare. The -->"old" sendmail worked perfect. -->SuSE support was no great help, hinted me to an updated version of -->sendmail that didn't work either and pointed to the commercial support. -->;-( -->A hint to the tcp wrapper library thing would have saved a lot of time. -->I got the feeling they just look up and down the SDB and post the most -->promising articles. -->Btw: same is true for NFS (think the user space deamon). I am still a -->bit cross about that. --> -->Juergen --> -->-- -->=========================================== __ _ -->Juergen Braukmann juergen.braukmann@gmx.de| -o)/ / (_)__ __ ____ __ -->Tel: 0201-743648 dk4jb@db0qs.#nrw.deu.eu | /\\ /__/ / _ \/ // /\ \/ / -->===========================================_\_v __/_/_//_/\_,_/ /_/\_\ --> -->-- -->To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com -->For additional commands send e-mail to suse-linux-e-help@suse.com -->Also check the FAQ at http://www.suse.com/support/faq -- Benjamin Rosenberg The Linux Experts
-- =========================================== __ _ Juergen Braukmann juergen.braukmann@gmx.de| -o)/ / (_)__ __ ____ __ Tel: 0201-743648 dk4jb@db0qs.#nrw.deu.eu | /\\ /__/ / _ \/ // /\ \/ / ===========================================_\_v __/_/_//_/\_,_/ /_/\_\ -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq