[Bug 1208239] New: Driver for Intel Alder Lake-UP3 GT2 [UHD Graphics] -- HDMI not properly recognized
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 Bug ID: 1208239 Summary: Driver for Intel Alder Lake-UP3 GT2 [UHD Graphics] -- HDMI not properly recognized Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.5 Hardware: x86-64 OS: openSUSE Leap 15.5 Status: NEW Severity: Normal Priority: P5 - None Component: Xfce Assignee: bnc-team-xfce@forge.provo.novell.com Reporter: luciano.bastianelli56@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0 Build Identifier: I have an HP notebook, i7 processor with an integrated video card: Intel IRIS Xe, Suse 15.5 alpha and XFCE. In particular from $ sudo inxi -GIMSayz System: Kernel: 6.1.11-lp154.2.g16a4964-default arch: x86_64 bits: 64 compiler: gcc v: 11.3.0 parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.11-lp154.2.g16a4964-default root=UUID=1f6c2208-08d1-41ee-8bbe-01c94b7ea675 splash=silent preempt=full mitigations=auto quiet security=apparmor Console: pty pts/2 DM: LightDM v: 1.32.0 Distro: openSUSE Leap 15.5 Alpha Machine: Type: Laptop System: HP product: HP EliteBook 1040 14 inch G9 Notebook PC v: N/A serial: <filter> Chassis: type: 10 serial: <filter> Mobo: HP model: 896D v: KBC Version 02.49.00 serial: <filter> UEFI: HP v: U70 Ver. 01.04.02 date: 11/01/2022 Graphics: Device-1: Intel Alder Lake-UP3 GT2 [UHD Graphics] vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+ ports: active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:4628 class-ID: 0300 Device-2: Luxvisions Innotech HP 5MP Camera type: USB driver: uvcvideo bus-ID: 3-1:2 chip-ID: 30c9:0040 class-ID: 0e02 serial: <filter> Display: x11 server: X.org v: 1.21.1.4 compositor: xfwm driver: X: loaded: intel unloaded: fbdev,modesetting,vesa dri: i965 gpu: i915 tty: 190x51 Monitor-1: eDP-1 model: InfoVision Optronics/Kunshan 0x8cbe serial: <filter> built: 2021 res: 1920x1200 dpi: 161 gamma: 1.2 size: 302x189mm (11.89x7.44") diag: 356mm (14") ratio: 16:10 modes: 1920x1200 API: OpenGL Message: GL data unavailable in console for root. Info: Processes: 362 Uptime: 0h 53m wakeups: 3492 Memory: 30.99 GiB used: 5.76 GiB (18.6%) Init: systemd v: 249 target: graphical (5) default: graphical tool: systemctl Compilers: gcc: 7.5.0 alt: 7 Packages: pm: dpkg pkgs: 0 pm: rpm pkgs: N/A note: see --rpm tools: yast,zypper Shell: Bash (sudo) v: 4.4.23 running-in: pty pts/2 inxi: 3.3.23 Before the upgrade from 15.4 to 15.5 I had more issues regarding the video, in particular when I plug in any HDMI external monitors were not recognized. So I added GRUB_CMDLINE_LINUX=���i915.force_probe=4628��� in /etc/default/grub and then $ sudo grub2-mkconfig -o /boot/grub2/grub.cfg In this way the external monitors were (not all) recognized but some apps does not work like VLC and apps for video conferencing where video of those apps starts to flashing... If I remove GRUB_CMDLINE_LINUX=���i915.force_probe=4628��� those apps worked properly but I was unable to recognize any external monitor via HDMI. I also tried with backports repo before moving to 15.5 alpha but it's not enough. Now, with 15.5 alpha version my /etc/default/grub is: GRUB_CMDLINE_LINUX_DEFAULT="splash=silent preempt=full mitigations=auto quiet security=apparmor" GRUB_CMDLINE_LINUX="" and when I plug in HDMI external monitors seem to recognize and work but not an "ACER CB282K" monitor. However, the VLC problems seem to be fixed, in fact I am able to reproduce video correctly. When I use apps for video conferencing, they work but sometimes appear some line within their window (these visualization issue are confidend to the app's window), not affecting the whole display. These issue are persisting also after update and reboot(s). Reproducible: Always Steps to Reproduce: 1. Just by plug in HDMI cable. 2. Just by open apps. 3. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 Luca Bas <luciano.bastianelli56@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High CC| |luciano.bastianelli56@gmail | |.com Found By|--- |Customer Target Milestone|--- |Leap 15.5 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c1 Felix Miata <mrmazda@earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mrmazda@earthlink.net --- Comment #1 from Felix Miata <mrmazda@earthlink.net> --- Looks like this report has history in two different forum threads: <https://www.linuxquestions.org/questions/suse-opensuse-60/suse-15-4-conflicts-intel-driver-with-video-apps-4175721936/> <https://forums.opensuse.org/t/no-hdmi-support-on-intel-iris-xe-graphics/163872/34> -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 