[Bug 297738] New: Problems with SATA DVD writer (can't write)
https://bugzilla.novell.com/show_bug.cgi?id=297738 Summary: Problems with SATA DVD writer (can't write) Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: openSUSE 10.2 Status: NEW Severity: Major Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: ciriarte@personal.net.py QAContact: qa@suse.de Found By: Customer Hi, i'm running Opensuse 10.2@x86_64 on a Dell Inspiron 6400 (Core 2 Duo, 2GB RAM, Intel ICHM7). I can write CDs but i'm having troubles with DVD media. The last two test were: * TDK DVD-R: The write seems to finish properly but i get I/O error trying to run md5sum on /dev/sr0: While copying: -------------- ISO 9660 Extensions: Microsoft Joliet Level 3 ISO 9660 Extensions: RRIP_1991A ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/00:00:00:00:20/00:00:00:00:00/a0 tag 0 cdb 0x1b data 0 in res 40/00:03:00:00:20/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:20/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/00:00:00:00:20/00:00:00:00:00/a0 tag 0 cdb 0x1e data 0 in res 50/00:01:00:00:20/00:00:00:00:00/a0 Emask 0x2 (HSM violation) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete printk: 26 messages suppressed. TKIP: replay detected: STA=00:18:39:96:c9:b6 previous TSC 00000005cda7 received TSC 00000005cda7 ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) ata2: port is slow to respond, please be patient (Status 0xd0) ata2: port failed to respond (30 secs, Status 0xd0) ata2: soft resetting port ata2.00: configured for UDMA/33 ata2: EH complete While reading (md5sum): ----------------------- sr 1:0:0:0: SCSI error: return code = 0x08000002 sr0: Current: sense key: Hardware Error Additional sense: Timeout on logical unit end_request: I/O error, dev sr0, sector 268264 Buffer I/O error on device sr0, logical block 33533 Buffer I/O error on device sr0, logical block 33534 Buffer I/O error on device sr0, logical block 33535 Buffer I/O error on device sr0, logical block 33536 Buffer I/O error on device sr0, logical block 33537 Buffer I/O error on device sr0, logical block 33538 Buffer I/O error on device sr0, logical block 33539 Buffer I/O error on device sr0, logical block 33540 Buffer I/O error on device sr0, logical block 33541 Buffer I/O error on device sr0, logical block 33542 sr 1:0:0:0: SCSI error: return code = 0x08000002 sr0: Current: sense key: Medium Error Additional sense: No seek complete end_request: I/O error, dev sr0, sector 268512 printk: 21 messages suppressed. Buffer I/O error on device sr0, logical block 33564 sr 1:0:0:0: SCSI error: return code = 0x08000002 sr0: Current: sense key: Medium Error Additional sense: No seek complete end_request: I/O error, dev sr0, sector 268520 Buffer I/O error on device sr0, logical block 33565 * Philips DVD-RW: I can't finish the write operation Writing: -------- Aug 6 09:12:35 roamer kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen Aug 6 09:12:35 roamer kernel: ata2.00: cmd a0/00:00:00:00:20/00:00:00:00:00/a0 tag 0 cdb 0x1e data 0 out Aug 6 09:12:35 roamer kernel: res 50/00:01:00:00:20/00:00:00:00:00/a0 Emask 0x2 (HSM violation) Aug 6 09:12:35 roamer kernel: ata2: soft resetting port Aug 6 09:12:36 roamer kernel: ata2.00: configured for UDMA/25 Aug 6 09:12:36 roamer kernel: ata2: EH complete Aug 6 09:12:43 roamer kernel: ata2.00: limiting speed to UDMA/16 Aug 6 09:12:43 roamer kernel: ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen Aug 6 09:12:43 roamer kernel: ata2.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0xac data 8 in Aug 6 09:12:43 roamer kernel: res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout) Aug 6 09:12:50 roamer kernel: ata2: port is slow to respond, please be patient (Status 0xd0) DVD Unit: Philips DVD+-RW SDVD8820 (with latest firmware from Dell - AD20) Kernel: kernel-default-2.6.18.8-0.5 K3B: k3b-1.0.3-2.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=297738#c1
Tibor Nagy
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Tibor Nagy
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--- Comment #3 from Tibor Nagy
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Jeff Mahoney
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Tejun Heo
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--- Comment #5 from Tibor Nagy
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Tibor Nagy
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--- Comment #7 from Tibor Nagy
Sorry about the trouble. We're still sorting out ATAPI support (most work but there are lots of special cases).
* Please post the result of 'hwinfo --all' and /var/log/boot.msg.
I attached them.
* Are you guys comfortable with rolling your own kernels? There's a big pending update (scheduled for 2.6.25 merge and seems it will go through some restructuring but all the functionalities are there) and I'd really like to test it.
I'm able to download, compile and install a kernel from www.kernel.org. Do I need something else. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #8 from Tejun Heo
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--- Comment #9 from Ciro Iriarte
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--- Comment #10 from Ciro Iriarte
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--- Comment #11 from Tibor Nagy
1. Please download and build 2.6.24-rc7 and repeat the test and record the results.
I did it. The same errors appear.
2. Apply the attached patch on top of 2.6.24-rc7, build and repeat the test and record the results.
I did it. The same errors appear, only on more line in /var/log/messages about disabled DMA at writing. See the attachment. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Tejun Heo
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--- Comment #13 from Tibor Nagy
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Tejun Heo
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--- Comment #15 from Tibor Nagy
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Tejun Heo
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