[opensuse] Scanner operation broken in opensuse 10.2
A few months ago, I used my HP Scanjet 5300C on Suse 10.2 with no problems. Now, it is a hit or miss process, mostly miss. I go to Yast, Hardware, Scanner, the scanner was listed using the avision driver. I do a test, the test passes. Go to OpenOffice Draw, Insert picture, from scanner,then select scanner. No scanner shows up. Go to Kooka, it also does not find the scanner. Try Xsane, takes about 10 minutes to get open, but also cannot find the scanner. Kooka did work one time after going to yast and running a test on the scanner, but then no more. Nothing shows up in the system log other than where yast installed it when I edited the scanner setup with no changes. Apparently, one of the upgrades changed something the scanning system does not like. Does anyone have any suggestions on this? I checked the bugzilla report (https://bugzilla.novell.com/show_bug.cgi?id=141079) mentioned in a previous thread, but that does not seem to be quite the same. System is 64-bit AMD athlon 3200+ with 2 gig of ram. Art -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Mon, 2007-07-30 at 18:32 +0800, Art Fore wrote:
A few months ago, I used my HP Scanjet 5300C on Suse 10.2 with no problems. Now, it is a hit or miss process, mostly miss.
I go to Yast, Hardware, Scanner, the scanner was listed using the avision driver. I do a test, the test passes.
Go to OpenOffice Draw, Insert picture, from scanner,then select scanner. No scanner shows up.
Go to Kooka, it also does not find the scanner. Try Xsane, takes about 10 minutes to get open, but also cannot find the scanner.
Kooka did work one time after going to yast and running a test on the scanner, but then no more.
Nothing shows up in the system log other than where yast installed it when I edited the scanner setup with no changes.
Apparently, one of the upgrades changed something the scanning system does not like. Does anyone have any suggestions on this? I checked the bugzilla report (https://bugzilla.novell.com/show_bug.cgi?id=141079) mentioned in a previous thread, but that does not seem to be quite the same.
System is 64-bit AMD athlon 3200+ with 2 gig of ram.
Art
Tried this again tonight, did get something different. Kooka found scanner, but prescan did not work. Xsane comes up with an error that HewlettPackard:Scanjet5300.drc is not a device-rc-file!!! Couuld not find any info on this file. Is this the problem? If so, where does it come from? File is there in proper path, but it is 0 bytes long. Art -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hello, On Jul 30 20:07 Art Fore wrote (shortened):
A few months ago, I used my HP Scanjet 5300C on Suse 10.2 with no problems. Now, it is a hit or miss process, mostly miss.
What did you do in between?
I go to Yast, Hardware, Scanner, the scanner was listed using the avision driver. I do a test, the test passes.
Does it pass the test also several times?
Go to OpenOffice Draw, Insert picture, from scanner,then select scanner. No scanner shows up.
Go to Kooka, it also does not find the scanner. Try Xsane, takes about 10 minutes to get open, but also cannot find the scanner.
Does it work as root but not as normal user? If yes, it is perhaps only a permission problem?
Kooka did work one time after going to yast and running a test on the scanner, but then no more.
This doesn't look like a permission problem.
Nothing shows up in the system log other than where yast installed it when I edited the scanner setup with no changes.
See "Trouble-Shooting (Debugging)" at http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
Apparently, one of the upgrades changed something the scanning system does not like.
What exactly is "one of the upgrades"?
System is 64-bit AMD athlon 3200+ with 2 gig of ram. ... Tried this again tonight, did get something different. Kooka found scanner, but prescan did not work. Xsane comes up with an error that HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!
All the above looks strange. In particular when stuff sometimes works and sometimes fails it is likely a hardware-related problem. Not necessarily broken hardware but perhaps a low-level software problem e.g. kernel, USB system or SCSI system, whatever other low-level software which might be triggered by unstable working hardware. See for example "USB Cable Connection and Additional USB Hubs" at http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tue, 2007-07-31 at 11:45 +0200, Johannes Meixner wrote:
Hello,
On Jul 30 20:07 Art Fore wrote (shortened):
A few months ago, I used my HP Scanjet 5300C on Suse 10.2 with no problems. Now, it is a hit or miss process, mostly miss.
What did you do in between?
Ran Yast online update
I go to Yast, Hardware, Scanner, the scanner was listed using the avision driver. I do a test, the test passes.
Does it pass the test also several times?
Yes
Go to OpenOffice Draw, Insert picture, from scanner,then select scanner. No scanner shows up.
