SuSE 8.2 appears to be Junk.
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesnt want to deal with it and will NOT even give me over to PAID support so I can get this problem solved. It appears this stuff is just not compatible with my Compaq 6029US and my ATI All In Wonder 8500 card. WindowsXP I got running in one evening. It has been two solid weeks and I still cant get this Linux crap to work properly. If you think I'm going to waste money on any more SuSE products, you gotta be outta your mind. Dianne
If you think I'm going to waste money on any more SuSE products, you gotta be outta your mind.
Dianne, Details, rather than a rant will help you get your problem solved very quickly. :) I'm pretty positive that SuSE 8.2 is compatable with your 8500. More details would surely help. </Jared> -- "Turd Ferguson. Yeah, he's a funny guy." ~Burt Reynolds (As portrayed by Norm McDonald of SNL)
* J. Dianne Bishop (jennidianne@comcast.net) [031002 22:04]:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesn't want to deal with it and will NOT even give me over to PAID support so I can get this problem solved.
It appears this stuff is just not compatible with my Compaq 6029US and my ATI All In Wonder 8500 card.
WindowsXP I got running in one evening. It has been two solid weeks and I still cant get this Linux crap to work properly.
If you think I'm going to waste money on any more SuSE products, you gotta be outta your mind.
You could have just gone here.. http://www.ati.com/ After the 7xxx series ATI decided to take a tip from nVidia and release binary ONLY drivers for it's cards and not help the open source community out with specs so it could write it's own drivers. While I've heard tale of people writing open source drivers for these cards I do not know if they work or where to find them. I found this by opening Mozilla and typing ati in the url bar. Then when at the ATI site I clicked on the "DRIVERS & SOFTWARE" button at the top. Then it goes something like this... 1. 3 large boxes appear with the first one filled with OS choices (oh my) 2. Click Linux 3. 3 large boxes are there and two are filled. The second now with choices " Graphics Drivers, FireGL or Mobile " 4. Clicked on Graphics Drivers then to my surprise (not) a choice of "RADEON 8500 series" was in the list and they wanted me to click go of all things. 5. This appears along with downloads for drivers which SuSE won't ship because they are "proprietary" and ATI doesn't let them do it.
From the website...tada!
Instructions: 1. Before you start, please read these installation tips. 2. If you are not sure which version of XFree86 you have installed, please download and run Check.sh from a command line to find out. 3. Installing a new driver is only recommended if you are having issues with your ATI product, including those mentioned in the "Fixed in this driver Since Microsoft and ATI have a relationship in which they cooperate *cough*make money off each other*cough* then of course things will be easier with XP. And if ATI gave as much care to Linux as they use to do then you wouldn't have any issue either. But they don't and with as little information as you gave in your email about what you actually did to get this up and working. I feel no sympathy for you. After 6+ years on this list helping tons of people who have come, gone and stayed. I'm just sick of people who expect everything to just be SO very easy and when it's not ..instead of just asking some questions they start talking trash like " XP (insert Windows flavor here) is so much easier then this Linux shit...blah..blah..blah.." That for the most part I don't care if you buy, copy or download anymore "crap"... I guess you have a choice if you want to avoid the ease at which worms, trojan's and virus's invade Windows..either buy a Mac or please quit whining at let us help you. I found the information on the ATI drivers for your card with in 20 seconds of reading this little rant about how great XP is and how much SuSE sucks. We don't need any of that crap here and after years of being on this list..it's simply bad etiquette to spew this here after not really appearing to give or ask for help. Do whatever you like in the future. You can stay and let us help or take that troll baiting "XP is easier" crap walking. It's up to you. I personally hope you'll calm down an stick around. :) BTW. Per ATI..the open source driver doesn't do 3D ..only with their binary only driver can you achieve 3D graphics. So you would have to go this route anyway. Regards, -- Ben Rosenberg ---===---===---===--- mailto:ben@whack.org ----- If two men agree on everything, you can be sure that only one of them is doing the thinking.
On 2003-10-02, Ben Rosenberg wrote:
* J. Dianne Bishop (jennidianne@comcast.net) [031002 22:04]:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesn't want to deal with it and will NOT even give me over to PAID support so I can get this problem solved. [...] You could have just gone here..
