Ok, now this is really wierd and disturbing... I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse. WHAT IS custom order about the OpenSuse10.2 boxed set???????????????? Is this a "US ONLY" release??????????????? I guess it is impolite to "publish" another persons' email, but as they were in response to my inquiry...here goes: ------------------------------------------------- Dear Tom Patton, The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you. This will allow you to follow you packages progress on its way to your location. Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail. Sincerely, Brandon T. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx Original Message Follows: ------------------------- Good morning, YiJing, Does this mean that Opensuse10.2 has been an overwhelming success? Can you tell me how many packages you HAVE delivered here in the States? Thanks for a reply, and Happy Holidays to you. Tom On Fri, 2006-12-22 at 06:08 -0600, Novell Customer Service wrote:
Dear Thomas Patton,
We apologize for the inconvenience, unfortunately, the product that you ordered is on backorder. Although we do not have an estimated arrival date, we are working with the vendor to obtain more stock as soon as possible. As soon as we receive your product it will be promptly shipped and you will receive a confirmation email at the address you supplied on your order. Rest assured that we will not charge your card until the product ships. Your patience is greatly appreciated.
Thank you for contacting Digital River for shopNovell. If you have any
further questions or concerns, please "reply" to this e-mail.
Sincerely, YiJing C. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx
Original Message Follows: -------------------------
A shopper has emailed customer service with a request.
Selected reasons to contact customer service: ShippingQuestion - ArrivalDate Shopper email: thpnalb@micro-net.com
Shopper comments: You say it is available on 12/18, I ordered on 12/12, and the order still says in process.
When will it ship, and why the dang delay? I fully expected to install it this week while on vacation. Not much hope now!
Tom in NM
If an associated requisition exists, then the following fields will be
completed. Order ID: xxxxxxxxxxx Order Date: December 12, 2006 Site ID: novell Site Name: Novell Shopper Name: Tom Patton
Products in order: Product SKU: 662644470917 Product Name: openSUSE 10.2 Qty Ordered: 1 Amount: $59.95 Shipment Tracking Numbers:
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On Monday 25 December 2006 15:21, Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
Correct me if I'm wrong, but there is no longer any real reason to purchase the commercial release of Novell's SuSE Linux, right? I want to support SuSE Linux development, but there has to be some kind of quid pro quo. As it stands, there simply is no up-side to purchasing the commercial release. We (North American purchasers) are forced to go through the Novell / Digital River (with whom I've had many successful and satisfactory transactions in the past) to acquire this release, implying there is not even the mere possibility of competitive pricing. Furthermore, the on-line repositories contain a superset of the package complement of the commercial product. From that perspective, it's simply foolish to purchase this release. It really seems that Novell does not even want to generate $ale$! My best guess is that openSUSE is just a means of beta testing the Enterprise products. Frankly, I'm fine with that, but I surely hope they don't count on purchases of the SuSE Linux product, 'cause there's just no reason to buy it. It's not that I'm going to switch distributions, but my several-year-long practice of buying a copy of every SuSE Linux distribution, including a couple I didn't end up installing, seems to be at an end. As I said: Correct me if I'm wrong. Randall Schulz -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Monday December 25 2006 6:44 pm, Randall R Schulz wrote: [snip]
It's not that I'm going to switch distributions, but my several-year-long practice of buying a copy of every SuSE Linux distribution, including a couple I didn't end up installing, seems to be at an end.
As I said: Correct me if I'm wrong.
Well, there are a number of users who should buy the Novell release, like those who are dependant on the manual, are bound to phone lines for Net. access, or are newbies. I have clients who are in all 3 groups! Fred -- MickySoft, the ultimate corporate parasite. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Monday 25 December 2006 15:17, Fred A. Miller wrote:
Well, there are a number of users who should buy the Novell release, like those who are dependant on the manual, are bound to phone lines for Net. access, or are newbies. I have clients who are in all 3 groups!
Don't forget those users that want to see the product continue to be developed, and want to vote with their dollars. For some of my clients the cost of SLES is easily justified. Others, are much smaller. But I insisted each of them buy the "Pro" edition in the past just to send the dollars in SuSE's direction. The landscape is littered with dead distros from people who wouldn't know a business plan if it bit them in the ass. I don't expect this thinking from Novell. -- _____________________________________ John Andersen
On Tuesday December 26 2006 5:01 am, John Andersen wrote:
On Monday 25 December 2006 15:17, Fred A. Miller wrote:
Well, there are a number of users who should buy the Novell release, like those who are dependant on the manual, are bound to phone lines for Net. access, or are newbies. I have clients who are in all 3 groups!
Don't forget those users that want to see the product continue to be developed, and want to vote with their dollars.
Correct!
For some of my clients the cost of SLES is easily justified. Others, are much smaller. But I insisted each of them buy the "Pro" edition in the past just to send the dollars in SuSE's direction.
'Same here.
The landscape is littered with dead distros from people who wouldn't know a business plan if it bit them in the ass. I don't expect this thinking from Novell.