Go to Kooka, it also does not find the scanner. Try Xsane, takes about 10 minutes to get open, but also cannot find the scanner.
Does it work as root but not as normal user? If yes, it is perhaps only a permission problem?
Seems to work at user with Kooka when it does work.
Kooka did work one time after going to yast and running a test on the scanner, but then no more.
This doesn't look like a permission problem.
Nothing shows up in the system log other than where yast installed it when I edited the scanner setup with no changes.
See "Trouble-Shooting (Debugging)" at http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
Apparently, one of the upgrades changed something the scanning system does not like.
What exactly is "one of the upgrades"?
Yast Online Update
System is 64-bit AMD athlon 3200+ with 2 gig of ram. ... Tried this again tonight, did get something different. Kooka found scanner, but prescan did not work. Xsane comes up with an error that HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!
All the above looks strange.
In particular when stuff sometimes works and sometimes fails it is likely a hardware-related problem. Not necessarily broken hardware but perhaps a low-level software problem e.g. kernel, USB system or SCSI system, whatever other low-level software which might be triggered by unstable working hardware. See for example "USB Cable Connection and Additional USB Hubs" at http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2
Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex
I did an uninstall and re-install with no improvement. Also tried the udate from Smart repository, that was even worse. It removed sane and had sane backend and sane front end and yast did not approve of that at all. Will try tonight and upgrade again but also upgrade the yast-scanner module and see what happens. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2007-07-30 at 20:07 +0800, Art Fore wrote:
Tried this again tonight, did get something different. Kooka found scanner, but prescan did not work. Xsane comes up with an error that HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!
Couuld not find any info on this file. Is this the problem? If so, where does it come from? File is there in proper path, but it is 0 bytes long.
Not from any rpm from the distro. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFGryGqtTMYHG2NR9URAvH8AJ0Voa3Ron2qEUjh7hnExXqr6soyywCeL1bv f8Cn8xwL1z7Jxa3wCVw5skA= =NYrf -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tue, 2007-07-31 at 13:48 +0200, Carlos E. R. wrote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
The Monday 2007-07-30 at 20:07 +0800, Art Fore wrote:
Tried this again tonight, did get something different. Kooka found scanner, but prescan did not work. Xsane comes up with an error that HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!
Couuld not find any info on this file. Is this the problem? If so, where does it come from? File is there in proper path, but it is 0 bytes long.
Not from any rpm from the distro.
- -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76
iD8DBQFGryGqtTMYHG2NR9URAvH8AJ0Voa3Ron2qEUjh7hnExXqr6soyywCeL1bv f8Cn8xwL1z7Jxa3wCVw5skA= =NYrf -----END PGP SIGNATURE-----
Found out this is probably the file in /var/lib/sane directory. It was 0 bytes, but when I opened it, and saved it, it was 2.7 KB. Ended up deleting it and it was recreated by Yast and was 4.5 KB. Art -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Thu, 2007-08-02 at 12:46 +0800, Art Fore wrote:
On Tue, 2007-07-31 at 13:48 +0200, Carlos E. R. wrote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
The Monday 2007-07-30 at 20:07 +0800, Art Fore wrote:
Tried this again tonight, did get something different. Kooka found scanner, but prescan did not work. Xsane comes up with an error that HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!
Couuld not find any info on this file. Is this the problem? If so, where does it come from? File is there in proper path, but it is 0 bytes long.
Not from any rpm from the distro.
- -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76
iD8DBQFGryGqtTMYHG2NR9URAvH8AJ0Voa3Ron2qEUjh7hnExXqr6soyywCeL1bv f8Cn8xwL1z7Jxa3wCVw5skA= =NYrf -----END PGP SIGNATURE-----
Found out this is probably the file in /var/lib/sane directory. It was 0 bytes, but when I opened it, and saved it, it was 2.7 KB. Ended up deleting it and it was recreated by Yast and was 4.5 KB.
Art
Have given up on this. As it turns out, problem is in Kernel, Suse's solution is to install 10.3 which is still Alpha stage. Am not brave enough, expecially without instructions to try a Mandrake kernel patch, and do not feel comfortable with a new kernel compile as when I have done that before, it was noting but headache without exact instructiions which do not seem to be in existence for Suse. May try that when it goes to beta. Am going to try Kubuntu 7.04 on another machine and see how it works. In the meantime, I can use my Macbook if I need to scan. Art -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (3)
-
Art Fore -
Carlos E. R. -
Johannes Meixner