A couple of people have lamented the loss of the feedback email address. But you can provide the same feedback very easily at the webpage: http://www.suse.de/cgi-bin/feedback.cgi If you have general feedback you can choose the first button and for specific problems or bugs in Linux you can choose the second button. I don't see any loss of functionality or even any great additional complication. Paul Abrahams
The Friday 2004-01-09 at 22:42 -0500, Paul W. Abrahams wrote:
A couple of people have lamented the loss of the feedback email address. But you can provide the same feedback very easily at the webpage:
False, not easily. You haven't read the complains: it requires working
java, and some browsers do not support it:
| From: Mark Gray
On Saturday 10 January 2004 03:42 am, Paul W. Abrahams wrote:
A couple of people have lamented the loss of the feedback email address. But you can provide the same feedback very easily at the webpage:
http://www.suse.de/cgi-bin/feedback.cgi
If you have general feedback you can choose the first button and for specific problems or bugs in Linux you can choose the second button. I don't see any loss of functionality or even any great additional complication.
Unless, as the original post said, your browser does not support/is configured not to use JavaScript...
Paul Abrahams
-- "They that can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety." -Benjamin Franklin
Paul W. Abrahams wrote:
A couple of people have lamented the loss of the feedback email address. But you can provide the same feedback very easily at the webpage:
http://www.suse.de/cgi-bin/feedback.cgi
If you have general feedback you can choose the first button and for specific problems or bugs in Linux you can choose the second button. I don't see any loss of functionality or even any great additional complication.
Paul Abrahams Well, I am one of the people who wish the email feedback service would come back. You may ask why and my reply to that is that it is too damn expensive to me to stay connected to the net during off peak hours let alone even connect during office hours.
SuSE, PLEASE bring back an email feedback system to report bugs and request OS wishes. -- ======================================================================== Hylton Conacher - Licenced ex-Windows user (apart from Quicken) Registered Linux user # 229959 at http://counter.li.org Using SuSE 9.0 with KDE 3.1 ========================================================================
On Sunday 11 January 2004 9:58 am, Hylton Conacher (ZR1HPC) wrote:
Well, I am one of the people who wish the email feedback service would come back. You may ask why and my reply to that is that it is too damn expensive to me to stay connected to the net during off peak hours let alone even connect during office hours.
SuSE, PLEASE bring back an email feedback system to report bugs and request OS wishes.
Maybe there's a way out of this that would make everybody happy. Perhaps SuSE could construct a form for reporting all these things. To report a problem, etc., you'd then fill in the form and email it. SuSE could then filter all email sent to the feedback address and trash it instantly if it isn't in the proper form. That would solve SuSE's very real problem of being overwhelmed with spam. (That could be in addition to the webpage, which could also be enhanced to include the form as an alternative to the cgi stuff.) Anyone from SuSE listening? Paul Abrahams
On Sun, Jan 11, 2004 at 12:25:53PM -0500, Paul W. Abrahams wrote:
On Sunday 11 January 2004 9:58 am, Hylton Conacher (ZR1HPC) wrote:
SuSE, PLEASE bring back an email feedback system to report bugs and request OS wishes.
Maybe there's a way out of this that would make everybody happy. Perhaps SuSE could construct a form for reporting all these things. To report a problem, etc., you'd then fill in the form and email it. SuSE could then filter all email sent to the feedback address and trash it instantly if it isn't in the proper form. That would solve SuSE's very real problem of being overwhelmed with spam. (That could be in addition to the webpage, which could also be enhanced to include the form as an alternative to the cgi stuff.)
http://marc.theaimsgroup.com/?l=suse-linux-e&m=106287692727425&w=2 Challenge/response ála subscribe/unsubscribe, plus strict format checking...
Anyone from SuSE listening?
Probably not... ;) /Jon -- Whatever rocks your boat!
On Sunday 11 January 2004 2:15 pm, Jon Clausen wrote:
On Sun, Jan 11, 2004 at 12:25:53PM -0500, Paul W. Abrahams wrote:
Maybe there's a way out of this that would make everybody happy. Perhaps SuSE could construct a form for reporting all these things. To report a problem, etc., you'd then fill in the form and email it. SuSE could then filter all email sent to the feedback address and trash it instantly if it isn't in the proper form. That would solve SuSE's very real problem of being overwhelmed with spam. (That could be in addition to the webpage, which could also be enhanced to include the form as an alternative to the cgi stuff.)
Challenge/response ála subscribe/unsubscribe, plus strict format checking...
Challenge/response is probably more than is needed, and the extra work might discourage people from providing feedback. I can't imagine spammers finding it worthwhile to construct the form -- and if, amazingly, they did, they probably wouldn't find a particularly fertile market for their p-n-s enhancers. Paul Abrahams
The Sunday 2004-01-11 at 14:21 -0500, Paul W. Abrahams wrote:
Challenge/response ála subscribe/unsubscribe, plus strict format checking...
Challenge/response is probably more than is needed, and the extra work might discourage people from providing feedback.
Maybe not. It would be necessary once: from them on, the address is known. It would be a similar thing to registering.
I can't imagine spammers finding it worthwhile to construct the form -- and if, amazingly, they did, they probably wouldn't find a particularly fertile market for their p-n-s enhancers.
Probably not worth the effort, you are right, to do that for only one address. Both systems would be useful: people running SuSE could use the program made form. Those emails not fulfilling the requisites, would be passed to the challenge/response filters. Anything is better that not having a email feedback address. -- Cheers, Carlos Robinson
The Sunday 2004-01-11 at 12:25 -0500, Paul W. Abrahams wrote:
Maybe there's a way out of this that would make everybody happy. Perhaps SuSE could construct a form for reporting all these things. To report a problem, etc., you'd then fill in the form and email it.
In fact, Yast has something of the sort: "Post a Support Query", under the miscellaneous tab.
SuSE could then filter all email sent to the feedback address and trash it instantly if it isn't in the proper form.
Exactly. For added security, the program could use a checksum or a default pgp signature, or the users key if he wishes. If the receiver sees no key, up goes spam level by four points (I'm thinking of filters like spamassassin) A checksum could go in the headers, so that early rejection is possible before accepting the email.
That would solve SuSE's very real problem of being overwhelmed with spam. (That could be in addition to the webpage, which could also be enhanced to include the form as an alternative to the cgi stuff.)
I agree. Punishing the innocent is not nice nor fair.
Anyone from SuSE listening?
I hope they do, even if not officially... -- Cheers, Carlos Robinson
participants (5)
-
Carlos E. R. -
Dylan -
Hylton Conacher (ZR1HPC) -
Jon Clausen -
Paul W. Abrahams