[opensuse] 13.1 32 bits refuses to mount DVD.

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi, I have got this situation: AmonLanc:~ # mount -v /dev/sr0 /mnt/dvd/ mount: no medium found on /dev/sr0 AmonLanc:~ # However: AmonLanc:~ # hwinfo --cdrom 19: SCSI 100.0: 10602 CD-ROM (DVD) [Created at block.249] Unique ID: KD9E.cEI0dcpbs4E Parent ID: 3p2J.fcD2_aXgw74 SysFS ID: /class/block/sr0 SysFS BusID: 1:0:0:0 SysFS Device Link: /devices/pci0000:00/0000:00:1f.1/ata2/host1/target1:0:0/1:0:0:0 Hardware Class: cdrom Model: "SONY CD-RW CRX830E" Vendor: "SONY" Device: "CD-RW CRX830E" Revision: "JYK1" Driver: "ata_piix", "sr" Driver Modules: "ata_piix" Device File: /dev/sr0 (/dev/sg1) Device Files: /dev/sr0, /dev/cdrom, /dev/cdrw, /dev/disk/by-id/ata-SONY_CD-RW_DVD-ROM_CRX830E, /dev/disk/by-label/openSUSE-13.1-DVD-i5860091, /dev/disk/by-path/pci-0000:00:1f.1-scsi-1:0:0:0, /dev/disk/by-uuid/2013-11-06-20-12-49-00, /dev/dvd Device Number: block 11:0 (char 21:1) Features: CD-R, CD-RW, DVD, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, DVD+RW DL, BD, BD-R, BD-RE, HD, HD-R, HD-RW, MRW, MRW-W Drive status: no medium Config Status: cfg=yes, avail=yes, need=no, active=unknown Attached to: #9 (IDE interface) Drive Speed: 47 AmonLanc:~ # As you can see, the DVD is seen, the correct by-label link has been created: AmonLanc:~ # l /dev/disk/by-label/openSUSE-13.1-DVD-i5860091 lrwxrwxrwx 1 root root 9 Apr 20 22:37 /dev/disk/by-label/openSUSE-13.1-DVD-i5860091 -> ../../sr0 AmonLanc:~ # file -s /dev/disk/by-label/openSUSE-13.1-DVD-i5860091 /dev/disk/by-label/openSUSE-13.1-DVD-i5860091: symbolic link to `../../sr0' AmonLanc:~ # file -s /dev/sr0 /dev/sr0: writable, no read permission AmonLanc:~ # AmonLanc:~ # eject /dev/sr0 eject: unable to eject AmonLanc:~ # AmonLanc:~ # eject -v /dev/sr0 eject: device name is `/dev/sr0' eject: /dev/sr0: not mounted eject: /dev/sr0: is whole-disk device eject: /dev/sr0: is removable device eject: /dev/sr0: trying to eject using CD-ROM eject command eject: CD-ROM eject command failed eject: /dev/sr0: trying to eject using SCSI commands eject: SCSI eject failed eject: /dev/sr0: trying to eject using floppy eject command eject: floppy eject command failed eject: /dev/sr0: trying to eject using tape offline command eject: tape offline command failed eject: unable to eject AmonLanc:~ # If the system created the label, it did read the disk at sometime. The problem is the "Drive status: no medium" thing, which is false, obviously. This was working sometime back. Obviously, as I installed openSUSE using that same DVD. syslog says nothing about it, nor dmesg. - -- Cheers Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iEYEARECAAYFAlNVtGcACgkQtTMYHG2NR9XRXQCcC1McTg4drB2ajqzZJpdJxXI1 AOwAn0tqV+v7V33jEZRyiJf2IH20093L =bbTd -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

* Carlos E. R. <carlos.e.r@opensuse.org> [04-21-14 20:16]:
I have got this situation:
AmonLanc:~ # mount -v /dev/sr0 /mnt/dvd/ mount: no medium found on /dev/sr0 AmonLanc:~ #
However:
AmonLanc:~ # hwinfo --cdrom 19: SCSI 100.0: 10602 CD-ROM (DVD) [Created at block.249] Unique ID: KD9E.cEI0dcpbs4E Parent ID: 3p2J.fcD2_aXgw74 SysFS ID: /class/block/sr0 SysFS BusID: 1:0:0:0 SysFS Device Link: /devices/pci0000:00/0000:00:1f.1/ata2/host1/target1:0:0/1:0:0:0 Hardware Class: cdrom Model: "SONY CD-RW CRX830E" Vendor: "SONY" Device: "CD-RW CRX830E" Revision: "JYK1" Driver: "ata_piix", "sr" Driver Modules: "ata_piix" Device File: /dev/sr0 (/dev/sg1) Device Files: /dev/sr0, /dev/cdrom, /dev/cdrw, /dev/disk/by-id/ata-SONY_CD-RW_DVD-ROM_CRX830E, /dev/disk/by-label/openSUSE-13.1-DVD-i5860091, /dev/disk/by-path/pci-0000:00:1f.1-scsi-1:0:0:0, /dev/disk/by-uuid/2013-11-06-20-12-49-00, /dev/dvd Device Number: block 11:0 (char 21:1) Features: CD-R, CD-RW, DVD, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, DVD+RW DL, BD, BD-R, BD-RE, HD, HD-R, HD-RW, MRW, MRW-W Drive status: no medium Config Status: cfg=yes, avail=yes, need=no, active=unknown Attached to: #9 (IDE interface) Drive Speed: 47 AmonLanc:~ #
