Mailinglist Archive: opensuse-factory (581 mails)

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Re: [opensuse-factory] "sled_beta" mailing list
  • From: Kevin Dupuy <kevin.dupuy@xxxxxxxxxxxx>
  • Date: Mon, 08 Dec 2008 21:25:50 -0600
  • Message-id: <1228793150.5329.14.camel@xxxxxxxxxxxxxxx>
On Mon, 2008-12-08 at 00:52 -0500, Andrew Joakimsen wrote:
I am seriously thinking, as much as I like the distribution, to drop
any SUSE support much less test your products. You have people that
are willing to test and all they want in return is the ability to test
your product, a place to report bugs (unless you don't want that) and
a place to discuss it with other testers. This is Linux, there is no
huge "trade secret" at risk... you loose nothing and gain the world
over in terms of usability and debugging when you have a more open
beta test. Instead of welcoming them with open arms you make them jump
through hoops, insult them and are generally not cooperative. I
understand you must be busy, but how hard is it to point someone to a
mailing list and add them to the ACL by their Novell account? Notice I
am not just sending you the questions I actually have, I just want to
be told where to ask them.

First, there's a possibility that Coolo is asking you to contact your
contact person because he doesn't know what all the different
mailinglists for SLED testing is, since after all this is the openSUSE
Project, which to my knowledge has little to nothing to do with the
internal Novell product beta testing program. Even inside Novell I'm
almost certain the SLED & openSUSE teams are different.

As far as for opening the SLED beta testing system, once again I think
you're misdirecting your words. There's nothing we can do about that,
you'd have to take that up with the leaders of the SLED team. All I can
say is that Novell knows the benefits and risks of open testing, after
all they do have openSUSE. If they thought that it would make business
sense for them, they would do it, I'm sure.

On the topic of the missing email address, with who or where did you
original sign up to test SLED? Can you go back to them and see what
happened to Mr. Irwin? Perhaps there's a simple system error, or emails
have changed. If he really has left the company, then I'm sure they'll
assign you to another contact person.

When I say you, don't take it personally, I mean the collective of
Novell and SUSE people I have been dealing with. FWIW Chick was the
most helpful person, is that what you do, fire helpful people?

As I said earlier, why do you automatically jump to assuming he's been
Kevin "Yeaux" Dupuy - openSUSE Member
Public Mail: <kevin.dupuy@xxxxxxxxxxxx>
Merry Christmas & Happy Holidays from the Yeaux!

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