On Monday 24 December 2007 08:08:21 am James Knott wrote:
Imagine going to your doctor and saying "I'm not feeling well, fix the problem" and not providing any further info.
Great number of conversations with doctors, or any other professional, or tradesman, start with similar type of sentence. I was serving customers for a quite large part of my working life, and I know that. It is doctor's task to take over from vague introduction that there is some problem and find out what is wrong. If patient would be able to do selfdiagnosis that there will be not doctors. How they do that? They never start to bomb patient with Latin names of problems. They don't start with assumption that patients know how to use even common language terms in proper medical way. They assume that patient comprehension level is what they can see from appearance, but if that doesn't work as expected they correct their language, ask additional questions, give more explanation. There is much more than this, but I'm not a doctor, so my examples how they explore problems are from a patient point of view. BTW, I'm missing a way to move this discussion from this list to offtopic. How to do that? -- Regards, Rajko -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org