Nice job Ben! But obviously this is something SuSE Support should know and could have informed Dianne about. So don't fry her to hard for being upset, we need more females running Linux...:-) Cheers, Helgi Örn -- /// Helgi Örn Helgason, Registered Linux User: #189958 \\\ \\\ ~~~~ SuSE 8.2 * Kernel 2.4.20-4GB * KDE 3.1.4 ~~~~ ///
LOL @ protect females... we need'em to run Linux :))) Helgi Örn Helgason wrote:
On 2003-10-02, Ben Rosenberg wrote:
* J. Dianne Bishop (jennidianne@comcast.net) [031002 22:04]:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesn't want to deal with it and will NOT even give me over to PAID support so I can get this problem solved.
[...]
You could have just gone here..
Nice job Ben! But obviously this is something SuSE Support should know and could have informed Dianne about. So don't fry her to hard for being upset, we need more females running Linux...:-)
Cheers, Helgi Örn
Hi, I am currently running Suse 8.1 Pro and I am only waiting for Suse 9.0 Pro to be released then Ill be moving to the new version as skipped one version otherwise this time. Anyway I want to buy a scanner for the first time but not just any scanner it has to be USB and it has to work with Suse and a Scanning application that runs under Linux. I looked at the Suse hardware support database but there are so many in there that I dont even know what is considered to be a good scanner. I was thinking of a Cannon, HP or another very well known brand. I would also like that the scanner is still been sold and not a scanner that is no longer being produced or supported. If anyone has any comments or recommendation please let me know. Many thanks, Ricardo Wagemaker ---------------------------------------------------------------------- GVON BROADBAND ... Just LOOK at these Prices £23 per month for 512K £89 per month for 1M £99 per month for 2M Are these prices for real? You bet. See http://gvon.com for more details and to ORDER NOW ONLINE Managed and Supplied by http://Gvon.Com and http://DomainShop.co.uk Gvon's HeyPresto WebMail is FREE for Customer Use Only
So Far this is what I found. All info found at http://www.sane-project.org/sane-mfgs.html ================================================================================ http://www.insight.com/uk/apps/productpresentation/index.php? product_id=EPJA03CEO Epson Perfection 3200 Photo - Flatbed scanner - A4 - 3200 x 6400 dpi - Hi-Speed USB / Firewire Epson Perfection 3200 USB stable US version of the GT-9800 epson http://www.khk.net/sane (v0.2.32) sane-epson http://www.mostang.com/sane/man/sane-epson.5.html ================================================================================ http://www.insight.com/uk/apps/productpresentation/index.php? product_id=EPJ2400PHO Epson Perfection 2400 Photo - Flatbed scanner - 216 x 297 mm - 2400 x 4800 dpi - Hi-Speed USB Perfection 2400 USB stable epson http://www.khk.net/sane (v0.2.32) sane- epson http://www.mostang.com/sane/man/sane-epson.5.html ================================================================================ ScanJet 5550C USB unsupported Not supported. Same as 4570C, but with ADF. unsupported http://www.meier-geinitz.de/sane/misc/unsupported.html (v2003-05- 25) ? (BUT THIS IS WHAT I WANTED HAS ANYONE GOT IT WORKING?) ---------------------------------------------------------------------- GVON BROADBAND ... Just LOOK at these Prices £23 per month for 512K £89 per month for 1M £99 per month for 2M Are these prices for real? You bet. See http://gvon.com for more details and to ORDER NOW ONLINE Managed and Supplied by http://Gvon.Com and http://DomainShop.co.uk Gvon's HeyPresto WebMail is FREE for Customer Use Only
On Friday 03 October 2003 09:39, Ricardo Wagemaker wrote:
Hi,
I am currently running Suse 8.1 Pro and I am only waiting for Suse 9.0 Pro to be released then Ill be moving to the new version as skipped one version otherwise this time.
Anyway I want to buy a scanner for the first time but not just any scanner it has to be USB and it has to work with Suse and a Scanning application that runs under Linux.
I looked at the Suse hardware support database but there are so many in there that I dont even know what is considered to be a good scanner. I was thinking of a Cannon, HP or another very well known brand. I would also like that the scanner is still been sold and not a scanner that is no longer being produced or supported.
If anyone has any comments or recommendation please let me know.
I have had very good luck with an Epson perfection 2450 photo: this is one with a transparency adapter built in, and it works beautifully with SuSE 8.2, sane and xsane. As I remember it, I didn't have to do anything to get it working nicely - even the Gimp plugin sorted itself out. HTH Fergus
Many thanks,
Ricardo Wagemaker ---------------------------------------------------------------------- GVON BROADBAND ... Just LOOK at these Prices
£23 per month for 512K £89 per month for 1M £99 per month for 2M Are these prices for real? You bet.
