On Monday 13 November 2006 20:59, Johannes Meixner wrote: Johannes,
On Nov 12 22:12 Keith Goggin wrote (shortened):
When installing 10.2 B2 (X86 DVD) I found my Epson Stylus CX5300 printer was not properly configured. On subsequent YAST Hardware configuration it worked OK, however I was unable to configure the scanner by this method. "epson no scanner recognised by this driver"
This model is not supported by the "epson" driver. Select your model more carefully in the YaST scanner setup dialog.
I accept my explanation may have been inadequate but I also suspect something may have been lost in translation. I am reporting that my PRINTER was not properly configured during the install process and that is surely a problem as it configured correctly in SuSE 9.3 SuSE 10.0 and SuSE 10.1. I somewhat offhandedly also mentioned that Yast Hardware Scanner Configuration failed to configure the SCANNER capabilities of this Multi Function Printer. Yast Hardware Scanner Configuration lists my scanner by make and model but it seems the scanner is not supported. Would it not be better to not list it?
The problem which is most often reported by users regarding scanner setup is when a driver was set up but then no scanner was recognized by this driver (the driver actually runs but the running driver fails to recognize the scanner). I enhanced the YaST scanner config help text regarding this issue: ------------------------------------------------------------------- If a driver is set up but no scanner is recognized by the driver, possible reasons are: The scanner is not connected or switched off, the driver is not the right one for the particular model (even small differences in model names or internal differences in the same model series may require different drivers), there are low-level (kernel related) device communication problems (e.g. a low-level USB problem or a low-level SCSI problem). -------------------------------------------------------------------
For background information and regarding "Trouble-Shooting (Debugging)" see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
Kind Regards Johannes Meixner
To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org