[Bug 1002361] New: evolution-ews initial setup: autodiscovery query times out
http://bugzilla.opensuse.org/show_bug.cgi?id=1002361 Bug ID: 1002361 Summary: evolution-ews initial setup: autodiscovery query times out Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: x86-64 OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Evolution Assignee: bnc-team-evolution@forge.provo.novell.com Reporter: mgarci@miamidade.gov QA Contact: akhil.laddha@microfocus.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36 Build Identifier: Initial setup for server type "Exchange Web Services" Entered username Updated Host URL - replace myhost then click 'Fetch URL' https://myhost.miamidade.gov/EWS/Exchange.asmx seems to hang for 10-15 seconds... Reproducible: Always Steps to Reproduce: 1. evolution 2. no useful stdio output available to copy 3. Actual Results: "Autodiscovery query failed" The reported error was "7 Could not connect: Socket I/O timed out" Expected Results: The OAB URL should be populated automatically. This works on Tumbleweed. (1/5) Installing: libeews-1_2-0-3.20.5-1.1.x86_64 .........................[done] (2/5) Installing: libmspack0-0.5-5.3.x86_64 ...............................[done] (3/5) Installing: libewsutils0-3.20.5-1.1.x86_64 ..........................[done] (4/5) Installing: evolution-ews-3.20.5-1.1.x86_64 .........................[done] (5/5) Installing: evolution-ews-lang-3.20.5-1.1.noarch ....................[done] -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1002361 Dominique Leuenberger <dimstar@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dimstar@opensuse.org Component|Evolution |GNOME Assignee|bnc-team-evolution@forge.pr |bnc-team-gnome@forge.provo. |ovo.novell.com |novell.com QA Contact|akhil.laddha@microfocus.com |qa-bugs@suse.de -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1002361 http://bugzilla.opensuse.org/show_bug.cgi?id=1002361#c1 --- Comment #1 from Mike Garcia <mgarci@miamidade.gov> --- I'm testing this from Tumbleweed. The first time I tried, I got the same delay. However, after trying a couple things, the ews setup worked on Tumbleweed. - rebooted, cleared out .config/evolution, .local/share/evolution - opened firefox and chrome to https://myhost.miamidade.gov/EWS/Exchange.asmx - after prompted to login, browser displays XML Services.wsdl - now 'Fetch URL' worked fine and the ews setup continues successfully. I'm planning to test this workaround on the beta. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1002361 http://bugzilla.opensuse.org/show_bug.cgi?id=1002361#c2 --- Comment #2 from Mike Garcia <mgarci@miamidade.gov> --- tested on Tumbleweed package versions: libeews-1_2-0-3.22.0-1.1.x86_64 libmspack0-0.5-2.7.x86_64 libewsutils0-3.22.0-1.1.x86_64 evolution-ews-3.22.0-1.1.x86_64 evolution-ews-lang-3.22.0-1.1.noarch -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1002361 http://bugzilla.opensuse.org/show_bug.cgi?id=1002361#c3 Mike Garcia <mgarci@miamidade.gov> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |Leap 42.2 RC 1 --- Comment #3 from Mike Garcia <mgarci@miamidade.gov> --- I just tested beta3 and still had the same problem. Tried: rm -rf ~/.local/share/evolution ~/.config/evolution ~/.cache/evolution reboot firefox open https://myhost.miamidade.gov/EWS/Exchange.asmx chrome open https://myhost.miamidade.gov/EWS/Exchange.asmx got the XML Services.wsdl after login prompt package versions: (1/5) Installing: libeews-1_2-0-3.20.5-1.1.x86_64 ........................[done] (2/5) Installing: libmspack0-0.5-5.3.x86_64 ..............................[done] (3/5) Installing: libewsutils0-3.20.5-1.1.x86_64 .........................[done] (4/5) Installing: evolution-ews-3.20.5-1.1.x86_64 ........................[done] (5/5) Installing: evolution-ews-lang-3.20.5-1.1.noarch ...................[done] -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1002361 http://bugzilla.opensuse.org/show_bug.cgi?id=1002361#c4 Mike Garcia <mgarci@miamidade.gov> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Normal |Enhancement --- Comment #4 from Mike Garcia <mgarci@miamidade.gov> --- Updated severity to enhancement. After the timeout message, one can continue with the setup successfully, without the OAB URL being populated. Some users may interpret the timeout as a severe error and cancel the setup entirely. In the debug output, it appears that libews is not able to authenticate to the host URL. It never presents the user with a login prompt for credentials. It tries several times to authenticate and finally gives up: < HTTP/1.1 401 Unauthorized < < You do not have permission to view this directory or page. -- You are receiving this mail because: You are on the CC list for the bug.
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