See http://gvon.com for more details and to ORDER NOW ONLINE
Managed and Supplied by http://Gvon.Com and http://DomainShop.co.uk
Gvon's HeyPresto WebMail is FREE for Customer Use Only
-- Fergus Wilde Chetham's Library Long Millgate Manchester M3 1SB Tel: +44 161 834 7961 Fax: +44 161 839 5797 http://www.chethams.org.uk
On Friday 03 October 2003 03:39, Ricardo Wagemaker wrote:
Hi,
I am currently running Suse 8.1 Pro and I am only waiting for Suse 9.0 Pro to be released then Ill be moving to the new version as skipped one version otherwise this time.
Anyway I want to buy a scanner for the first time but not just any scanner it has to be USB and it has to work with Suse and a Scanning application that runs under Linux.
I looked at the Suse hardware support database but there are so many in there that I dont even know what is considered to be a good scanner. I was thinking of a Cannon, HP or another very well known brand. I would also like that the scanner is still been sold and not a scanner that is no longer being produced or supported.
If anyone has any comments or recommendation please let me know.
Epson scanners are some of the best supported. Find out what version of SANE you have, and check out their webpage to see what is supported. ( www.xsane.org ). -Daniel
The 03.10.03 at 09:39, Ricardo Wagemaker wrote:
I looked at the Suse hardware support database but there are so many in there that I dont even know what is considered to be a good scanner.
The xsane page is more up to date. There is a nice table somewhere listing the status of support for every scanner. Print it, or just go to your favourite shop, write down the models you like, and go back to inet and check if they work :-)
I was thinking of a Cannon,
Don't!
HP
Some work directly, some not.
or another very well known brand.
Epson is fine. I have a 1650 that works perfectly well :-)
£23 per month for 512K £89 per month for 1M £99 per month for 2M Are these prices for real? You bet.
Can't you remove this "spam" from your signature? :-) -- Cheers, Carlos Robinson
Le vendredi 03 octobre 2003, 20:47:13 ou environ Carlos E. R.
The 03.10.03 at 09:39, Ricardo Wagemaker wrote:
I looked at the Suse hardware support database but there are so many in there that I dont even know what is considered to be a good scanner.
The xsane page is more up to date. There is a nice table somewhere listing the status of support for every scanner. Print it, or just go to your favourite shop, write down the models you like, and go back to inet and check if they work :-)
I was thinking of a Cannon,
Don't!
A few months ago I would have agree. Canon does not cooperate with the Linux community. But Sane has developed working drivers for a few Canon scanners. The only advantage of a Canon scanner is the size if you want to carry it with a laptop (of course you have digital camera's now). I have Canoscan LiDE30 and it works with Linux (and it is small and costs around 110 Euros). But I still don't like Canon scanners. I prefer my old HP Scanjet 6200C (a little bulky though). -- Alain Barthélemy cassandre@bartydeux.be http://www.bartydeux.be Linux User #315631
* Helgi Örn Helgason (gnu4u@telia.com) [031003 01:17]:
On 2003-10-02, Ben Rosenberg wrote:
* J. Dianne Bishop (jennidianne@comcast.net) [031002 22:04]:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesn't want to deal with it and will NOT even give me over to PAID support so I can get this problem solved. [...] You could have just gone here..
Nice job Ben! But obviously this is something SuSE Support should know and could have informed Dianne about. So don't fry her to hard for being upset, we need more females running Linux...:-)
My wife installed SuSE on her Mac by herself. :) I agree we need more females running Linux and I know quite a few who do. And yes, SuSE support should have known that the ATI driver was required for 3D but if the 2D driver works and SuSE is actually installed then there ends "installation support". I don't mean to be harsh and I most likely wouldn't have been if that " But Microsoft whatever..does whatever.." wouldn't have been brought up. This isn't windows. And quite frankly I problably would have been just as snotty with a male at this point. With all the worms, virus's and other crap that Microsoft's malware spreads on a daily basis. I don't care about Microsoft anymore. When my logs stop getting filled with port 135 hits and other assorted goodies..then I mean be a little nicer. -- Ben Rosenberg ---===---===---===--- mailto:ben@whack.org ----- If two men agree on everything, you can be sure that only one of them is doing the thinking.
