[opensuse-factory] Epson Stylus CX5300 not installed correctly
Hi, When installing 10.2 B2 (X86 DVD) I found my Epson Stylus CX5300 printer was not properly configured. On subsequent YAST Hardware configuration it worked OK, however I was unable to configure the scanner by this method. "epson no scanner recognised by this driver" --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org
Hello, On Nov 12 22:12 Keith Goggin wrote (shortened):
When installing 10.2 B2 (X86 DVD) I found my Epson Stylus CX5300 printer was not properly configured. On subsequent YAST Hardware configuration it worked OK, however I was unable to configure the scanner by this method. "epson no scanner recognised by this driver"
This model is not supported by the "epson" driver. Select your model more carefully in the YaST scanner setup dialog. The problem which is most often reported by users regarding scanner setup is when a driver was set up but then no scanner was recognized by this driver (the driver actually runs but the running driver fails to recognize the scanner). I enhanced the YaST scanner config help text regarding this issue: ------------------------------------------------------------------- If a driver is set up but no scanner is recognized by the driver, possible reasons are: The scanner is not connected or switched off, the driver is not the right one for the particular model (even small differences in model names or internal differences in the same model series may require different drivers), there are low-level (kernel related) device communication problems (e.g. a low-level USB problem or a low-level SCSI problem). ------------------------------------------------------------------- For background information and regarding "Trouble-Shooting (Debugging)" see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5 Mail: jsmeix@suse.de 90409 Nuernberg, Germany WWW: http://www.suse.de/
On Monday 13 November 2006 20:59, Johannes Meixner wrote: Johannes,
On Nov 12 22:12 Keith Goggin wrote (shortened):
When installing 10.2 B2 (X86 DVD) I found my Epson Stylus CX5300 printer was not properly configured. On subsequent YAST Hardware configuration it worked OK, however I was unable to configure the scanner by this method. "epson no scanner recognised by this driver"
This model is not supported by the "epson" driver. Select your model more carefully in the YaST scanner setup dialog.
I accept my explanation may have been inadequate but I also suspect something may have been lost in translation. I am reporting that my PRINTER was not properly configured during the install process and that is surely a problem as it configured correctly in SuSE 9.3 SuSE 10.0 and SuSE 10.1. I somewhat offhandedly also mentioned that Yast Hardware Scanner Configuration failed to configure the SCANNER capabilities of this Multi Function Printer. Yast Hardware Scanner Configuration lists my scanner by make and model but it seems the scanner is not supported. Would it not be better to not list it?
The problem which is most often reported by users regarding scanner setup is when a driver was set up but then no scanner was recognized by this driver (the driver actually runs but the running driver fails to recognize the scanner). I enhanced the YaST scanner config help text regarding this issue: ------------------------------------------------------------------- If a driver is set up but no scanner is recognized by the driver, possible reasons are: The scanner is not connected or switched off, the driver is not the right one for the particular model (even small differences in model names or internal differences in the same model series may require different drivers), there are low-level (kernel related) device communication problems (e.g. a low-level USB problem or a low-level SCSI problem). -------------------------------------------------------------------
For background information and regarding "Trouble-Shooting (Debugging)" see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
Kind Regards Johannes Meixner
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On Monday 13 November 2006 20:59, Johannes Meixner wrote:
Hello,
On Nov 12 22:12 Keith Goggin wrote (shortened):
When installing 10.2 B2 (X86 DVD) I found my Epson Stylus CX5300 printer was not properly configured. On subsequent YAST Hardware configuration it worked OK, however I was unable to configure the scanner by this method. "epson no scanner recognised by this driver"
This model is not supported by the "epson" driver. Select your model more carefully in the YaST scanner setup dialog.
You surely don't mean that literally. Perhaps you are alluding to the possibility that the CX-5300 and the CX-5400 are identical, the latter being the American model and the former being the 'rest of the world model'? If so I have already tried that but to no avail.
The problem which is most often reported by users regarding scanner setup is when a driver was set up but then no scanner was recognized by this driver (the driver actually runs but the running driver fails to recognize the scanner).
Yes I have no doubt you are right.
I enhanced the YaST scanner config help text regarding this issue:
This is not essentially a documentation issue it's a hardware support issue. The scanner works under SUSE10.0 but not later yet it is recognised correctly by lsusb see below. kg@workbox:~> lsusb Bus 003 Device 003: ID 04b8:0808 Seiko Epson Corp. Bus 003 Device 001: ID 0000:0000 Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical Bus 002 Device 001: ID 0000:0000 Bus 001 Device 001: ID 0000:0000 kg@workbox:~> Yast > Hardware > Scanner Configuration reports:- EPSON USB MFP USB scanner (vendor=0x04b8 [EPSON], product=0x0808 [USB MFP]) at libusb:03:03 lists Backend: epson (0.2.42) support for the CX-5400 USB 0x04b8/0x0808 as Good. I'm aware that it's too late for 10.2 but please don't dismiss this as a user configuration error it's not! If it's a SANE issue how do you explain the fact that the scanner works under Kooka in SUSE10.0?
------------------------------------------------------------------- If a driver is set up but no scanner is recognized by the driver, possible reasons are: The scanner is not connected or switched off, the driver is not the right one for the particular model (even small differences in model names or internal differences in the same model series may require different drivers), there are low-level (kernel related) device communication problems (e.g. a low-level USB problem or a low-level SCSI problem). -------------------------------------------------------------------
For background information and regarding "Trouble-Shooting (Debugging)" see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
If I'm not mistaken there is no reference here to anything more recent than SUSE_LINUX_9.3.
Kind Regards Johannes Meixner
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participants (2)
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Johannes Meixner -
Keith Goggin