As you can see, the DVD is seen, the correct by-label link has been created:
AmonLanc:~ # l /dev/disk/by-label/openSUSE-13.1-DVD-i5860091 lrwxrwxrwx 1 root root 9 Apr 20 22:37 /dev/disk/by-label/openSUSE-13.1-DVD-i5860091 -> ../../sr0 AmonLanc:~ # file -s /dev/disk/by-label/openSUSE-13.1-DVD-i5860091 /dev/disk/by-label/openSUSE-13.1-DVD-i5860091: symbolic link to `../../sr0' AmonLanc:~ # file -s /dev/sr0 /dev/sr0: writable, no read permission AmonLanc:~ # AmonLanc:~ # eject /dev/sr0 eject: unable to eject AmonLanc:~ # AmonLanc:~ # eject -v /dev/sr0 eject: device name is `/dev/sr0' eject: /dev/sr0: not mounted eject: /dev/sr0: is whole-disk device eject: /dev/sr0: is removable device eject: /dev/sr0: trying to eject using CD-ROM eject command eject: CD-ROM eject command failed eject: /dev/sr0: trying to eject using SCSI commands eject: SCSI eject failed eject: /dev/sr0: trying to eject using floppy eject command eject: floppy eject command failed eject: /dev/sr0: trying to eject using tape offline command eject: tape offline command failed eject: unable to eject AmonLanc:~ #
If the system created the label, it did read the disk at sometime.
The problem is the "Drive status: no medium" thing, which is false, obviously.
This was working sometime back. Obviously, as I installed openSUSE using that same DVD.
syslog says nothing about it, nor dmesg.
I have experienced similar and found it caused by two different situations, (1) loose/faulty data cable, (2) failed/incomplete mount for reason unknown. Replacing/reconnecting the data cable solved (1) which ended up being a bad connector on cable. Reboot solved (2) as I could find no successful way to reset the mount; remount did not work. gud luk, -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 2014-04-22 02:25, Patrick Shanahan wrote:
* Carlos E. R. <> [04-21-14 20:16]:
I have experienced similar and found it caused by two different situations, (1) loose/faulty data cable, (2) failed/incomplete mount for reason unknown. Replacing/reconnecting the data cable solved (1) which ended up being a bad connector on cable. Reboot solved (2) as I could find no successful way to reset the mount; remount did not work.
gud luk,
Wow. It is a laptop. It is running fulltime (as a little server of sorts), so I'll have to wait a bit till I look inside. Looking inside is not a problem, as the bottom is already removed, to improve cooling (it sits on one of those laptop-fans). But I have to power it off before turning it upside down to look inside.... so it will have to wait. And the cables will be very tiny... I hate laptop cables. -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)

On Tuesday, April 22, 2014 04:06:37 AM Carlos E. R. wrote:
On 2014-04-22 02:25, Patrick Shanahan wrote:
* Carlos E. R. <> [04-21-14 20:16]:
I have experienced similar and found it caused by two different situations, (1) loose/faulty data cable, (2) failed/incomplete mount for reason unknown. Replacing/reconnecting the data cable solved (1) which ended up being a bad connector on cable. Reboot solved (2) as I could find no successful way to reset the mount; remount did not work.
gud luk,
Wow.
