Hi folks...
I have been following this thread as I dealt with an installation problem
myself...
"NumLock/Numeric Keypad doesn't work in new 8.2 install..."
My comment is that "SuSE Installation teaches self-reliance."
Of course you could say that about Linux, Windows, &c......
All in all, the path to self reliance is easier in the open source community
:-).
Larry Johnson
-----Original Message-----
From: jfweber@bellsouth.net [mailto:jfweber@bellsouth.net]
Sent: Wednesday, July 16, 2003 08:39
To: suse-linux-e@suse.com
Subject: Re: [SLE] SuSE support sucks
*** Reply to message from Preston Crawford
To be honest I'm more annoyed at the fact that they didn't respond to my Gnome-conduits complaint. I wasn't so much saying they should go bundle me an RPM for Gnome-conduits as I was suggesting that in the future they include that with the distribution and even that I got a "We don't support that" type of answer which is disturbing to me because I was just trying to give constructive feedback.
Did you send this suggestion to the Feedback@suse.com address ?? Sorry if that's been covered, I didn't see your earlier post and I'm on a clean box at the moment, nothing on here older than about 2 hours ago <G> And mail wasn't high on my list setting this one up ... I have a feeling that if you sent your suggestion to the "support" section , those overworked folk probably noticed it wasn't something covered by the "installation" support that comes w/ the purchase of the cardboard box containing the OS and other goodies, and they moved on to the next question in the list. As far as I know they don't have any automagic replies. But that wouldn't have satisfied you right then any way, would it? IIRC and someone official, or more awake than I , can tell if it isn't correct, but I seem to recall there was some sort of payment per call or something like that ... For a while anyway. I don't know what became of it .. but , come to think of it, that wouldn't have helped you either. Since paying for information that would largely say "RSN" or something like that to your query about including some Gnomish item .. paying for that call would likely have made you a bit crazy. <g> However, if it gets real support, I don't think one could say their support Sucks. rather more they have a pretty set method to follow , for suggestions and for support, which really aren't the same thing at all. -- j it's just an afterthought; okay ? : IBM: "Think!" Rand Corporation: "Think? Hell, COMPUTE!" -- Check the headers for your unsubscription address For additional commands send e-mail to suse-linux-e-help@suse.com Also check the archives at http://lists.suse.com Please read the FAQs: suse-linux-e-faq@suse.com