On 12/26/20 10:57 AM, Vinzenz Vietzke wrote:
Am 25.12.20 um 21:05 schrieb Per Jessen:
Speed of resolution is not really a good argument.
In case of a package update going wrong it is as this might result from a broken snapshot and therefore affect other TW users who then refrain from running the defective update.
One of the reasons the support list was created (a Board initiative btw) was to move support questions away from the factory list. I personally doubt if it has worked, and you also seem to prefer seeking support on the factory list?
This leads to the question for definition of a support questions. And looking at both factory@ and users@ I get a pretty clear picture:
While on users@ the topics are very open and quite often not even openSUSE related, on factory@ most emails arise from: - a broken package/update - something missing in the repositories - snapshot update emails
I that's pretty much okay.
In theory yes, until you consider it this way, roughly we see maybe a few threads a month on genuine development discussions where as the other tumbleweed related emails at times have seen several threads a day. Now people who are mostly interested in Leap / SLE development (and even those who only care about a small subset of tumbleweed) really should be subscribed to the factory list because threads related to development discussion are going to impact them. However all the other threads you listed above don't really affect them, we got to the point where the vast majority of threads were in the later category which was really taking the list away from its intended purpose and was leading many people for whom only the former topic was relevant to consider unsubscribing. As a result the board decided to make the changes it did removing these emails from the factory list but keeping the snapshot email but modifying it to ask people not to reply but to create bug reports after all these emails are pretty easy to visually or programmatically filter out. At the time the board chose to see how the changes we made played out before creating further lists, at this point there seems to potentially be demand for a "Tumbleweed" specific list but whether there is demand for such a list if not everyone on the "development/factory" list are subscribed is probably worth figuring out. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B