It is a laptop. It is running fulltime (as a little server of sorts), so I'll have to wait a bit till I look inside. Looking inside is not a problem, as the bottom is already removed, to improve cooling (it sits on one of those laptop-fans). But I have to power it off before turning it upside down to look inside.... so it will have to wait.
And the cables will be very tiny... I hate laptop cables.
I recently experienced something similar. Sometimes the DVD tray bends the cable strip breaking or smashing it. System is able to see it but not mount it. Regards, R.Chung -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 4/21/2014 7:06 PM, Carlos E. R. wrote:
On 2014-04-22 02:25, Patrick Shanahan wrote:
* Carlos E. R. <> [04-21-14 20:16]:
I have experienced similar and found it caused by two different situations, (1) loose/faulty data cable, (2) failed/incomplete mount for reason unknown. Replacing/reconnecting the data cable solved (1) which ended up being a bad connector on cable. Reboot solved (2) as I could find no successful way to reset the mount; remount did not work.
gud luk,
Wow.
It is a laptop. It is running fulltime (as a little server of sorts), so I'll have to wait a bit till I look inside. Looking inside is not a problem, as the bottom is already removed, to improve cooling (it sits on one of those laptop-fans). But I have to power it off before turning it upside down to look inside.... so it will have to wait.
And the cables will be very tiny... I hate laptop cables.
Why are we suddenly convinced it is a cable problem, when you indicated that 13.1 was installed with this same drive? Grab your knoppix or any live DVD, set your bios to boot from DVD and try it out? If it boots, its a software problem and we can forget about all this nonsense of cables etc. - -- _____________________________________ - ---This space for rent--- -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (MingW32) iEYEARECAAYFAlNWyLsACgkQv7M3G5+2DLLSGQCfSFug1qQ7Lt/xZiyW54AiYV52 dTcAn1VeiJ0Cw+2Ak+0/nGtuaBSyV2RM =sqI6 -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

* John Andersen <jsamyth@gmail.com> [04-22-14 16:05]:
On 4/21/2014 7:06 PM, Carlos E. R. wrote:
On 2014-04-22 02:25, Patrick Shanahan wrote:
* Carlos E. R. <> [04-21-14 20:16]:
I have experienced similar and found it caused by two different situations, (1) loose/faulty data cable, (2) failed/incomplete mount for reason unknown. Replacing/reconnecting the data cable solved (1) which ended up being a bad connector on cable. Reboot solved (2) as I could find no successful way to reset the mount; remount did not work.
It is a laptop. It is running fulltime (as a little server of sorts), so I'll have to wait a bit till I look inside. Looking inside is not a problem, as the bottom is already removed, to improve cooling (it sits on one of those laptop-fans). But I have to power it off before turning it upside down to look inside.... so it will have to wait.
And the cables will be very tiny... I hate laptop cables.
Why are we suddenly convinced it is a cable problem, when you indicated that 13.1 was installed with this same drive?
I don't know that "convinced" is correct rather than a "possibity".
Grab your knoppix or any live DVD, set your bios to boot from DVD and try it out? If it boots, its a software problem and we can forget about all this nonsense of cables etc.
And that is not definitive, poor cable connection might be intermittent. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 4/22/2014 1:12 PM, Patrick Shanahan wrote:
Why are we suddenly convinced it is a cable problem, when you indicated
that 13.1 was installed with this same drive? I don't know that "convinced" is correct rather than a "possibity".
Grab your knoppix or any live DVD, set your bios to boot from DVD and try it out? If it boots, its a software problem and we can forget about all this nonsense of cables etc. And that is not definitive, poor cable connection might be intermittent. --
Hmmm, Let me see.... Worked to install 31.1, Only failed AFTER 13.1 is installed, resumes to work when using a boot-able DVD, then fails again when 13.1 is booted.... Mr. Occam would like to have a word with you. -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Tuesday, April 22, 2014 01:38:22 PM John Andersen wrote:
On 4/22/2014 1:12 PM, Patrick Shanahan wrote:
Why are we suddenly convinced it is a cable problem, when you indicated
that 13.1 was installed with this same drive?
