19 Sep
2001
19 Sep
'01
17:18
On September 19, 2001 05:40 am, James Ogley wrote:
SuSE use bugzilla internally.
However, the correct route for users/customers of SuSE to report problems is feedback@suse.de.
Mails sent to this address will make their way into the SuSE bugzilla *if appropriate*
Here's a possible compromise: If a bug gets placed in bugzilla from a mail to feedback@suse.de, the sender's email could be added to bugzilla's cc list for that bug. That way, the user knows the status of the bug. -- James Oakley Engineering - SolutionInc Ltd. joakley@solutioninc.com http://www.solutioninc.com