Hi. El Domingo, 6 de Abril de 2008, pelibali escribió:
Dear All,
I have a minor private business with very limited number of customers having all kind of IT-support by me. In the near future their number can be easily higher and wonder which software I could use to have a kind of database on them?! The software should be easy-to-manage and should handle a limited number of data as e.g. name/address/ph. num- ber, but several aspects of their win* systems as well, like a con- tent manager system for problems/solutions/todos/etc. Before entering this data into Kontakt or preparing a template for OOorg, I decided to ask you, maybe there is a good tool to achieve all the above issues.
You can use eGroupWare, www.egroupware.org it has several modules, you can use addressbook to store the customers data and the tracker to handle the tasks, and knowledgebase as a problem, solution database. Greetings -- Un saludo. Carlos Lorenzo Matés. clmates AT mundo-r.com