https://bugzilla.novell.com/show_bug.cgi?id=851543
https://bugzilla.novell.com/show_bug.cgi?id=851543#c5
Johannes Meixner changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |NEEDINFO
InfoProvider| |per@computer.org
Summary|xsane and skanlite both |scanimage segfaults when
|segfault when using hp |using hp scanjet 2400
|scanjet 2400 |(genesys driver)
--- Comment #5 from Johannes Meixner 2013-11-22 11:23:50 CET ---
Please no backtrace of GUI frontends like skanlite or xsane.
But a backtrace of the plain scanimage command could help,
provided there is human-readable debug info therein,
see in particular the section "Install -debuginfo Packages" at
http://en.opensuse.org/openSUSE:Bugreport_application_crashed
I found
https://bugs.archlinux.org/task/35549
that reads:
-----------------------------------------------------------------------------
Run xsane, select a scanner (HP ScanJet 2400c) leave
the settings default and then press Scan.
The app crashes with "Segmentation Fault".
I run it with gdb and found the problems happens
in the libsane-genesys.so.1
..
BUT:
scanimage -d genesys --format tiff --mode Color --resolution=300 > image.tiff
works well!
-----------------------------------------------------------------------------
If it is actually the same issue it indicates that
the settings for scanning make a difference.
Per Jessen,
does
scanimage -d genesys --format tiff --mode Color --resolution=300 >image.tiff
also work for you?
Regarding the higher-level debugging output of SANE:
According to "man sane-genesys" that reads:
------------------------------------------------------------------------
Example (full and highly verbose output for gl646):
export SANE_DEBUG_GENESYS=255
export SANE_DEBUG_GENESYS_LOW=255
export SANE_DEBUG_GENESYS_GL646=255
------------------------------------------------------------------------
and according to
https://bugs.kde.org/show_bug.cgi?id=326700 that reads
------------------------------------------------------------------------
[KCrash Handler
#6 gl646_setup_registers (...
------------------------------------------------------------------------
it seems the hp scanjet 2400 uses the specific GL646 code part
of the genesys driver.
Accordingly I think this one should be best:
export SANE_DEBUG_GENESYS=255
export SANE_DEBUG_GENESYS_LOW=255
export SANE_DEBUG_GENESYS_GL646=255
export SANE_DEBUG_SANEI_USB=128
scanimage -d genesys -v 2>/var/tmp/genesys_gl646.debug 1>/dev/null
Please attach such a /var/tmp/genesys_gl646.debug
as MIME type "text/plain" to this bug.
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