On 2003-10-03, Ben Rosenberg wrote:
* Helgi Örn Helgason (gnu4u@telia.com) [031003 01:17]:
Nice job Ben! But obviously this is something SuSE Support should know and could have informed Dianne about. So don't fry her to hard for being upset, we need more females running Linux...:-)
My wife installed SuSE on her Mac by herself. :) I'm impressed! My girl needs to buy a new computer and she wants to have it Linux only. I'm going to hand her the cd's and make her do the job...:o) Linux babes are cool!
Cheers, HÖ -- /// Helgi Örn Helgason, Registered Linux User: #189958 \\\ \\\ ~~~~ SuSE 8.2 * Kernel 2.4.20-4GB * KDE 3.1.4 ~~~~ ///
* Helgi Örn Helgason (gnu4u@telia.com) [031003 09:20]:
On 2003-10-03, Ben Rosenberg wrote:
* Helgi Örn Helgason (gnu4u@telia.com) [031003 01:17]:
Nice job Ben! But obviously this is something SuSE Support should know and could have informed Dianne about. So don't fry her to hard for being upset, we need more females running Linux...:-)
My wife installed SuSE on her Mac by herself. :) I'm impressed! My girl needs to buy a new computer and she wants to have it Linux only. I'm going to hand her the cd's and make her do the job...:o) Linux babes are cool!
Yes, accept when they setup a script to have a xterm popup with a banner saying "TAKE THE TRASH OUT!" and your computer powers off. That wasn't funny. Well, not at the time. ;) -- Ben Rosenberg ---===---===---===--- mailto:ben@whack.org ----- If two men agree on everything, you can be sure that only one of them is doing the thinking.
On Friday 03 October 2003 18.25, Ben Rosenberg wrote:
Yes, accept when they setup a script to have a xterm popup with a banner saying "TAKE THE TRASH OUT!" and your computer powers off. That wasn't funny. Well, not at the time. ;)
You give your wife root you live with the consequences :)
* Anders Johansson (andjoh@rydsbo.net) [031003 09:43]:
On Friday 03 October 2003 18.25, Ben Rosenberg wrote:
Yes, accept when they setup a script to have a xterm popup with a banner saying "TAKE THE TRASH OUT!" and your computer powers off. That wasn't funny. Well, not at the time. ;)
You give your wife root you live with the consequences :)
Yes. Well, I have root on her machine...and it ends up being a game of tag. :) And we're both good sports about it. *grin* -- Ben Rosenberg ---===---===---===--- mailto:ben@whack.org ----- If two men agree on everything, you can be sure that only one of them is doing the thinking.
fredag 03 oktober 2003 10:15 skrev Helgi Örn Helgason:
Nice job Ben! But obviously this is something SuSE Support should know and could have informed Dianne about. So don't fry her to hard for being upset, we need more females running Linux...:-)
Sometimes, google'ing turns out wonders.
On Friday 03 October 2003 00:15, Helgi Örn Helgason wrote:
So don't fry her to hard for being upset, we need more females running Linux...:-)
If you're serious you need to explain why. If you're jokeing, it would be rather insulting don't you think? You should perhaps get in the habbit of ignoring gender implied by sig lines, and assume implied gender on sig lines may be a convienence of the moment, or a nom-du-net. That incudes me. ;-) -- _____________________________________ John Andersen
On Friday 03 October 2003 06:00, J. Dianne Bishop wrote:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesnt want to deal with it and will NOT even give me over to PAID support so I can get this problem solved.
It appears this stuff is just not compatible with my Compaq 6029US and my ATI All In Wonder 8500 card.
WindowsXP I got running in one evening. It has been two solid weeks and I still cant get this Linux crap to work properly.
If you think I'm going to waste money on any more SuSE products, you gotta be outta your mind.
Dianne
Troll -- Fergus Wilde Chetham's Library Long Millgate Manchester M3 1SB Tel: +44 161 834 7961 Fax: +44 161 839 5797 http://www.chethams.org.uk
On Friday 03 October 2003 1:00 am, J. Dianne Bishop wrote:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesnt want to deal with it and will NOT even give me over to PAID support so I can get this problem solved.
It appears this stuff is just not compatible with my Compaq 6029US and my ATI All In Wonder 8500 card.
WindowsXP I got running in one evening. It has been two solid weeks and I still cant get this Linux crap to work properly.
If you think I'm going to waste money on any more SuSE products, you gotta be outta your mind.