'Not sure, but I'm hanging in there with Novell - for now anyway. Fred -- MickySoft, the ultimate corporate parasite. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Mon, 2006-12-25 at 19:17 -0500, Fred A. Miller wrote:
On Monday December 25 2006 6:44 pm, Randall R Schulz wrote:
[snip]
It's not that I'm going to switch distributions, but my several-year-long practice of buying a copy of every SuSE Linux distribution, including a couple I didn't end up installing, seems to be at an end.
As I said: Correct me if I'm wrong.
Well, there are a number of users who should buy the Novell release, like those who are dependant on the manual, are bound to phone lines for Net. access, or are newbies. I have clients who are in all 3 groups!
I am also in an area without broadband access even the LUG meetings at the university are not long enough to download a full set of DVD or CD. Besides I mooched my disks last time so it is my turn to buy. Just because I am in America does not make me rich. -- ___ _ _ _ ____ _ _ _ | | | | [__ | | | |___ |_|_| ___] | \/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Mon, 2006-12-25 at 15:44 -0800, Randall R Schulz wrote:
On Monday 25 December 2006 15:21, Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
Correct me if I'm wrong, but there is no longer any real reason to purchase the commercial release of Novell's SuSE Linux, right?
We are talking openSUSE, not Novell SLE, correct? I am. While I probably could have downloaded the dvd's by now...my kids would have KILLED me, wanting the dang phone! (I just did the latest 9.3 update, 17Meg, it took almost 2 hours.) The real question is why the offshore responders to my other thread indicated they are getting overnight delivery...and so far NO one here in the states has chimmed in with a success story on their order. So what gives?????? -- Tom in NM SuSE 9.3/Evolution 5:21pm up 2:41, 3 users, load average: 0.00, 0.01, 0.04 ==== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Monday 25 December 2006 16:28, Tom Patton wrote:
On Mon, 2006-12-25 at 15:44 -0800, Randall R Schulz wrote:
On Monday 25 December 2006 15:21, Tom Patton wrote: ...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
Correct me if I'm wrong, but there is no longer any real reason to purchase the commercial release of Novell's SuSE Linux, right?
We are talking openSUSE, not Novell SLE, correct? I am. While I probably could have downloaded the dvd's by now...my kids would have KILLED me, wanting the dang phone!
No. I was referring to Novell's SuSE Linux product. This is _not_ part of the Enterprise line, the 'E' in SLES and SLED.
... -- Tom in NM
Randall Schulz -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Monday 25 December 2006 16:28, Tom Patton wrote:
The real question is why the offshore responders to my other thread indicated they are getting overnight delivery...and so far NO one here in the states has chimmed in with a success story on their order. So what gives??????
Last time I ordered from Digital River I ordered 10.1. It came in 3 days, including navigating Canadian Customs. The only disappointment I had was in not getting both manuals as I did in 9.3. -- Bob Smits Ladysmith BC Phone 250-245-2553 Fax 250-245-5531 Email bob@rsmits.ca -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Mon, Dec 25, 2006 at 03:44:33PM -0800, Randall R Schulz wrote:
On Monday 25 December 2006 15:21, Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
Correct me if I'm wrong, but there is no longer any real reason to purchase the commercial release of Novell's SuSE Linux, right?
I want to support SuSE Linux development, but there has to be some kind of quid pro quo. As it stands, there simply is no up-side to purchasing the commercial release. We (North American purchasers) are forced to go through the Novell / Digital River (with whom I've had many successful and satisfactory transactions in the past) to acquire this release, implying there is not even the mere possibility of competitive pricing. Furthermore, the on-line repositories contain a superset of the package complement of the commercial product. From that perspective, it's simply foolish to purchase this release.
It really seems that Novell does not even want to generate $ale$! My best guess is that openSUSE is just a means of beta testing the Enterprise products. Frankly, I'm fine with that, but I surely hope they don't count on purchases of the SuSE Linux product, 'cause there's just no reason to buy it.
This is correct. It is no longer important to generate revenue with openSUSE sales. openSUSE is however and will stay our flagship homeuser product, it will not go away when no boxes are sold. The goal is mainly a presence in the desktop and homeuser market, and also a trying bed for the latest and greatest new technologies. So you can feel good when downloading and installing it, you are welcome. (And I am the guy who gives you 2 years of security updates for it, even if you just download it.) Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Mon, Dec 25, 2006 at 03:44:33PM -0800, Randall R Schulz wrote:
On Monday 25 December 2006 15:21, Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
This is correct. It is no longer important to generate revenue with openSUSE sales.
openSUSE is however and will stay our flagship homeuser product, it will not go away when no boxes are sold.
The goal is mainly a presence in the desktop and homeuser market, and also a trying bed for the latest and greatest new technologies.
So you can feel good when downloading and installing it, you are welcome.
(And I am the guy who gives you 2 years of security updates for it, even if you just download it.)
