jfweber@gilweber.com writes:
You were expecting people to read the documentation ???
No, not really ;-).
Silly, no one EVER reads that stuff... ;-)
I know...
[...] Of course this sort of users wasn't what you were looking for .Those that just want the very latest, hottest, most far out from the center as they can get.. and there will be many of them who send you strange reports of broken this or that pieces.
I thought your announcement represented exactly what you were looking for in testers. But, you forgot a universal constant of software. "Nobody reads the documentation" Except perhaps one other person,in the world, and me.
No matter what documentation you use, nor what you say when you let it leave your hand, will in any way prevent people in the future, when your products go gold again, complaining bout strange things you weren't even concerned w/. From the "this software burned my house down" to "what is this software supposed to *do* ? " All variants of user remarks.
If you have a solution for this, I'm willing to hear it. So far I can only try to release working software, calling it loud ALPHA, and pointing to the documentation so that those who complain *might* check next time ;-). Andreas -- Andreas Jaeger, aj@suse.de, http://www.suse.de/~aj/ SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126