Dianne
Nice rant.... but you are talking to a mailing list of *VERY* helpful volunteers here who don't make a penny off of you whether you choose to buy SuSE or not. So making such statements don't really affect us one way or another. I see that others have offered to help you. I hope you take them up on it. -- +----------------------------------------------------------------------------+ + Bruce S. Marshall bmarsh@bmarsh.com Bellaire, MI 10/03/03 08:58 + +----------------------------------------------------------------------------+ "To be seen is the ambition of ghosts, and to be remembered is the ambition of the dead." - Norman O. Brown
On Friday 03 October 2003 15:18, Bruce Marshall wrote:
On Friday 03 October 2003 1:00 am, J. Dianne Bishop wrote:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesnt want to deal with it and will NOT even give me over to PAID support so I can get this problem solved.
It appears this stuff is just not compatible with my Compaq 6029US and my ATI All In Wonder 8500 card.
WindowsXP I got running in one evening. It has been two solid weeks and I still cant get this Linux crap to work properly.
If you think I'm going to waste money on any more SuSE products, you gotta be outta your mind.
Dianne
Why not try the new microsoft linux 2003? It works In All ATI cards. You can download it from windows XP.
fsanta wrote: [snip]
Why not try the new microsoft linux 2003? It works In All ATI cards. You can download it from windows XP.
Aw, c'mon, quit throwing the flames around. After a couple of weeks of headbanging, you'd probably be frustrated. Linux isnt for everyone and there is a degree of overselling going on. Read the stuff on the SuSE or Red Hat packaging. Setting up for Linux still requires more research than folks realize. In any case, look on the bright side. A lot of people are now trying Linux whatever their experiences may turn out to be.
* Mark Crean (mcrean@snowpetrel.net) [031003 07:46]:
fsanta wrote: [snip]
Why not try the new microsoft linux 2003? It works In All ATI cards. You can download it from windows XP.
Aw, c'mon, quit throwing the flames around. After a couple of weeks of headbanging, you'd probably be frustrated. Linux isnt for everyone and there is a degree of overselling going on. Read the stuff on the SuSE or Red Hat packaging. Setting up for Linux still requires more research than folks realize. In any case, look on the bright side. A lot of people are now trying Linux whatever their experiences may turn out to be.
Agreed, but it says nothing on the package about 3D. It says that it works. So if X starts and you can work then it does it's job. But when someone comes in here slinging that " But Microsoft works .." crap around when this isn't Windows and ATI doesn't give the same advantages to XFree86 developers that it gives to Windows developers as far as drivers and what not..then I don't want to hear it. I've helped countless people on this list over the years with no payment just the satisfaction that they got their problem solved and were happy about things. I do not care about Microsoft's malware and for her to come here to rant about Linux an say how great MS XP is..no sympathy deserved and none given. If she wanted help and just asked some questions then she would have received it without the vitriol and smart-ass remarks..at least from me. -- Ben Rosenberg ---===---===---===--- mailto:ben@whack.org ----- If two men agree on everything, you can be sure that only one of them is doing the thinking.
On Friday 03 October 2003 10:31, Ben Rosenberg wrote: [stuff deleted]
Agreed, but it says nothing on the package about 3D. It says that it works. So if X starts and you can work then it does it's job. But when someone comes in here slinging that " But Microsoft works .." crap around when this isn't Windows and ATI doesn't give the same advantages to XFree86 developers that it gives to Windows developers as far as drivers and what not..then I don't want to hear it. I've helped countless people on this list over the years with no payment just the satisfaction that they got their problem solved and were happy about things. I do not care about Microsoft's malware and for her to come here to rant about Linux an say how great MS XP is..no sympathy deserved and none given. If she wanted help and just asked some questions then she would have received it without the vitriol and smart-ass remarks..at least from me.