Ciao, Marcus Marcus, I really appreciate the effort you et al have put forth in all
On Tue, 2006-12-26 at 17:24 +0100, Marcus Meissner wrote: these years to make SuSE the superior product I think we all agree that it is...secure and stable (well, a glitch here-and-there along the way...) The question wasn't whether to download or buy...I've nearly every boxed set since 6.2, because I'm on a modem here, no dsl, cable, or satellite. I'm looking at 10 boxes on the shelf, and with the exception of 10.1, every one was a good deal for me, and I felt like a small contributor.
From responses on this forum, it appears the 10.2 deliveries are happening overseas...but not here in the US.
THAT is the question! -- Tom in NM SuSE 9.3/Evolution 10:20am up 19:40, 2 users, load average: 0.19, 0.13, 0.10 ==== -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tue, 2006-12-26 at 10:22 -0700, Tom Patton wrote:
The question wasn't whether to download or buy...I've nearly every boxed set since 6.2, because I'm on a modem here, no dsl, cable, or satellite. I'm looking at 10 boxes on the shelf, and with the exception of 10.1, every one was a good deal for me, and I felt like a small contributor.
Started with 7.0 for me and its only gotten better. I have 10.0 and I am considering 10.2 but not on this old box. I have a PIII and PIV which should handle it fine. Nice to see I am not alone on modem. Not everyone is rich. -- ___ _ _ _ ____ _ _ _ | | | | [__ | | | |___ |_|_| ___] | \/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Dec 28, 2006, at 2:24 PM, Carl William Spitzer IV wrote:
On Tue, 2006-12-26 at 10:22 -0700, Tom Patton wrote:
The question wasn't whether to download or buy...I've nearly every boxed set since 6.2, because I'm on a modem here, no dsl, cable, or satellite. I'm looking at 10 boxes on the shelf, and with the exception of 10.1, every one was a good deal for me, and I felt like a small contributor.
Started with 7.0 for me and its only gotten better. I have 10.0 and I am considering 10.2 but not on this old box. I have a PIII and PIV which should handle it fine.
Nice to see I am not alone on modem. Not everyone is rich.
Yeah. It has gotten better and better. I'd agree with that. :) My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D - Ben -- Envy, n: Wishing you'd been born with an unfair advantage instead of having to try and acquire one. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Fri, 2006-12-29 at 22:28 -0600, Benjamin Rosenberg wrote:
On Dec 28, 2006, at 2:24 PM, Carl William Spitzer IV wrote:
On Tue, 2006-12-26 at 10:22 -0700, Tom Patton wrote:
The question wasn't whether to download or buy...I've nearly every boxed set since 6.2, because I'm on a modem here, no dsl, cable, or satellite. I'm looking at 10 boxes on the shelf, and with the exception of 10.1, every one was a good deal for me, and I felt like a small contributor.
Started with 7.0 for me and its only gotten better. I have 10.0 and I am considering 10.2 but not on this old box. I have a PIII and PIV which should handle it fine.
Nice to see I am not alone on modem. Not everyone is rich.
Yeah. It has gotten better and better. I'd agree with that. :)
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
- Ben -- It's a question of availability in my case...6 miles from town, no cable or dsl available. It's a real pain, for sure!
So far, 10.2 is a winner! Eagle (board design) and Splat (rf propogation) both installed nicely, so my laptop is happy. It "feels" faster, and the Thinkpad is running cooler than it did with 9.3. Tom -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Saturday December 30 2006 12:33 am, Tom Patton wrote:
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
- Ben --
It's a question of availability in my case...6 miles from town, no cable or dsl available. It's a real pain, for sure!
So far, 10.2 is a winner! Eagle (board design) and Splat (rf propogation) both installed nicely, so my laptop is happy. It "feels" faster, and the Thinkpad is running cooler than it did with 9.3.
Tom, check out Wildblue.......2-way satelite. It works great with SUSE. Fred -- MickySoft, the ultimate corporate parasite. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sat, 2006-12-30 at 01:50 -0500, Fred A. Miller wrote:
On Saturday December 30 2006 12:33 am, Tom Patton wrote:
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
- Ben --
It's a question of availability in my case...6 miles from town, no cable or dsl available. It's a real pain, for sure!
So far, 10.2 is a winner! Eagle (board design) and Splat (rf propogation) both installed nicely, so my laptop is happy. It "feels" faster, and the Thinkpad is running cooler than it did with 9.3.
Tom, check out Wildblue.......2-way satelite. It works great with SUSE.
Fred
-- MickySoft, the ultimate corporate parasite. Santa was supposed to make an early delivery while I was on vacation last week, but somehow my fights with 10.1 in the Thinkpad toasted the Win2k boot. The installer co here said had to have a win machine to initially set WB up...so I postponed it.
Tom Snobound in NM -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 12/29/2006 Tom Patton wrote:
It's a question of availability in my case...6 miles from town, no cable or dsl available. It's a real pain, for sure!
