[Bug 297738] New: Problems with SATA DVD writer (can't write)

https://bugzilla.novell.com/show_bug.cgi?id=297738 Summary: Problems with SATA DVD writer (can't write) Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: openSUSE 10.2 Status: NEW Severity: Major Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: ciriarte@personal.net.py QAContact: qa@suse.de Found By: Customer Hi, i'm running Opensuse 10.2@x86_64 on a Dell Inspiron 6400 (Core 2 Duo, 2GB RAM, Intel ICHM7). I can write CDs but i'm having troubles with DVD media. The last two test were: * TDK DVD-R: The write seems to finish properly but i get I/O error trying to run md5sum on /dev/sr0: While copying: -------------- ISO 9660 Extensions: Microsoft Joliet Level 3 ISO 9660 Extensions: RRIP_1991A ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/00:00:00:00:20/00:00:00:00:00/a0 tag 0 cdb 0x1b data 0 in res 40/00:03:00:00:20/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:20/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/00:00:00:00:20/00:00:00:00:00/a0 tag 0 cdb 0x1e data 0 in res 50/00:01:00:00:20/00:00:00:00:00/a0 Emask 0x2 (HSM violation) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete printk: 26 messages suppressed. TKIP: replay detected: STA=00:18:39:96:c9:b6 previous TSC 00000005cda7 received TSC 00000005cda7 ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete While reading (md5sum): ----------------------- sr 1:0:0:0: SCSI error: return code = 0x08000002 sr0: Current: sense key: Hardware Error Additional sense: Timeout on logical unit end_request: I/O error, dev sr0, sector 268264 Buffer I/O error on device sr0, logical block 33533 Buffer I/O error on device sr0, logical block 33534 Buffer I/O error on device sr0, logical block 33535 Buffer I/O error on device sr0, logical block 33536 Buffer I/O error on device sr0, logical block 33537 Buffer I/O error on device sr0, logical block 33538 Buffer I/O error on device sr0, logical block 33539 Buffer I/O error on device sr0, logical block 33540 Buffer I/O error on device sr0, logical block 33541 Buffer I/O error on device sr0, logical block 33542 sr 1:0:0:0: SCSI error: return code = 0x08000002 sr0: Current: sense key: Medium Error Additional sense: No seek complete end_request: I/O error, dev sr0, sector 268512 printk: 21 messages suppressed. Buffer I/O error on device sr0, logical block 33564 sr 1:0:0:0: SCSI error: return code = 0x08000002 sr0: Current: sense key: Medium Error Additional sense: No seek complete end_request: I/O error, dev sr0, sector 268520 Buffer I/O error on device sr0, logical block 33565 * Philips DVD-RW: I can't finish the write operation Writing: -------- Aug 6 09:12:35 roamer kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen Aug 6 09:12:35 roamer kernel: ata2.00: cmd a0/00:00:00:00:20/00:00:00:00:00/a0 tag 0 cdb 0x1e data 0 out Aug 6 09:12:35 roamer kernel: res 50/00:01:00:00:20/00:00:00:00:00/a0 Emask 0x2 (HSM violation) Aug 6 09:12:35 roamer kernel: ata2: soft resetting port Aug 6 09:12:36 roamer kernel: ata2.00: configured for UDMA/25 Aug 6 09:12:36 roamer kernel: ata2: EH complete Aug 6 09:12:43 roamer kernel: ata2.00: limiting speed to UDMA/16 Aug 6 09:12:43 roamer kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen Aug 6 09:12:43 roamer kernel: ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in Aug 6 09:12:43 roamer kernel: res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) Aug 6 09:12:50 roamer kernel: ata2: port is slow to respond, please be patient (Status 0xd0) DVD Unit: Philips DVD+-RW SDVD8820 (with latest firmware from Dell - AD20) Kernel: kernel-default-2.6.18.8-0.5 K3B: k3b-1.0.3-2.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.