On Tuesday 23 of February 2010 15:05:07 Katarina Machalkova wrote:
Concerning help: Currently there is no explicit "help" concept in webYaST. One reason is that usability studies
Which usability studies? [citation needed]
showed that users often find "Help" quite unhelpful
But that's not the fault of the users! Why should the users be punished for the fact that hackers are unable to write proper help by being given no help at all?
There is nothing wrong with the effort to create UI that is simple and self- explanatory. But - there are concepts you can't do away with and yet you can't make them self-explanatory no matter how hard you try.
I'm not sure how solution should look like, but here I agree with Katarina. The fact that some help texts are bad does not mean the concept of help is useless in general. And even with most self-explanatory UI we are able to make, we'll run into problems some times. Example: webyast administrator, where UI itself can't explain which 'administrator' is being configured. j -- Jiri Suchomel SUSE LINUX, s.r.o. e-mail: jsuchome@suse.cz Lihovarská 1060/12 tel: +420 284 028 960 190 00 Praha 9, Czech Republic http://www.suse.cz -- To unsubscribe, e-mail: yast-devel+unsubscribe@opensuse.org For additional commands, e-mail: yast-devel+help@opensuse.org