Hello Per, Am Freitag, 25. Dezember 2020, 21:05:22 CET schrieb Per Jessen:
Speed of resolution is not really a good argument.
As Vinz had written in his answer, speed matters, esp. in case of a broken update. [...]
At the same time its a heads-up for other TW users that issues might arise (another TW machine of mine did not have the problem).
I think the idea is good, but because TW is a main openSUSE distro, I would not expect the majority of TW users to be hanging out on the factory list.
Why not? I was digging in some number from October. Factory had 1357 subscribers, users 1223 and support 212. So I *guess* many developers and users are subscribed to factory, as it is the primary source for TW discussions and issues as described in Vinz' mail (Well, not only probably). If it is not TW related (like the broken update) I *personally* prefer support@ for questions. Not a lot of subscribers compared to users or factory, but responsive and helpful. As we are getting away from the 'sof firmware issue' here I would like to close the discussion Thanks and have a good xmas! Axel