24 Apr
2020
24 Apr
'20
1:37 a.m.
Am 24. April 2020 08:08:55 MESZ schrieb Simon Lees
I think the big difference here between SLE and JUMP is
the level of
support. JUMP/Leap are provided as is with no warranty, support and
bugfixes are provided on a best effort basis by volunteers whether that
is people in there spare time or companies volunteering there employees
time.
I think we all agree on that
Where as SLE customers enter a contract defining that
certain
should be fixed within a certain timeframe etc, obviously there needs
to
be a way of tracking whether a bug falls in the scope of the contract
or
if maybe its expected behavior in some cases etc. Then the time taken
to
fix the issue etc and I guess generate reports on how many issues etc.
So basically the distinction between bug and feature
So obviously the process needs to be somewhat different
to handle the
extra info. There are probably also some corner cases where things
aren't SLE bugs but are JUMP bugs due to SLE having some JUMP code
paths
that aren't officially supported or could be a bug in a library that
only shows using something from packagehub.
To my understanding, this distinction should vanish in the future.
Viele Grüße
Axel
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