[ Standard Disclaimer: I receive no compensation from.............. ] We also live "out in the boonies" but have found a couple viable options. One is available just about everywhere. Two way satellite. Stay away from Direcway/Hughes. It works but speed is an issue. Wild Blue has the speed. Of course with satellite communications heavy cloud cover and stuff can degrade signal to the point it drops the connection. WIFI. We have found a local WIFI supplier that is great. HIGH speed and reliability. Doesn't seem to be affected by rain, even pretty heavy downpours. Only major issues have been when lightning hit one of his towers and someone hacked into his system. We use the WIFI as our primary connection, with the satellite secondary, and dial up as last resort. -- (o:]>*HUGGLES*<[:o) Billie Walsh The three best words in the English Language: "I LOVE YOU" Pass them on! -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Tom Patton wrote:
On Fri, 2006-12-29 at 22:28 -0600, Benjamin Rosenberg wrote:
On Dec 28, 2006, at 2:24 PM, Carl William Spitzer IV wrote:
On Tue, 2006-12-26 at 10:22 -0700, Tom Patton wrote:
The question wasn't whether to download or buy...I've nearly every boxed set since 6.2, because I'm on a modem here, no dsl, cable, or satellite. I'm looking at 10 boxes on the shelf, and with the exception of 10.1, every one was a good deal for me, and I felt like a small contributor.
Started with 7.0 for me and its only gotten better. I have 10.0 and I am considering 10.2 but not on this old box. I have a PIII and PIV which should handle it fine.
Nice to see I am not alone on modem. Not everyone is rich.
Yeah. It has gotten better and better. I'd agree with that. :)
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
- Ben -- It's a question of availability in my case...6 miles from town, no cable or dsl available. It's a real pain, for sure!
So far, 10.2 is a winner! Eagle (board design) and Splat (rf propogation) both installed nicely, so my laptop is happy. It "feels" faster, and the Thinkpad is running cooler than it did with 9.3.
Tom
Glad to hear 10.2 is working for you. I have not got mine installed yet. Have problem with KDAR which I want to backup /home with. My problem is not modem but an ISP who limits downloads/uploads to 5GB/month without extra cost. If I downloaded everything for 10.2 I would not have much left for everything else that month. Since I'm on the county fiber network (real high speed) which works great with 9.1 and 10.0. Find out soon about 10.2. Only other choice is Quest or cable which are both on 10th the speed. -- Russ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hi Ben et al... On Saturday 30 December 2006 05:28, Benjamin Rosenberg wrote:
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
Personally I'm on a 56k modem too. Out here in the "middle of nowhere" Germany DSL costs a bit more than POTS dial up. I spend about 13-15€ per month for Call-by-Call from Freenet, ie 1¢ per minute. While as far as I can see DSL costs about 20€ per month. My darling wife will not let me even talk about DSL until the costs are equal or lower. :( JIM -- Jim Hatridge Linux User #88484 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sun, 2006-12-31 at 11:17 +0100, James Hatridge wrote:
Hi Ben et al... On Saturday 30 December 2006 05:28, Benjamin Rosenberg wrote:
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
Personally I'm on a 56k modem too. Out here in the "middle of nowhere" Germany DSL costs a bit more than POTS dial up. I spend about 13-15€ per month for Call-by-Call from Freenet, ie 1¢ per minute. While as far as I can see DSL costs about 20€ per month. My darling wife will not let me even talk about DSL until the costs are equal or lower. :(
Well, by being able to get things done faster with a faster connection you would be able to spend more with her if you had DSL. Might be a selling point. -- Ken Schneider UNIX since 1989, linux since 1994, SuSE since 1998 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Sun, Dec 31, 2006 at 12:24:46PM -0500, Kenneth Schneider wrote:
On Sun, 2006-12-31 at 11:17 +0100, James Hatridge wrote:
Hi Ben et al... On Saturday 30 December 2006 05:28, Benjamin Rosenberg wrote:
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
Personally I'm on a 56k modem too. Out here in the "middle of nowhere" Germany DSL costs a bit more than POTS dial up. I spend about 13-15€ per month for Call-by-Call from Freenet, ie 1¢ per minute. While as far as I can see DSL costs about 20€ per month. My darling wife will not let me even talk about DSL until the costs are equal or lower. :(
Just buy the easylinux magazine with openSUSE 10.2 on it, for like 12 Euro or so. Ciao, Marcus -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Kenneth Schneider wrote:
Well, by being able to get things done faster with a faster connection you would be able to spend more with her if you had DSL. Might be a selling point.
Or let her know the advantages. Many years ago, I showed my wife the "Adventure" game on a VAX at work. She asked if it would run on my home computer. I said no, but if we had a modem, she could dial into the work computer to play it. She soon started helping me shop for a modem. ;-) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
See either of: http://shop.cheapbytes.com/cgi-bin/cart or http://pctech101.com/ There may be others, but these are two I happen to know about and have used. The latter is very fast in coming out with the latest SUSE versions on CDR, DVDR for 32 and 64 bit. James Hatridge wrote:
Hi Ben et al... On Saturday 30 December 2006 05:28, Benjamin Rosenberg wrote:
My God man .. how much is your dial-up? AT&T has DSL for $15.00 a month .. I don't know how you still deal with a modem. You're a better man then I am in that regard. :D
Personally I'm on a 56k modem too. Out here in the "middle of nowhere" Germany DSL costs a bit more than POTS dial up. I spend about 13-15€ per month for Call-by-Call from Freenet, ie 1¢ per minute. While as far as I can see DSL costs about 20€ per month. My darling wife will not let me even talk about DSL until the costs are equal or lower. :(
JIM
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Monday December 25 2006 6:21 pm, Tom Patton wrote:
The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you. This will allow you to follow you packages progress on its way to your location.
Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail.
Well, that certainly isn't impressive! Fred -- MickySoft, the ultimate corporate parasite. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Tom Patton wrote:
Dear Tom Patton,
The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you.
How fscking quaint. a hand crafted product, built to order. What is this, the 1890s? I wonder if these folks are familiar with the assembly line concept of mass production. I mean, you'd think they could plan ahead based on past orders and say, have a few thousand boxes ready for shipment... I ordered my 10.2 boxed set yesterday, with 2nd day air - but if they take a friggin week to ship it, I've just wasted my money. Hopefully the message quoted above is just boilerplate passed along by some well meaning drone - if not, I'll be rather disappointed in Novell's ability to plan and execute. Joe -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Monday 25 December 2006 15:32, J Sloan wrote:
I ordered my 10.2 boxed set yesterday, with 2nd day air - but if they take a friggin week to ship it, I've just wasted my money.
IANAL, but does this not come perilously close to the definition of fraud? -- _____________________________________ John Andersen
John Andersen wrote:
On Monday 25 December 2006 15:32, J Sloan wrote:
I ordered my 10.2 boxed set yesterday, with 2nd day air - but if they take a friggin week to ship it, I've just wasted my money.
IANAL, but does this not come perilously close to the definition of fraud?
Breach of contract perhaps? /Per Jessen, Zürich -- http://www.spamchek.com/ - managed email security. Starting at SFr4/user/month. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
John Andersen wrote:
On Monday 25 December 2006 15:32, J Sloan wrote:
I ordered my 10.2 boxed set yesterday, with 2nd day air - but if they take a friggin week to ship it, I've just wasted my money.
IANAL, but does this not come perilously close to the definition of fraud?
Indeed it seems to... waiting to see when my boxed set actually arrives before making up my mind. Joe -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Tirsdag 26 december 2006 01:32 skrev J Sloan:
Tom Patton wrote:
Dear Tom Patton,
The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you.
How fscking quaint. a hand crafted product, built to order. What is this, the 1890s? I wonder if these folks are familiar with the assembly line concept of mass production. I mean, you'd think they could plan ahead based on past orders and say, have a few thousand boxes ready for shipment...
I ordered my 10.2 boxed set yesterday, with 2nd day air - but if they take a friggin week to ship it, I've just wasted my money. Hopefully the message quoted above is just boilerplate passed along by some well meaning drone - if not, I'll be rather disappointed in Novell's ability to plan and execute.
Joe
Dear Ladies and Gentlemen of this fine list :-) - I know not much about the US postal system nor other distributional matters in your part of the world. - But let me tell you of a small (one man show, I don't know??) business in my part of the world, Denmark. See www.linuxpusher.dk, they'll burn CD/DVDs and ship them same day. Prices is the cost of burning, shipping and a small reasonable profit. - If legal (?) in the US, such a small entrepreneur would solve at least one of the box problems that I gather you have - from reading this thread. - and a MERRY CHRISTMAS and HAPPY New Year to you all too ! -- ------------------------------ Med venlig hilsen/Best regards Verner Kjærsgaard Denmark. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tuesday 26 December 2006 14:08, Verner Kjærsgaard wrote:
Tirsdag 26 december 2006 01:32 skrev J Sloan:
Dear Ladies and Gentlemen of this fine list :-)
- I know not much about the US postal system nor other distributional matters in your part of the world. - But let me tell you of a small (one man show, I don't know??) business in my part of the world, Denmark. See www.linuxpusher.dk, they'll burn CD/DVDs and ship them same day. Prices is the cost of burning, shipping and a small reasonable profit. - If legal (?) in the US, such a small entrepreneur would solve at least one of the box problems that I gather you have - from reading this thread. - and a MERRY CHRISTMAS and HAPPY New Year to you all too ! -- ------------------------------ Med venlig hilsen/Best regards Verner Kjærsgaard Denmark.
I believe you would need to have permission from novell to "sell" or at least to advertise to "sell" the download of opensuse in the united states. (I have tried this before on ebay to sell previously owned boxed sets, they remove the auction, and sent an email stating novell asked that my auction be removed ) As near as I can tell the novell trademarks and anything to do with opensuse would have to be removed from the package first. These are registered trademarks, which no one has the right to distribute for profit without permission. I never pursued it further, but Im sure the fee is quite steep. -- This computer is powered by OpenSuse 10.2 1:38pm up 19:36, 2 users, load average: 0.25, 0.29, 0.17 kernel-2.6.18.2-34-default http://norwichlinuxusersgroup.com -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Onsdag 27 december 2006 19:48 skrev steve reilly:
On Tuesday 26 December 2006 14:08, Verner Kjærsgaard wrote:
Tirsdag 26 december 2006 01:32 skrev J Sloan:
Dear Ladies and Gentlemen of this fine list :-)
- I know not much about the US postal system nor other distributional matters in your part of the world. - But let me tell you of a small (one man show, I don't know??) business in my part of the world, Denmark. See www.linuxpusher.dk, they'll burn CD/DVDs and ship them same day. Prices is the cost of burning, shipping and a small reasonable profit. - If legal (?) in the US, such a small entrepreneur would solve at least one of the box problems that I gather you have - from reading this thread. - and a MERRY CHRISTMAS and HAPPY New Year to you all too ! -- ------------------------------ Med venlig hilsen/Best regards Verner Kjærsgaard Denmark.
