"Chris Geske"
My last three posts were also ignored.
They are not ignored; people just don't know the answer and therefore don't reply. The number of people who can solve more complicated problems is limited and they often cannot afford to spend 3 hours or more reproducing someone's installation problem.
To me they seemed like legitimate questions since there is no manual to read about what I was working on, no help on google, no help on mailing lists, etc.
General lists like suse-linux-e are good for solving easy problems encountered by beginners. A specialized lists or the SuSE Linux Maintenance & Support services are better in other cases. I use Linux at work and I hope SuSE will provide software support services like Sun or SGI. Right now, SuSE's commercial services are rather product-oriented (Enterprise server, Firewall on CD, ...) where a solution can be guaranteed. I miss a general support. My idea is: If SuSE failed to find a solution then I would probably fail too. If they found it then my time would be saved. -- Alexandr.Malusek@imv.liu.se