I don't know that "convinced" is correct rather than a "possibity".
Grab your knoppix or any live DVD, set your bios to boot from DVD and try it out? If it boots, its a software problem and we can forget about all this nonsense of cables etc.
And that is not definitive, poor cable connection might be intermittent.
Hmmm, Let me see.... Worked to install 31.1, Only failed AFTER 13.1 is installed, resumes to work when using a boot-able DVD, then fails again when 13.1 is booted....
Mr. Occam would like to have a word with you.
One possibility is not convinced, just a possibility. :-D A cable wire strip is able to fail anytime if smashed against DVD tray. Some of this tray expose the wire strip when it open and close it. This frequent open and close it breaks some tiny wires. Well, I do not know if it is the case. Another possibility, DVD tray is not making proper contact. Cleaning any obstruction (dust, debris, etc...) could help. Anyway, you could use an external DVD tray to test software failures. ;-) Regards, R. Chung -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 4/22/2014 1:59 PM, Ricardo Chung wrote:
On Tuesday, April 22, 2014 01:38:22 PM John Andersen wrote:
On 4/22/2014 1:12 PM, Patrick Shanahan wrote:
Why are we suddenly convinced it is a cable problem, when you indicated
that 13.1 was installed with this same drive?
I don't know that "convinced" is correct rather than a "possibity".
Grab your knoppix or any live DVD, set your bios to boot from DVD and try it out? If it boots, its a software problem and we can forget about all this nonsense of cables etc.
And that is not definitive, poor cable connection might be intermittent.
Hmmm, Let me see.... Worked to install 31.1, Only failed AFTER 13.1 is installed, resumes to work when using a boot-able DVD, then fails again when 13.1 is booted....
Mr. Occam would like to have a word with you.
One possibility is not convinced, just a possibility. :-D A cable wire strip is able to fail anytime if smashed against DVD tray. Some of this tray expose the wire strip when it open and close it. This frequent open and close it breaks some tiny wires. Well, I do not know if it is the case.
Another possibility, DVD tray is not making proper contact. Cleaning any obstruction (dust, debris, etc...) could help. Anyway, you could use an external DVD tray to test software failures. ;-)
Regards,
R. Chung
Never the less, I think you would agree that the proper thing to do is to boot with a DVD to see if it fails, rather than tearing the entire computer apart looking for the least likely scenario first. Problem Solving 101. -- _____________________________________ ---This space for rent--- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On Tuesday, April 22, 2014 02:08:06 PM John Andersen wrote:
On 4/22/2014 1:59 PM, Ricardo Chung wrote:
On Tuesday, April 22, 2014 01:38:22 PM John Andersen wrote:
On 4/22/2014 1:12 PM, Patrick Shanahan wrote:
Why are we suddenly convinced it is a cable problem, when you indicated
that 13.1 was installed with this same drive?
I don't know that "convinced" is correct rather than a "possibity".
Grab your knoppix or any live DVD, set your bios to boot from DVD and try it out? If it boots, its a software problem and we can forget about all this nonsense of cables etc.
And that is not definitive, poor cable connection might be intermittent.
Hmmm, Let me see.... Worked to install 31.1, Only failed AFTER 13.1 is installed, resumes to work when using a boot-able DVD, then fails again when 13.1 is booted....
Mr. Occam would like to have a word with you.
One possibility is not convinced, just a possibility. :-D A cable wire strip is able to fail anytime if smashed against DVD tray. Some of this tray expose the wire strip when it open and close it. This frequent open and close it breaks some tiny wires. Well, I do not know if it is the case.
Another possibility, DVD tray is not making proper contact. Cleaning any obstruction (dust, debris, etc...) could help. Anyway, you could use an external DVD tray to test software failures. ;-)
Regards,
R. Chung
Never the less, I think you would agree that the proper thing to do is to boot with a DVD to see if it fails, rather than tearing the entire computer apart looking for the least likely scenario first.
Problem Solving 101.
Sure, first thing, first. The easier and cost less should go first. Boot with a Live DVD or CD save time, money and efforts. ;-) Regards, R.Chung -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 2014-04-22 23:12, Ricardo Chung wrote:
On Tuesday, April 22, 2014 02:08:06 PM John Andersen wrote:
Problem Solving 101.
