* Richard Brown <rbrown@suse.de> [03-06-20 18:12]:
On 6. Mar 2020, at 23:43, Patrick Shanahan <paka@opensuse.org> wrote:
* Simon Lees <sflees@suse.de> [03-06-20 16:53]:
On 3/6/20 8:10 PM, Per Jessen wrote: ITwrx wrote:
hi,
I'm wondering what the difference is between these two lists, or why they both exist/which to use.
For the latter part, I suggest you try it out for yourself. Much depends on what kind of support you are looking for.
"opensuse-support" was created in May 2018, IIRC a board initiative to attempt to improve communication.
See https://lists.opensuse.org/opensuse-support/2018-05/msg00000.html
My personal opinion - creating another list may have reduced traffic on opensuse-factory, but I don't think it has meant much improvement for the community in general.
As some background, there was concerns from openSUSE developers on the factory mailing list that some developers were unsubscribing from a list they should be on because it had too much noise from "support" related questions.
At the same time there were people who wanted to provide support getting frustrated with the amount of general open source / general openSUSE discussion on the opensuse mailing list. As well as threads that started out as support threads ending up massive and off topic with people sharing opinions on anything that could be seen as atleast half way related. Some people in that list were also getting grumpy about tumbleweed support questions (although ti was an official openSUSE distro)
The board decided that the best or atleast the least worst way to solve the above two issues was to create a new dedicated opensuse-support list with a clear and well defined purpose leaving the opensuse list more for the regular general discussion that tends to end up there. Some people still ask support questions there and that is fine.
and a list was *specifically* provided for the conversations now existing on "opensuse" rather than the intended location, "opensuse-offtopic".
so we now have two offtopic lists, one designated and one utilized for whatever seems to be in anyone's mind atm which is sometimes used for requesting support, and a designatedsupport list which is sometimes utilized and factory which is still voilated.
and without a dedicated effort, they will all remain as such or deteriorate further.
Where are you when you are needed, Chris.
The off topic list is for discussions that have nothing to do with openSUSE
The opensuse list is for general discussions related to opensuse
opensuse-support is for support discussions
And if by “Chris” you mean Christopher Boltz, a simple look at the calendar can confirm that he was intimately involved in every single Board decision that led up to and included the formation of the opensuse-support mailinglist.
no, I do not mean Christopher. I said Chris
So maybe you can practice a little less vitriolics and a little more common sense before posting here?
yes, WE should
or alternatively we have more suitable lists for your repeated textual flagellation of the project. I’m getting tired of reading them here, and I’m sure other contributors are getting similarly demotivated as a result of reading your posts.
have a nice day ...
-- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
but do not trim. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org