Andreas Stieger <Andreas.Stieger@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P2 - High |P5 - None Component|Xfce |X.Org Assignee|bnc-team-xfce@forge.provo.n |gfx-bugs@suse.de |ovell.com | QA Contact|qa-bugs@suse.de |gfx-bugs@suse.de -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c2 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |patrik.jakobsson@suse.com, | |tiwai@suse.com, | |tzimmermann@suse.com Component|X.Org |Kernel Assignee|gfx-bugs@suse.de |kernel-bugs@opensuse.org QA Contact|gfx-bugs@suse.de |qa-bugs@suse.de --- Comment #2 from Stefan Dirsch <sndirsch@suse.com> --- Intel Kernel driver ... reassigning. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c3 --- Comment #3 from Patrik Jakobsson <patrik.jakobsson@suse.com> --- Hi Luca, Please boot without the external monitor connected and with "drm.debug=0x1e log_buf_len=8M" on the kernel command line, then attach the failing HDMI monitor and then capture the dmesg log. Attach the log here and I'll have a look. However, since you're using a stable kernel it's likely that this is an upstream bug that should be reported to Intel directly. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c4 Luca Bastianelli <bastiabrn@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bastiabrn@gmail.com --- Comment #4 from Luca Bastianelli <bastiabrn@gmail.com> --- Hi Patrik Jakobsson, I'm out these days and I'll provide the output friday. Where have I to fix "drm.debug=0x1e log_buf_len=8M"? In which files? Thanks! -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c5 --- Comment #5 from Luca Bastianelli <bastiabrn@gmail.com> --- Hi Patrik Jakobsson, I'm out these days and I'll provide the output friday. Where have I to fix "drm.debug=0x1e log_buf_len=8M"? In which files? Anyway, actually my current distro is OpenSUSE 15.5 alpha. Thanks! -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c6 --- Comment #6 from Patrik Jakobsson <patrik.jakobsson@suse.com> --- You can add it to GRUB_CMDLINE_LINUX GRUB_CMDLINE_LINUX=���drm.debug=0x1e��� It produces quite a bit of debug messages so it's good to remove it after you're done capturing the log. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c7 --- Comment #7 from Patrik Jakobsson <patrik.jakobsson@suse.com> --- Ooops I meant: GRUB_CMDLINE_LINUX=���drm.debug=0x1e log_buf_len=8M��� -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c8 --- Comment #8 from Luca Bas <luciano.bastianelli56@gmail.com> --- Created attachment 865104 --> http://bugzilla.opensuse.org/attachment.cgi?id=865104&action=edit Attach of: $ dmesg Attached the result of $ dmesg after I added GRUB_CMDLINE_LINUX="drm.debug=0x1e log_buf_len=8M" in /etc/default/grub I rebbot the system and that's all. Anyway I noticed also this issue. I was participating to a video call and in the desktop where I had the app all were very very slow. I mean every other program that I tried to run and moreover for example when I press on/off the caps button the led related to that button is not responsive. I hope this "problem" will be fixed soon in the new version. :) I'm going to upgrade to SUSE 15.5 beta. Thanks! -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c9 --- Comment #9 from Luca Bas <luciano.bastianelli56@gmail.com> --- Created attachment 865105 --> http://bugzilla.opensuse.org/attachment.cgi?id=865105&action=edit 15.5 beta with GRUB_CMDLINE_LINUX=���drm.debug=0x1e log_buf_len=8M��� -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c10 --- Comment #10 from Luca Bas <luciano.bastianelli56@gmail.com> --- Created attachment 865106 --> http://bugzilla.opensuse.org/attachment.cgi?id=865106&action=edit 15.5 beta without GRUB_CMDLINE_LINUX=���drm.debug=0x1e log_buf_len=8M��� -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c11 --- Comment #11 from Luca Bas <luciano.bastianelli56@gmail.com> --- After the upgrade from 15.5 alpha to 15.5 beta the display issue is not resolved yet, as I expected. :) Attached the dmesg output with 15.5 beta version with and withou GRUB_CMDLINE_LINUX=���drm.debug=0x1e log_buf_len=8M��� -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c12 --- Comment #12 from Luca Bas <luciano.bastianelli56@gmail.com> --- Just a "simple" question. For example when I play a video by VLC it works but if I want to resize its window or move it or just use the terminal or do anything else the system slows very very very down ... For your experience, this is a problem related