Nicholas wrote:
I couldn't agree more with John. There is a difference in people that using desktop and graphical apps and to "M$ desktop users' A Linux user that uses desktop (including me) are people who wants to find their mouse somehow useful ;-) they don't compare with a 'desktop user' that when you tell him "copy the file from the CD to the HD" will respond "I click Start and then what?' (don't laugh, it has happened to me ;-)
I near the end of an 18 month development process on the biggest app in use by the dept where I work. The data entry people have gotten familiar with the mouse but still prefer to use mouseless data entry (and they are right, avoiding the mouse while entering data is preferable) but many of other users are either luddites or prefer ignorance. They are afraid that if they show their ignorance their job is threatened - therefore, the problems have to be with the app or the OS. Either they fight any and all change or they want you to put everything they do under a single button that they can click. My response to the former is "That's not rain you feel on your face, you're spitting into the wind". My response to the latter user is "if your job is so simple that a button click can replace you, then you will be replaced." Suddenly, they seem interested in learning... But, as long as they can claim it is the OS or the app that is preventing them from doing their job, they will. If these users were put on a Linux desktop nothing would change. <snip>
Nicholas
JLK -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/Support/Doku/FAQ/