[opensuse][42.1] printing fails only in Geckos
Printing problems in 13.1/KDE3 were the usual niggles carried over from previous releases. Last week I moved to 42.1/KDE3, fresh / install, but kept old /home, and printing has become a problem. My printer is a <year-old Brother HL-5470DW (non-GDI) laser connected on wired ethernet. What prints: YaST2 test page (sanely) Konq 3 (sanely) rv10.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:10.0.12) Gecko/20100101 Firefox/10.0.12; Build ID: 20130103094221; insanely, gigantic text unless shrinking text default sizes to too small to read on screen, 12px or 13px.) KPDF (sanely) What claims to print, yet produces no response from printer: rv17.0 (BS:Legacy rpm Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0; Build ID: 2013111800) rv38.5 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0; Build ID: 20151214153240) rv42.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:42.0) Gecko/20100101 SeaMonkey/2.39; Build ID: 20151103174305) rv43.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:43.0) Gecko/20100101 SeaMonkey/2.41; Build ID: 20151219133840; with existing profile and with virgin profile) Attachment is content from virgin profile FF43 browser console. FF43 was opened solely to open the particular page to test printing with this version and profile. Systemctl stop cups; <delete> cups' cache and spool data; systemctl start cups didn't help. Rebooting didn't help. Current content of /var/spool/cups: total 648 drwx--x--- 3 root lp 4096 Jan 4 17:45 . drwxr-xr-x 12 root root 4096 Dec 26 19:51 .. -rw------- 1 root lp 844 Jan 4 16:53 c00001 -rw------- 1 root lp 919 Jan 4 17:11 c00002 -rw------- 1 root lp 919 Jan 4 17:12 c00003 -rw------- 1 root lp 914 Jan 4 17:16 c00004 -rw-r----- 1 root lp 17391 Jan 4 16:53 d00001-001 -rw-r----- 1 root lp 291955 Jan 4 17:11 d00002-001 -rw-r----- 1 root lp 291955 Jan 4 17:12 d00003-001 -rw-r----- 1 root lp 21945 Jan 4 17:16 d00004-001 drwxrwx--T 2 root lp 4096 Jan 4 17:16 tmp Current content of /var/cache/cups: total 52616 drwxrwxr-x 3 root lp 4096 Jan 4 17:46 . drwxr-xr-x 12 root root 4096 Dec 27 03:44 .. -rw------- 1 root lp 2138 Jan 4 17:16 192.168.###.###.snmp -rw-r--r-- 1 root root 1885 Jan 3 05:13 broHL5470DW.data -rw------- 1 lp lp 159345 Jan 4 16:06 help.index -rw-r----- 1 root lp 657 Jan 4 17:16 job.cache -rw-r----- 1 root lp 526 Jan 4 17:13 job.cache.O -rw-r--r-- 1 root root 0 Jan 4 17:46 out -rw------- 1 lp lp 53690004 Jan 3 05:05 ppds.dat drwxrwxr-x 2 root lp 4096 Dec 27 01:48 rss http://localhost:631/jobs shows no jobs. http://localhost:631/jobs?which_jobs=all lists 4 jobs, but I'm not sure if they are all from actual successes or not. I think all are from genuine successes. https://en.opensuse.org/ seems to have no page dedicated to printer troubleshooting. Whether that matters I doubt, since only "one" program has the problem Searching https://bugzilla.mozilla.org/ and https://bugzilla.opensuse.org/ seem to produce nothing on point. Advice how to proceed with troubleshooting welcome. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/
On 5 January 2016 at 00:41, Felix Miata <mrmazda@earthlink.net> wrote:
Printing problems in 13.1/KDE3 were the usual niggles carried over from previous releases. Last week I moved to 42.1/KDE3, fresh / install, but kept old /home, and printing has become a problem.
My printer is a <year-old Brother HL-5470DW (non-GDI) laser connected on wired ethernet.
What prints: YaST2 test page (sanely) Konq 3 (sanely) rv10.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:10.0.12) Gecko/20100101 Firefox/10.0.12; Build ID: 20130103094221; insanely, gigantic text unless shrinking text default sizes to too small to read on screen, 12px or 13px.) KPDF (sanely)
What claims to print, yet produces no response from printer: rv17.0 (BS:Legacy rpm Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0; Build ID: 2013111800) rv38.5 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0; Build ID: 20151214153240) rv42.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:42.0) Gecko/20100101 SeaMonkey/2.39; Build ID: 20151103174305) rv43.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:43.0) Gecko/20100101 SeaMonkey/2.41; Build ID: 20151219133840; with existing profile and with virgin profile)
Attachment is content from virgin profile FF43 browser console. FF43 was opened solely to open the particular page to test printing with this version and profile.
