https://bugzilla.novell.com/show_bug.cgi?id=431820 User kssingvo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=431820#c1 Klaus Singvogel changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kssingvo@novell.com Status|NEW |NEEDINFO Info Provider| |gqs@pabxas.com.au --- Comment #1 from Klaus Singvogel 2008-10-06 02:40:43 MDT --- Answer in general: we don't support this. Reason: If you download a PPD from 3rd party, make sure that the coresponding drivers are downloaded and installed at your system too. A PPD file is able to reference to a special driver, which might not be part of the openSUSE distribution. Only the PPDs which come along in the openSUSE system are tested to be able to work, or least: should work. :-) But the PostScript PPD which is named at openPrinting.org should work. So: 1. Please attache the cups error_log via bugzilla Attachement functionality: - become root in terminal window, like xterm: su root - stop cups: rccups stop - remove the current logfiles: rm /var/log/cups/error* - start cups: rccups start - print something - attache /var/log/cups/error_log 2. Please attache the installed PPD and configuration: /etc/cups/* (including subdirectory /etc/cups/ppd/*) 3. Attache the downloaded PPD /usr/share/cups/model/Samsung/<<somefile>> -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=431820 User gqs@pabxas.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=431820#c3 --- Comment #3 from Graham Smith 2008-10-06 23:20:13 MDT --- Created an attachment (id=243811) --> (https://bugzilla.novell.com/attachment.cgi?id=243811) Cups Access log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=431820 User jsmeix@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=431820#c5 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #5 from Johannes Meixner 2008-10-06 23:51:55 MDT --- In comment #2 attachment #243810 shows: ------------------------------------------------------------------ Unsupported character set "iso-8859-1"! ------------------------------------------------------------------ I assume this is the root cause why it fails. This issue is described in the openSUSE 11.0 release notes /usr/share/doc/release-notes/openSUSE/RELEASE-NOTES.en.html "CUPS (Common UNIX Printing System) and UTF-8 Encoding" Please read them. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.