I believe you would need to have permission from novell to "sell" or at least to advertise to "sell" the download of opensuse in the united states. (I have tried this before on ebay to sell previously owned boxed sets, they remove the auction, and sent an email stating novell asked that my auction be removed )
As near as I can tell the novell trademarks and anything to do with opensuse would have to be removed from the package first. These are registered trademarks, which no one has the right to distribute for profit without permission. I never pursued it further, but Im sure the fee is quite steep.
-- This computer is powered by OpenSuse 10.2 1:38pm up 19:36, 2 users, load average: 0.25, 0.29, 0.17 kernel-2.6.18.2-34-default http://norwichlinuxusersgroup.com
Thank you for your answer. Yes, you're most likely right about the trademarks issues and all. Now, utter OT.. - may I ask, how do you automatically include the technical details of your computer in your signature? -- ------------------------------ Med venlig hilsen/Best regards Verner Kjærsgaard -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Wednesday 27 December 2006 20:24, Verner Kjærsgaard wrote:
Now, utter OT..
- may I ask, how do you automatically include the technical details of your computer in your signature?
It's a script. I use one that's about the same. Here is what I use. #!/bin/bash echo "Powered by SuSE 10.0 Kernel 2.6.13 X86_64 KDE 3.4 Kmail 1.8" uptime In the sig area of your email client, tell it that it's a program, and make it executable. Mike -- Powered by SuSE 10.0 Kernel 2.6.13 X86_64 KDE 3.4 Kmail 1.8 10:01pm up 6 days 5:53, 4 users, load average: 2.13, 2.18, 2.13 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 2006-12-27 15:04, Mike wrote:
<snip>
In the sig area of your email client, tell it that it's a program, and make it executable.
Caveat: does not work with anything from mozilla.org, who has yet to figure out how to do a "reply to list" (and no, Thomas, extensions/add-ons really do not count). -- The best way to accelerate a computer running Windows is at 9.81 m/s² -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Wednesday 27 December 2006 13:04, Mike wrote:
On Wednesday 27 December 2006 20:24, Verner Kjærsgaard wrote:
Now, utter OT..
- may I ask, how do you automatically include the technical details of your computer in your signature?
It's a script. I use one that's about the same. Here is what I use.
#!/bin/bash echo "Powered by SuSE 10.0 Kernel 2.6.13 X86_64 KDE 3.4 Kmail 1.8" uptime
In the sig area of your email client, tell it that it's a program, and make it executable.
Then go on to replace all the fixed information in that script with values derived from various introspective sources such as uname, /proc/..., ps, w, iostat, uptime etc.
Mike
Randall Schulz -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Thursday 28 December 2006 08:04, Mike wrote:
On Wednesday 27 December 2006 20:24, Verner Kjærsgaard wrote:
Now, utter OT..
- may I ask, how do you automatically include the technical details of your computer in your signature?
It's a script. I use one that's about the same. Here is what I use.
#!/bin/bash echo "Powered by SuSE 10.0 Kernel 2.6.13 X86_64 KDE 3.4 Kmail 1.8" uptime
In the sig area of your email client, tell it that it's a program, and make it executable.
Mike
cool idea.. I made it a bit more dynamic with the following: #!/bin/bash powered=`cat /etc/SuSE-release | head -n 1` kernel=`uname -r` kde=`kde-config -v | grep KDE` echo "Powered by $powered Kernel: $kernel" echo $kde uptime
-- Powered by SuSE 10.0 Kernel 2.6.13 X86_64 KDE 3.4 Kmail 1.8 10:01pm up 6 days 5:53, 4 users, load average: 2.13, 2.18, 2.13
-- Powered by openSUSE 10.2 (i586) Kernel: 2.6.18.2-34-default KDE: 3.5.5 "release 45" 11:07am up 2 days 11:58, 7 users, load average: 0.20, 0.18, 0.13 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Wednesday 27 December 2006 16:09, Jeffery Fernandez wrote:
...
cool idea.. I made it a bit more dynamic with the following:
#!/bin/bash powered=`cat /etc/SuSE-release | head -n 1`
We need to nip these "cat piped to" things in the bud. Here's the more succint, more efficient equivalent: powered="$(head -n 1 /etc/SuSE-release)" Very few command-line programs read only from the standard input, not accepting a file name, and in those cases, you just want to use ordinary "less-than" redirection: variable="$(commandThatOnlyReadsStandardInput < fileName)"
...