Ben I basically agree with you. This isn't the way to get assistance. Unfortunately, some don't realize that this list is not SUSE support, I can't tell you why, but it seems to be true. I don't appreciate the list getting hit like that either. However, I have been saying for years that it would be nice when Linux got to the point that the hardware vendors realized that they needed to support Linux. I really didn't anticipate them taking the stance that the video vendors have taken. The fact that they (NVidia and ATI specifically ) produce binary only drivers means that distribution vendors (SUSE, RedHat, Mandrake, etc.) can't distribute the driver with the OS. That automatically makes installation more problematic. Admittedly, SUSE has done reasonably well in attempting to accommodate this with NVidia, but a recent upgrade to the NVidia driver shows that even the "experts" had lots of problems. Unfortunately, I don't see the hardware vendors improving too much on this. I certainly hope that Linux doesn't go closed source to accommodate this (nor do I forsee that happening). This means that the only hope of success in things like this is for the hardware vendors to work more closely with the distribution vendors on releases. This will be more M$ like in that only official releases would be truly supported and anything you do between those is at your own risk (quite like now). And for Linux to penetrate in the home market (necessary for it to become a true desktop OS), 3D will be required. The distribution vendors are sort of burying their heads in the sand about this right now, but it is important. Kids (and others) want to play games. A computer is as much a toy to most families as it is a tool and this must be supported. There have been ventures into this area, but they were premature. Loki was a good example, a great idea, but probably a little too early. Maybe someone else will venture out into that space in the future and hit gold. Until all of this happens, we will continue to hit by trolls and the unknowledgable with things like this. We might as well be prepared. Some of them can not be satisfied and some of them will vent and then become helpful people in the community. There is no good way to handle them in either case. Sorry for venturing so far into the OT area with this reply. I really didn't intend to do this, but it just seemed to flow once I started typing. Maybe it will generate useful communications somewhere that will help to resolve the issue of binary only video drivers and help us to have better support for that need. -- Kelly L. Fulks Home Account near Huntsville, AL
On Monday 06 October 2003 13:33, Kelly Fulks wrote:
On Friday 03 October 2003 10:31, Ben Rosenberg wrote: [stuff deleted]
Agreed, but it says nothing on the package about 3D. It says that it works. So if X starts and you can work then it does it's job. But when someone comes in here slinging that " But Microsoft works .." crap around when this isn't Windows and ATI doesn't give the same advantages to XFree86 developers that it gives to Windows developers as far as drivers and what not..then I don't want to hear it. I've helped countless people on this list over the years with no payment just the satisfaction that they got their problem solved and were happy about things. I do not care about Microsoft's malware and for her to come here to rant about Linux an say how great MS XP is..no sympathy deserved and none given. If she wanted help and just asked some questions then she would have received it without the vitriol and smart-ass remarks..at least from me.
Ben I basically agree with you. This isn't the way to get assistance. Unfortunately, some don't realize that this list is not SUSE support, I can't tell you why, but it seems to be true. I don't appreciate the list getting hit like that either.
<snipped> The OP was a pure troll, not a genuine enquirer. Lets try to forget "her".
-- Kelly L. Fulks Home Account near Huntsville, AL
-- Fergus Wilde Chetham's Library Long Millgate Manchester M3 1SB Tel: +44 161 834 7961 Fax: +44 161 839 5797 http://www.chethams.org.uk
Hi, Am Freitag, 3. Oktober 2003 07:00 schrieb J. Dianne Bishop:
I've tried everything I can think of in all sorts of ways and I still cannot get 3D running on my Linux 8.2 system I bought two weeks ago. SuSE tech support doesnt want to deal with it and will NOT even give me over to PAID support so I can get this problem solved.
Could you forward me either the e-mail from support or the ticket number of that request? I'm the manager of the instalation support and would like to find out what went wrong. It's true that configuring your grafics card for 3D is not covered by the scope of the free service. It's also true that 3D can be problematic (mostly depending on the grafics card you use). But it sounds odd to me that you would be refused (paid) Advanced Support if you were asking for it. In fact it should have been offered to you. The only reason for not offering you this support option would be if the supporter that was handling your ticket already knew that there wouldn't be a solution for your particular case or that he and his colleagues don't know how to configure your particular grafics card for 3D. That would be fine and telling you so would be the fairest thing they could do. Also if you would need 3rd party software as suggested by other members of this mailing list (note that I'm not a X11 specialist myself by any means and dimply don't know what it would take to get 3D suppport for your card running), then there might be limitations as to how far the Advanced Support could help with that too. Greetings from Bremen hartmut.
participants (18)
-
Alain Barthélemy
-
Anders Johansson
-
Ben Rosenberg
-
Bruce Marshall
-
Carlos E. R.
-
Daniel Joyce
-
Fergus Wilde
-
fsanta
-
Hartmut Meyer
-
Helgi Örn Helgason
-
J. Dianne Bishop
-
John Andersen
-
Kelly Fulks
-
Mark Crean
-
Radu Voicu
-
Ricardo Wagemaker
-
Turd Ferguson
-
Örn E. Hansen