* Praise [08-28-10 15:44]:

I have already found a solution. It's not that, the problem. The problem is opensuse dropping features.

If there are features missing that you wish, you must ask for them to be added. They may have not been included on purpose or just missed and no one as asked for them. it's simple: bugzilla, but only if you wish something you feel is missing. else, no room for complaint. -- Patrick Shanahan Plainfield, Indiana, USA HOG # US1244711 http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 Registered Linux User #207535 @ http://counter.li.org -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

There YOU go again - touting bugzilla - NOT EVERYONE feels COMFORTABLE in filing reports.

APPARENTLY, YOU DO - SO FILE IT

Another not comfortable filer, Duaine I'm sorry, what? People don't feel comfortable filing a report, but they DO feel comfortable taking the time to type out a full complaint on a mail list that probably won't get anything done? Stop enabling the complainers and start showing them how to get things accomplished. You know the saying, teach a man to fish and...

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OK, teach a man to fish - is much easier to teach how to file a report.

Therefore, just like in a computer class - I expect to see a VERY ELABORATE and DETAILED - written - procedure - on how to file a report.

In my hay-day, in a professional IT job, I wrote very elaborate and detailed - Operator, Application Programmer, Systems Programmer, Management procedures.

In almost every place I was at, I was in charge of writing the - DISASTER RECOVERY - procedures for the companies - even some from COMPLETE SCRATCH.

The largest on I wrote was about - 100 pages - 8.5x11 - double spaced - typed.

AND was fully TESTED - BY THE OPERATORS - and PROVED to be complete because we went to an IBM Disaster site in Boulder, CO - and - the procedure worked perfectly.

SO, I know a half-ass-ed procedure when I see one. Careful you don't hurt yourself patting yourself on the back like that. If you're so good at it, why don't YOU go file the report? I don't know

the details he's encountering for his problem, so how could I write such a report and submit it? But since it's what you evidentally are so good at, why don't YOU go do it. Or stop bitching that people are saying to file bugs.

Go to it and send it to me for approval, Duaine .....time to come down off that high horse don't you think?

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C wrote:

On Sun, Aug 29, 2010 at 06:07, Duaine Hechler wrote:

...

Therefore, just like in a computer class - I expect to see a VERY ELABORATE and DETAILED - written - procedure - on how to file a report.

You know... filing a bug report is not that hard. You are hand-held every step of the way through the procedure.

Ultimately what it comes down to is logging into the Novell Bugzilla, and following the 3 step bug submission wizard. Every text box in the bug submit form is well documented/explained right in the form, and includes relevant examples. It really *is* easy... https://bugzilla.novell.com/enter_bug.cgi?product=openSUSE%2011.3&format=guided

There is also some documentation here which goes into detail on certain areas: http://en.opensuse.org/openSUSE:Submitting_bug_reports http://en.opensuse.org/openSUSE:Bug_reporting_FAQ but is 100% not required to file a bug.... it's just extra info.

Bug reporting in openSUSE is the easiest I've ever seen. It's well documented, you are guided with each and every relevant entry field. If someone can't understand the bug submit form... well... then there's little hope for them.

C.

If it is so EASY then why aren't using it more - one possible answer is that the person really don't know what the hell he/she doing to fill in the text boxes. Case in point, when I was doing the Sys. Prog. support on an AS/400 with new users, a lady called us and said her terminal had - wavy and jumpy - text. We spent, literally, a half day - 4 hrs - on her problem - we switched out terminals, with another persons - same thing - after the switch. Before the switch, it was working fine. Replaced the coax cable with a new cable - still the same. Called IBM Support - no help. Called IBM Level 2 support - no help. Called an IBM rep to come on sight - no help. FINALLY, after about 4 hrs, we told the lady we have no idea - THEN - she FINALLY said - well every morning, the first thing I do is turn on this LITTLE fan - would that cause a problem. BINGO, LIKE MAGIC, WE TURNED OFF HER FAN - AND - THE WAVINESS - S T O P P E D. With people like this floatin' around - how are they going to fill in a - simple - error report. Duaine -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler@att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 10 years -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

C wrote: [snip]

You know... filing a bug report is not that hard. You are hand-held every step of the way through the procedure.

Ultimately what it comes down to is logging into the Novell Bugzilla, and following the 3 step bug submission wizard. Every text box in the bug submit form is well documented/explained right in the form, and includes relevant examples. It really *is* easy... [snip]

Maybe when I get some time I will try it again. The last time I tried to register and use this it was broken and I gave up. If it does indeed work the next time I attempt it, possibly I may begin to work down the list I have here. Should stuff get paid attention to and looked over, maybe I will continue. If either doesn't happen I have way too many other places to spend my time. My first attempt to register with the Novell Bugzilla left me with a bad taste in my mouth. For a technology company to let something so potentially useful fall into the state of disrepair I witnessed should be embarassing, to say the least. Perhaps it will work when next I try. I have a list of stuff smarter people than me could fix. First on the list would be Novell Bugzilla. -Mike -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Saturday 28 August 2010 23:07:37 Duaine Hechler wrote:

Therefore, just like in a computer class - I expect to see a VERY ELABORATE and DETAILED - written - procedure - on how to file a report.

