On Tue, 09 Nov 2010 08:13:41 +0100, Per Jessen wrote:
I strongly disagree with that,isn't that why forums exist? To help the unexperienced user?
Fora are there because some people prefer that style of interface. For some reason it does appear to be particularly attractive to less experienced users.
I think what Kostas is talking about is not "fora" like the openSUSE Forums, but rather "online discussion venues", whether they be web-based forums, newsgroups, mailing lists, etc. IOW, I think he's talking in a more generic sense. Building on what I wrote a couple minutes ago, I would see "providing community support venues" as a part of the definition of "usable" in the broader sense of the proposed mission statement. I would also probably include end-user training (formal and informal) as part of what helps us meet that goal of being "usable". Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org