On 5/31/06, Joachim Schrod
Yes, but even then. If you follow this mailing list, there is a dire need to know "what are you thinking". I agree that this mailing list is not the case to document how you come to your decision, but communication about the outcome of the decision process of updating would be advantagous.
yes! Keep us informed.
There has been no posting to any announcement list, or to the general users list that explains the situation. On www.opensuse.org, no information is readily available. At least it's not visible in the pages that are referenced as "Documentation", "News", and "FAQs". The Documentation / Installation page still references YaST repositories. Somebody who just comes to the OpenSUSE homepage and even looks at the second-level pages doesn't learn a thing about the new concept, the current problems, and the supposed solutions.
In my opinion, the SUSE has a severe communication problem here.
yes -- exactly. And this has been a Novell issue, for years! And, I think also it was/is a SUSE issue. there is just some kind of reluctance to feed the masses with information. The Novell "cool blogs" thing is a good step in the right direction, and from what I have heard the corp mandate now is that employees web presence is supported and encouraged, with the only caveat being NDA stuff. this fiasco was a PERFECT example of why more open communication is needed!
See, that's great information. Thanks for supplying that. (This is meant earnestly, and not sarcastic.) So you did what we asked for, and got flak for reasons beyond your reach. Why don't you tell that, and instead stop short at the harsh remark "that's not our beef"?
yep -- great example!
My tip: The reception here of that news would have been *much* friendlier if you would have informed us from the start that you have been in contact with the GWDG owner (that's still Eberhard, ain't it?), he knew about the switch, and made a decision that you don't know about. Just like you did above; that was really appreciated. Communication with users is as important as technical work, and that's IMHO deficient in the current situation.
excellent post .Joachim! I do wish the "the world of SUSE is ending, hurry, run!" people would calm down. But I also believe that Novell/SUSE need to do a much better job of forcasting what is coming up, and what the road map is. We should have known along time ago, that online_update was going away, and YOU should have explicitly ASKED US, the COMMUNITY, to explicitly test the zen replacement. We would have done it, gladly, and this embarrassment would have been avoided. Peter