On 5/13/21 4:41 AM, Per Jessen wrote:
Simon Lees wrote:
On 5/12/21 2:54 AM, Per Jessen wrote:
Simon Lees wrote:
Moving people off moderation: * The Boards impression was that Heroes will automatically do this after the time has elapsed
Moderation is something that happens so rarely, there is no automated function.
Maybe automated was the wrong word here, as a board we assumed that this was being tracked by the Heroes and they would remove people from moderation after there time period had expired, this wasn't always happening.
Simon, like I said -
1) it happens so rarely (less than once in five years), plus -
I have been on the board for just over 3 years now and while as a board we haven't often placed people under moderation (partly because we probably didn't know if we could). Over the last 3 years we have dealt with atleast several complaints a year most of which we have probably only chosen to give warnings for. A number of cases have involved complaints about the behavior of multiple people in one thread. In a number of these cases and some others we believe we would have had better outcomes for the community if moderators could step in and help de escalate the situation quickly, in some cases even being able to quickly place several people under temporary moderation for several days (IE can still post but must be approved by a moderator) would have lead to drastically better results.
2) in this case, a moderation was introduced at the same time or closely followed by the introduction of the jolly gang of secret moderators, that I for one assumed it was the job of that moderator gang. [1]
Yeah the reason we are discussing this is because there is obviously some confusion around the roles of all involved here and we would like to clear that up.
3) that one person in the Heroes group activates moderation (duely authorisedby the Board) on some individual on some lists does not mean the group as a whole is aware. [2]
[1a] did the Board consult with the "moderators", to find out why they did not correctly end the moderation in question?
Yes we started those discussions and looking into it as soon as we were aware, it seems like moderators only have rights to moderate incoming messages and can't add or remove people. When the group was set up that was obviously the most important part.
[1b] I noticed no report on the progress of recruiting "moderators". Is it secret or has there not been any progress?
There has been progress, however in certain timezones there is probably room for more progress.
[2] here I speak only for myself - the openSUSE Heroes is a group of volunteer sysadmins, primarily there to "scratch that itch". Dealing with the once-in-a-blue-moon moderation does not itch a lot.
Yes this is precisely why it makes sense to hand these functions of to a dedicated group.
* As a board we want to look at look at the rules around mailing list usage, to put them more in line with other communications platforms (Forums, Discord etc)
I have to ask - why not the other way around ? Mailing lists have been around for much longer, users have way more experience and better rules.
The Forums have also been around for a very long time and have had a very successful moderation process.
One can only assume they had a need to develop one. I do not believe we have such a need on our mailing lists.
This is where you disagree with atleast enough of the board that we feel it is worth discussing the topic in detail. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B