Hi, On Mon, Apr 23, 2012 at 8:26 PM, Robert Schweikert wrote:

Hi,

Since a recent update of Thunderbird and glibc on 12.1 I am experiencing trouble with Thunderbird.

Thunderbird does not consistently receive new mail and gets stuck in "Loading Message..." state. I have three mail accounts set up in Thunderbird all are IMAP accounts.

When Thunderbird gets stuck and I attach gdb it appears to be sitting in poll().

0x00007f3db5b91ff3 in poll () from /lib64/libc.so.6

But that would be the main thread, thus this may be expected and useless information.

One way I have found I can reproduce the problem is to delete a message from my Gmail account through my phone. If I switch to the gmail mailbox in Thunderbird prior to "bold display of the Inbox" (bold text indicates and unread message) disappearing then Thunderbird will get stuck. My guess would be that some error condition is not properly handled in this case as the message is gone from the server.

But Thunderbird also gets stuck for "no apparent reason". With this I mean that it will just refuse to get new mail or refuse to load and display an unread message.

...

Anyone else experiencing issues?

I've seen it a number of times. Not sure it started after the latest update. I believe I've seen it during the last month. If I close TB in this state, some process stays active, so I have to kill it and then after restarting TB everything is OK again. -- Mark Goldstein -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

Στις 24/04/2012 08:14 πμ, ο/η Wolfgang Rosenauer έγραψε:

Hi,

Am 23.04.2012 19:26, schrieb Robert Schweikert:

...

Since a recent update of Thunderbird and glibc on 12.1 I am experiencing trouble with Thunderbird.

Thunderbird does not consistently receive new mail and gets stuck in "Loading Message..." state. I have three mail accounts set up in Thunderbird all are IMAP accounts.

When Thunderbird gets stuck and I attach gdb it appears to be sitting in poll().

0x00007f3db5b91ff3 in poll () from /lib64/libc.so.6

But that would be the main thread, thus this may be expected and useless information.

One way I have found I can reproduce the problem is to delete a message from my Gmail account through my phone. If I switch to the gmail mailbox in Thunderbird prior to "bold display of the Inbox" (bold text indicates and unread message) disappearing then Thunderbird will get stuck. My guess would be that some error condition is not properly handled in this case as the message is gone from the server.

But Thunderbird also gets stuck for "no apparent reason". With this I mean that it will just refuse to get new mail or refuse to load and display an unread message.

There was an issue matching that description with Thunderbird 11.0 and therefore 11.0.1 was released. If you still see that it's something new or unknown. I also have several IMAP account in TB but haven't seen that with 11.0 or 11.0.1. Today 12.0 is released (at least from my repo; openSUSE need a few days for maintenance cycle) and it would be interesting if it's still an issue there.

Wolfgang

I use the 11.01 of thunderbird version and it happened to my system yesterday. I only use one imap account. efagra -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 04/24/2012 01:14 AM, Wolfgang Rosenauer wrote:

Hi,

Am 23.04.2012 19:26, schrieb Robert Schweikert:

...

Since a recent update of Thunderbird and glibc on 12.1 I am experiencing trouble with Thunderbird.

Thunderbird does not consistently receive new mail and gets stuck in "Loading Message..." state. I have three mail accounts set up in Thunderbird all are IMAP accounts.

When Thunderbird gets stuck and I attach gdb it appears to be sitting in poll().

0x00007f3db5b91ff3 in poll () from /lib64/libc.so.6

But that would be the main thread, thus this may be expected and useless information.

One way I have found I can reproduce the problem is to delete a message from my Gmail account through my phone. If I switch to the gmail mailbox in Thunderbird prior to "bold display of the Inbox" (bold text indicates and unread message) disappearing then Thunderbird will get stuck. My guess would be that some error condition is not properly handled in this case as the message is gone from the server.

But Thunderbird also gets stuck for "no apparent reason". With this I mean that it will just refuse to get new mail or refuse to load and display an unread message.

There was an issue matching that description with Thunderbird 11.0 and therefore 11.0.1 was released.

Interestingly enough I do not recall this issue with 11.0 on my machine.

If you still see that it's something new or unknown. I also have several IMAP account in TB but haven't seen that with 11.0 or 11.0.1. Today 12.0 is released (at least from my repo; openSUSE need a few days for maintenance cycle) and it would be interesting if it's still an issue there.

Will 12.0 automatically show up as an update in the updates repo for 12.1? If yes, I'll wait for a couple of days. BTW, I have noticed that if I am patient enough thunderbird will eventually recover and get out of its funky state. It will then operate as expected for a while before re-entering "Neverland". Later, Robert -- Robert Schweikert MAY THE SOURCE BE WITH YOU SUSE-IBM Software Integration Center LINUX Tech Lead rjschwei@suse.com rschweik@ca.ibm.com 781-464-8147 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Wed, Apr 25, 2012 at 9:16 AM, Wolfgang Rosenauer wrote:

Am 24.04.2012 19:20, schrieb Robert Schweikert:

...

Will 12.0 automatically show up as an update in the updates repo for 12.1?

Yes.

If it still occurs with the new version we can debug further.

Wolfgang -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

In order to debug it what would be the procedure? Are the following steps correct or am I missing something? 1) Install -debug and -src packages 2) Execute program from a terminal 3) Try reproducing the problem efagra -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org