Randall Schulz -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Thursday 28 December 2006 12:41, Randall R Schulz wrote:
On Wednesday 27 December 2006 16:09, Jeffery Fernandez wrote:
...
cool idea.. I made it a bit more dynamic with the following:
#!/bin/bash powered=`cat /etc/SuSE-release | head -n 1`
We need to nip these "cat piped to" things in the bud. Here's the more succint, more efficient equivalent:
powered="$(head -n 1 /etc/SuSE-release)"
Thanks Randall :) Jeffery
Very few command-line programs read only from the standard input, not accepting a file name, and in those cases, you just want to use ordinary "less-than" redirection:
variable="$(commandThatOnlyReadsStandardInput < fileName)"
...
Randall Schulz
-- Powered by openSUSE 10.2 (i586) Kernel: 2.6.18.2-34-default KDE: 3.5.5 "release 45" 1:35pm up 2 days 14:26, 4 users, load average: 0.41, 1.07, 1.29 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Thu, 2006-12-28 at 11:09 +1100, Jeffery Fernandez wrote:
On Thursday 28 December 2006 08:04, Mike wrote:
On Wednesday 27 December 2006 20:24, Verner Kjærsgaard wrote:
Now, utter OT..
- may I ask, how do you automatically include the technical details of your computer in your signature?
It's a script. I use one that's about the same. Here is what I use.
#!/bin/bash echo "Powered by SuSE 10.0 Kernel 2.6.13 X86_64 KDE 3.4 Kmail 1.8" uptime
In the sig area of your email client, tell it that it's a program, and make it executable.
Mike
cool idea.. I made it a bit more dynamic with the following:
#!/bin/bash powered=`cat /etc/SuSE-release | head -n 1` kernel=`uname -r` kde=`kde-config -v | grep KDE`
echo "Powered by $powered Kernel: $kernel" echo $kde uptime
#!/bin/bash powered=`cat /etc/SuSE-release | head -n 1` kernel=`uname -r` kde=`kde-config -v | grep KDE` up=`uptime` echo "+===============================================================+" echo "| Powered by $powered Kernel: $kernel |" echo "| "$kde" |" echo "|$up |" echo "+===============================================================+" +===============================================================+ | Powered by SuSE Linux 9.2 (i586) Kernel: 2.6.8-24.25-default | | KDE: 3.3.0 | | 4:23pm up 1:30, 2 users, load average: 0.93, 0.93, 0.90 | +===============================================================+ Looks like fun. -- ___ _ _ _ ____ _ _ _ | | | | [__ | | | |___ |_|_| ___] | \/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
WHAT IS custom order about the OpenSuse10.2 boxed set???????????????? Is this a "US ONLY" release???????????????
I guess it is impolite to "publish" another persons' email, but as they were in response to my inquiry...here goes: -------------------------------------------------
Dear Tom Patton,
The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you. This will allow you to follow you packages progress on its way to your location.
Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail.
Sincerely, Brandon T. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx
Gee. It must be nice to have your own custom version of SUSE Linux. ;-) -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
WHAT IS custom order about the OpenSuse10.2 boxed set???????????????? Is this a "US ONLY" release???????????????
I guess it is impolite to "publish" another persons' email, but as they were in response to my inquiry...here goes: -------------------------------------------------
Dear Tom Patton,
The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you. This will allow you to follow you packages progress on its way to your location.
Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail.
Sincerely, Brandon T. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx
Original Message Follows: -------------------------
Good morning, YiJing,
Does this mean that Opensuse10.2 has been an overwhelming success? Can you tell me how many packages you HAVE delivered here in the States?
Thanks for a reply, and Happy Holidays to you.
Tom
On Fri, 2006-12-22 at 06:08 -0600, Novell Customer Service wrote:
Dear Thomas Patton,
We apologize for the inconvenience, unfortunately, the product that you ordered is on backorder. Although we do not have an estimated arrival date, we are working with the vendor to obtain more stock as soon as possible. As soon as we receive your product it will be promptly shipped and you will receive a confirmation email at the address you supplied on your order. Rest assured that we will not charge your card until the product ships. Your patience is greatly appreciated.
Thank you for contacting Digital River for shopNovell. If you have any
further questions or concerns, please "reply" to this e-mail.
Sincerely, YiJing C. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx
Original Message Follows: -------------------------
A shopper has emailed customer service with a request.
Selected reasons to contact customer service: ShippingQuestion - ArrivalDate Shopper email: thpnalb@micro-net.com
Shopper comments: You say it is available on 12/18, I ordered on 12/12, and the order still says in process.
When will it ship, and why the dang delay? I fully expected to install it this week while on vacation. Not much hope now!
Tom in NM
If an associated requisition exists, then the following fields will be
completed. Order ID: xxxxxxxxxxx Order Date: December 12, 2006 Site ID: novell Site Name: Novell Shopper Name: Tom Patton
Products in order: Product SKU: 662644470917 Product Name: openSUSE 10.2 Qty Ordered: 1 Amount: $59.95 Shipment Tracking Numbers:
<snip> Yes I received some bull like this also. What's custom ordered. The last email I got said: We apologize for the inconvenience. We are currently in contact with the shipper for detailed information about your order. You should be contacted back within 72 hours with further information about your shipping status. We appreciate your patience.
Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail. Sincerely, Chad H. Customer Service Digital River for shopNovell My question is why custom build?? -- Russ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Tue December 26 2006 11:24 am, Russ Fineman scratched these words onto a coconut shell, hoping for an answer:
Tom Patton wrote:
Ok, now this is really wierd and disturbing...
I just received a second reply from Digital River, and it conflicts with the first "backorder" excuse.
WHAT IS custom order about the OpenSuse10.2 boxed set???????????????? Is this a "US ONLY" release???????????????
I guess it is impolite to "publish" another persons' email, but as they were in response to my inquiry...here goes: -------------------------------------------------
Dear Tom Patton,
The product that you have purchased is a made to order product. This means when the order is placed, our manufacturing department starts the process of creating the product, this can take up to 7 business days to complete. At that time the product will ship out and a tracking number will be emailed to you. This will allow you to follow you packages progress on its way to your location.
Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail.
Sincerely, Brandon T. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx
Original Message Follows: -------------------------
Good morning, YiJing,
Does this mean that Opensuse10.2 has been an overwhelming success? Can you tell me how many packages you HAVE delivered here in the States?
Thanks for a reply, and Happy Holidays to you.
Tom
On Fri, 2006-12-22 at 06:08 -0600, Novell Customer Service wrote:
Dear Thomas Patton,
We apologize for the inconvenience, unfortunately, the product that
you
ordered is on backorder. Although we do not have an estimated arrival date, we are working with the vendor to obtain more stock as soon as possible. As soon as we receive your product it will be promptly
shipped
and you will receive a confirmation email at the address you supplied
on
your order. Rest assured that we will not charge your card until the product ships. Your patience is greatly appreciated.
Thank you for contacting Digital River for shopNovell. If you have any
further questions or concerns, please "reply" to this e-mail.
Sincerely, YiJing C. Customer Service Digital River for shopNovell shopnovell_service@novell.com http://shop.novell.com/custserv 1-877-4NOVELL Case ID 1598xxxx
Original Message Follows: -------------------------
A shopper has emailed customer service with a request.
Selected reasons to contact customer service: ShippingQuestion - ArrivalDate Shopper email: thpnalb@micro-net.com
Shopper comments: You say it is available on 12/18, I ordered on
12/12,
and the order still says in process.
When will it ship, and why the dang delay? I fully expected to
install
it this week while on vacation. Not much hope now!
Tom in NM
If an associated requisition exists, then the following fields will be
completed. Order ID: xxxxxxxxxxx Order Date: December 12, 2006 Site ID: novell Site Name: Novell Shopper Name: Tom Patton
Products in order: Product SKU: 662644470917 Product Name: openSUSE 10.2 Qty Ordered: 1 Amount: $59.95 Shipment Tracking Numbers:
<snip> Yes I received some bull like this also. What's custom ordered. The last email I got said: We apologize for the inconvenience. We are currently in contact with the shipper for detailed information about your order. You should be contacted back within 72 hours with further information about your shipping status. We appreciate your patience.
Thank you for contacting Digital River for shopNovell. If you have any further questions or concerns, please "reply" to this e-mail.
Sincerely, Chad H. Customer Service Digital River for shopNovell
My question is why custom build?? -- Russ
I have yet to get a response to my inquiry , but I did log onto Novell and start another order, since that seems to be the only way to contact them. If you try to place an order it says it is ready to ship. I sent a "question" tho that seems only to want to know if I am tax exempt or VAT or similar. And you must choose one of their subjects, there are 4 , none of which is "other" and none of which cover my question! anyway this was on the page I got when I checked the sales location: PLEASE NOTE: If the product you have ordered is In Stock, your order will ship within 2 business days. DHL - Ground is only available for US lower 48 States - For UPS Ground shipments, please allow 5 - 7 business days for delivery. DHL - Air - Next Day Air is only available for US lower 48 States DHL - Air - Worldwide Express is available for all international shipments - For DHL - Air - Worldwide Express, please allow 2 - 4 business days for delivery. International Shipments: Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you may be charged. For Minnesota, California and Washington state residents, applicable sales tax will be applied. If it's there, why isn't it shipping?? If not, can they not tell us nearly when, so I don't cancel ?? I'm "just sayin" ? -- j -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (22)
-
Benjamin Rosenberg -
Billie Erin Walsh -
Carl William Spitzer IV -
Daniel Feiglin -
Darryl Gregorash -
Fred A. Miller -
J Sloan -
James Hatridge -
James Knott -
Jeffery Fernandez -
jfweber＠gilweber.com -
John Andersen -
Kenneth Schneider -
Marcus Meissner -
Mike -
Per Jessen -
Randall R Schulz -
Robert Smits -
Russ Fineman -
steve reilly -
Tom Patton -
Verner Kjærsgaard