Here's what I rec'd from Amazon when I asked why I hadn't rec'd SUSE 10.0 yet! It would appear that Novell didn't send product out to Amazon in a timely fashion. If there's a better answer, I'd like to hear it. Fred __________________________ Please accept my sincere apologies for any inconvenience you may have experienced. Sometimes unexpected fluctuations in supply can add time to our original availability estimate. We have learned that "SuSE Linux 10.0" is now back-ordered, and our supplier has not been able to let us know exactly when they expect to have more in stock. I'm sorry that you were not notified sooner of this change in availability. To help compensate you for this unexpected change, I have upgraded the shipping method for this order to express shipping at no additional charge. The estimated delivery date displayed in Your Account for this shipment is now October 25, 2005 to November 1, 2005. Please note that although we are upgrading your method of shipping, this does not lessen the amount of time it will take us to obtain the item; it merely speeds up the time it takes to get it to you once we are able to ship it. We will ship the item as soon as we are able to obtain it. You won't be charged until we ship it to you. On the date of shipment, we'll send you e-mail confirming the date, contents, and method of your shipment. We would understand if you'd prefer to cancel your order. You may cancel unshipped items through the "Your Account" page, accessible at the top of any page on our web site. To cancel your order, simply click "Cancel items or orders." After signing in with your e-mail address and password, you will be able to view your order history and cancel your order for any item that has not yet entered the shipping process. As a representative of Amazon.com, I want to assure you that we value our customers' trust above all else--it's the foundation on which our company was built. Please know that we'll continue working hard to ensure that you receive accurate service, and to minimize the chances of anything like this occurring again. If you have further questions, feel free to visit our online Help pages: http://www.amazon.com/help Thanks for shopping at Amazon.com. Please let us know if this e-mail resolved your question: -- Paid purchaser of ALL SuSE Linux releases since 7.x