I did in thread "Please, someone report these bugs and features" on this list. Not that is really necessary for ex-IT person, but it can be new to you and for your convenience I wrote it. So just check your past emails and see details. Apropos: https://bugzilla.novell.com/show_bug.cgi?id=629415 is in NEEDINFO status, waiting for your comment. https://bugzilla.novell.com/show_bug.cgi?id=629416 is closed, RESOLVED as INVALID. As Repair System is depreciated from 11.3 on, you may want to go to the https://features.opensuse.org/ and request some form of replacement. Requesting "VERY ELABORATE and DETAILED - written - procedure", but then on another occasion, like in above bug reports, ignoring other people requests for information, doesn't present you like detailed person and consequently diminish your reputation. Waiving with your IT experience in this light doesn't help to improve your score. Ex-IT person should have more respect to other IT people. A bug reporting procedure is a lot better version then Bugzilla default, but whatever you find not intuitive and in need for further improvement you can file as enhancement request, or even usability bug, as it prevents one category of users to report bugs. Your insight, as inexperienced bug reporter, can be valuable to make procedure easier for non-technical users. -- Regards, Rajko -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

[delayed sent] On 2010-08-31 18:21, Philippe Andersson wrote:

Hello Philipp,

...

* Praise () [20100828 18:20]:

...

I am using the packages from 11.2, but I really WANT SCPM back. I hope that if we are many, scpm packages will be released again.

There are packages available in the openSUSE buildservice. It's just that scpm's developer left Novell and nobody else is interested in maintaining it anymore as the (perceived) user base seems too small. Just a quick note, as this issue is also close to my heart. The user

Philipp Thomas wrote: base for SCPM may be small, but in my opinion, it's one of only 2 elements that made the specificity of SuSE, now OpenSuSE: SCPM and YaST. The way I see it, if you remove those, OpenSuSE is "just another Linux distro".

I, for one, would gladly create a bug in Novell's Bugzilla to ask for a return of SCPM. When you often move between networks (which is my case: home, office, customer sites), SCPM is the *only* way to keep a fully working config in all cases (by fully working config, I mean with email, printing, etc.).

What's the status of this, any change? I also use profiles, but as I haven't installed 11.3 except for some testing, I hadn't noticed it had been dropped - yet. It is one of those basic SuSE things I had taken for granted. -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" GM (Minas Tirith))

Philipp Thomas wrote:

On Fri, 10 Sep 2010 15:12:28 +0200, "Carlos E. R." wrote:

...

What's the status of this, any change?

Unchanged. As long as no one steps up to maintain and develop scpm it will stay dropped. In the bug I created, I also volunteered as maintainer (if you want something done, the best way is often to do it yourself).

This being said, I've never maintained a package for OpenSuSE before, so if you could please point me to the proper way to apply for this, or even better, how to get started, that would really help. TIA Cheers. Bye. Ph. A. -- *Philippe Andersson* Unix System Administrator IBA Particle Therapy | Tel: +32-10-475.983 Fax: +32-10-487.707 eMail: pan@iba-group.com http://www.iba-worldwide.com

* Philippe Andersson (pan@iba-group.com) [20100913 12:17]:

In the bug I created, I also volunteered as maintainer (if you want something done, the best way is often to do it yourself).

A big thank you from me for that!

This being said, I've never maintained a package for OpenSuSE before, so if you could please point me to the proper way to apply for this, or even better, how to get started, that would really help.

As I've seen in the bug report you already got advice :) Direct all your questions regarding packaging to opensuse-packaging@opensuse.org where you'll quickly get answers. Philipp -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On 09/13/2010 12:16 PM, Philippe Andersson wrote:

...

Unchanged. As long as no one steps up to maintain and develop scpm it will stay dropped. In the bug I created, I also volunteered as maintainer (if you want something done, the best way is often to do it yourself).

This being said, I've never maintained a package for OpenSuSE before, so if you could please point me to the proper way to apply for this, or even better, how to get started, that would really help.

Why not do it using the build service? Togan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

Carlos E. R. wrote:

What's the status of this, any change? I just created the following bug:

https://bugzilla.novell.com/show_bug.cgi?id=638862 Please feel free to vote for it ;-) HTH Ph. A. -- *Philippe Andersson* Unix System Administrator IBA Particle Therapy | Tel: +32-10-475.983 Fax: +32-10-487.707 eMail: pan@iba-group.com http://www.iba-worldwide.com