to the current lack of updated driver or it is a general problem of an integrated graphic board. It's first time that I have an integrated graphic board, in this case the Intel Alder Lake, and it's quite important not only for me to know whether I have to share this havoc for a short time or for eternity (returning the PC to the sender). I apologize if I am boring you but it is a really really really annoying situation. Thanks in advance! -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c13 --- Comment #13 from Felix Miata <mrmazda@earthlink.net> --- It's most likely drivers, not integrated graphics. All my newest computers have integrated graphics, one with AMD, the rest with Intel, among which Haswell (2), Kaby Lake (2), and Alder Lake's predecessor, Rocket Lake (1). Your problem should be cleared up before long, unless you have some hardware defect that no software can work around. My Rocket Lake needed a workaround for several months following acquisition. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c14 --- Comment #14 from Luca Bas <luciano.bastianelli56@gmail.com> --- Thanks Felix Mata. How can I exclude that is a hardware problem. For my experience It's quite tricky. For example some external monitors work when were connected to my PC. Which kind of test can I perform to exclude a hardware problem? Thanks in advance! -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c15 --- Comment #15 from Luca Bas <luciano.bastianelli56@gmail.com> --- In order to "try" to rule out that the problem is hardware, I've just tried to boot my PC selecting the Windows partition. I noticed that also in Windows all external monitors work, except for the ACER CB282K. I tried to download Windows driver(s) for that monitor but I did not find anything so far. Can I do more tests in Windows to rule them out hardware issues? I wait for SUSE drivers or fixing bug but in the meantime I would like to rule out a problem given by the hardware. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c16 --- Comment #16 from Patrik Jakobsson <patrik.jakobsson@suse.com> --- Sorry for the late reply, I ended up in bed with a cold. The logs doesn't contain the information I expected. I wonder if drm logging has changed recently. I need to investigate. If the i915 driver is not loaded for your GPU then there will be no hardware acceleration for video playback or your desktop environment. Everything will run on the CPU. And since this is a mobile platform it will be slow. If we get the GPU driver working properly I would assume that things will be fast again. However, since the ACER CB282K is not working in Windows, I don't suspect we can get it to work in Linux either. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c17 --- Comment #17 from Luca Bastianelli <bastiabrn@gmail.com> --- Created attachment 865363 --> http://bugzilla.opensuse.org/attachment.cgi?id=865363&action=edit output of some commands Dear Patrick, thanks for your support! I updated the OS (Leap 15.5) to the last version with latest update/upgrade. Attached I reported some commands' output. I tried also with glmark2; when it was running all applications in that desktop went very very slow... whereas if I switch the desktop everything it's ok. Regarding the ACER monitor I solved that issue... after several attempt with many PCs I changed the HDMI cable and now it works... :) It's quite strange because it is the same model I replaced it with. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1208239 http://bugzilla.opensuse.org/show_bug.cgi?id=1208239#c18 Patrik Jakobsson <patrik.jakobsson@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |INVALID --- Comment #18 from Patrik Jakobsson <patrik.jakobsson@suse.com> --- Hi Luca, Again, sorry for they late reply. From your logs I can see that the Intel driver is properly loaded. I'm not sure if the benchmarking numbers are sane or not since I don't have a similar system to compare with. intel-gpu-top shows an idle GPU but perhaps that is because you didn't have a GPU load running when capturing the output. Since this bug is about HDMI not being properly recognized I think you should file a separate bug for the performance issues. The reason HDMI was not properly recognized at first was that 15.4 didn't support ADL-P. And the problem with 15.5 was a bad cable. I think we can close this bug. Please reopen if you feel differently. -- You are receiving this mail because: You are on the CC list for the bug.
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