Systemctl stop cups; <delete> cups' cache and spool data; systemctl start cups didn't help. Rebooting didn't help.
Current content of /var/spool/cups: total 648 drwx--x--- 3 root lp 4096 Jan 4 17:45 . drwxr-xr-x 12 root root 4096 Dec 26 19:51 .. -rw------- 1 root lp 844 Jan 4 16:53 c00001 -rw------- 1 root lp 919 Jan 4 17:11 c00002 -rw------- 1 root lp 919 Jan 4 17:12 c00003 -rw------- 1 root lp 914 Jan 4 17:16 c00004 -rw-r----- 1 root lp 17391 Jan 4 16:53 d00001-001 -rw-r----- 1 root lp 291955 Jan 4 17:11 d00002-001 -rw-r----- 1 root lp 291955 Jan 4 17:12 d00003-001 -rw-r----- 1 root lp 21945 Jan 4 17:16 d00004-001 drwxrwx--T 2 root lp 4096 Jan 4 17:16 tmp
Current content of /var/cache/cups: total 52616 drwxrwxr-x 3 root lp 4096 Jan 4 17:46 . drwxr-xr-x 12 root root 4096 Dec 27 03:44 .. -rw------- 1 root lp 2138 Jan 4 17:16 192.168.###.###.snmp -rw-r--r-- 1 root root 1885 Jan 3 05:13 broHL5470DW.data -rw------- 1 lp lp 159345 Jan 4 16:06 help.index -rw-r----- 1 root lp 657 Jan 4 17:16 job.cache -rw-r----- 1 root lp 526 Jan 4 17:13 job.cache.O -rw-r--r-- 1 root root 0 Jan 4 17:46 out -rw------- 1 lp lp 53690004 Jan 3 05:05 ppds.dat drwxrwxr-x 2 root lp 4096 Dec 27 01:48 rss
http://localhost:631/jobs shows no jobs.
http://localhost:631/jobs?which_jobs=all lists 4 jobs, but I'm not sure if they are all from actual successes or not. I think all are from genuine successes.
https://en.opensuse.org/ seems to have no page dedicated to printer troubleshooting. Whether that matters I doubt, since only "one" program has the problem
Searching https://bugzilla.mozilla.org/ and https://bugzilla.opensuse.org/ seem to produce nothing on point.
Advice how to proceed with troubleshooting welcome.
Have you tried printing from the version of Firefox that is actually provided by Leap? That should be version 41 If that works, then I would suspect you need to get in touch with Mozilla and try and troubleshoot with them what they are doing wrong with their binaries. Regards, Richard -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Richard Brown composed on 2016-01-05 13:17 (UTC+0100):
Felix Miata wrote: ...
What prints: YaST2 test page (sanely) Konq 3 (sanely) rv10.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:10.0.12) Gecko/20100101 Firefox/10.0.12; Build ID: 20130103094221; insanely, gigantic text unless shrinking text default sizes to too small to read on screen, 12px or 13px.) KPDF (sanely)
What claims to print, yet produces no response from printer: rv17.0 (BS:Legacy rpm Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0; Build ID: 2013111800) rv38.5 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Firefox/38.0; Build ID: 20151214153240) rv42.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:42.0) Gecko/20100101 SeaMonkey/2.39; Build ID: 20151103174305) rv43.0 (mozilla.org binary Mozilla/5.0 (X11; Linux x86_64; rv:43.0) Gecko/20100101 SeaMonkey/2.41; Build ID: 20151219133840; with existing profile and with virgin profile)
Have you tried printing from the version of Firefox that is actually provided by Leap? That should be version 41
If that works, then I would suspect you need to get in touch with Mozilla and try and troubleshoot with them what they are doing wrong with their binaries.
Exactly same problem with: MozillaFirefox-41.0.2-1.2.x86_64 Mozilla/5.0 (X11; Linux x86_64; rv:41.0) Gecko/20100101 Firefox/41.0; Build ID: 2015101500 seamonkey-2.39-3.1.x86_64 Mozilla/5.0 (X11; Linux x86_64; rv:42.0) Gecko/20100101 SeaMonkey/2.39; Build ID: 2015110400 However, in every trial, I had tried only the "page" from my bank that I needed printed (actually somewhere between 3 and 11 pages on letter paper, a record of payments to one bill-pay recipient). When I tried a page not from my bank, expected results, in those two, and all the others that I retried. Got the bank on the phone. It will investigate. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (2)
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Felix Miata -
Richard Brown