Sure, first thing, first. The easier and cost less should go first. Boot with a Live DVD or CD save time, money and efforts. ;-)
Yes, of course, I can try booting from the DVD. But that doesn't prove much - you see, it worked during this session at some point because of this: Device Files: /dev/sr0, /dev/cdrom, /dev/cdrw, /dev/disk/by-id/ata-SONY_CD-RW_DVD-ROM_CRX830E, /dev/disk/by-label/openSUSE-13.1-DVD-i5860091, /dev/disk/by-path/pci-0000:00:1f.1-scsi-1:0:0:0, /dev/disk/by-uuid/2013-11-06-20-12-49-00, /dev/dvd So at some time after boot it did read the DVD and its label. At some point after boot, it could no longer read anything from the DVD. Maybe it dies after hibernation. I hibernated it once. Just a wild guess. But it might be days before I get a chance to reboot or power off the thing. -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)

* Carlos E. R. <robin.listas@telefonica.net> [04-22-14 22:10]: [...]
So at some time after boot it did read the DVD and its label. At some point after boot, it could no longer read anything from the DVD.
Maybe it dies after hibernation. I hibernated it once. Just a wild guess.
But it might be days before I get a chance to reboot or power off the thing.
And that test may prove nothing either way as repetition may be necessary to pin-point the problem. The possible cable problem was suggested due to the inconsistant nature and was not presented as a positive *cure* but a step in the trouble-shooting process. gud luk, -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri http://wahoo.no-ip.org Photo Album: http://wahoo.no-ip.org/gallery2 Registered Linux User #207535 @ http://linuxcounter.net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 2014-04-23 04:35, Patrick Shanahan wrote:
* Carlos E. R. <> [04-22-14 22:10]: [...]
So at some time after boot it did read the DVD and its label. At some point after boot, it could no longer read anything from the DVD.
Maybe it dies after hibernation. I hibernated it once. Just a wild guess.
But it might be days before I get a chance to reboot or power off the thing.
And that test may prove nothing either way as repetition may be necessary to pin-point the problem. The possible cable problem was suggested due to the inconsistant nature and was not presented as a positive *cure* but a step in the trouble-shooting process.
I know. -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)

On Wednesday, April 23, 2014 10:35:11 AM Carlos E. R. wrote:
On 2014-04-23 04:35, Patrick Shanahan wrote:
* Carlos E. R. <> [04-22-14 22:10]: [...]
So at some time after boot it did read the DVD and its label. At some point after boot, it could no longer read anything from the DVD.
Maybe it dies after hibernation. I hibernated it once. Just a wild guess.
But it might be days before I get a chance to reboot or power off the thing.
And that test may prove nothing either way as repetition may be necessary to pin-point the problem. The possible cable problem was suggested due to the inconsistant nature and was not presented as a positive *cure* but a step in the trouble-shooting process.
I know.
You said it is not possible to reboot for a while or days. So, the test with a Live DVD is not possible right now. Now, Just to isolate software from hardware failures. What about attaches an external DVD player. If software recognize it most probably it will be your SONY DVD player has the failure (wires, firmware, etc...) and we would discard software is corrupted and fails to use SONY DVD player. This test is possible on the run and need no reboot or power off. Hope this is helpful for you. Regards, R.Chung -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org

On 2014-04-23 17:48, Ricardo Chung wrote:
On Wednesday, April 23, 2014 10:35:11 AM Carlos E. R. wrote:
You said it is not possible to reboot for a while or days. So, the test with a Live DVD is not possible right now. Now, Just to isolate software from hardware failures. What about attaches an external DVD player. If software recognize it most probably it will be your SONY DVD player has the failure (wires, firmware, etc...) and we would discard software is corrupted and fails to use SONY DVD player.
But I don't have one. It has an external hard disk which keeps working faithfully. Don' worry, in a few days I'll reboot and check that machine. I just needed ideas :-) (the immediate need I solved by using NFS to read data from the DVD on another machine). -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar)
participants (5)
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Carlos E. R.
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Carlos E. R.
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John Andersen
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Patrick Shanahan
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Ricardo Chung