On Tue, May 23, 2006 at 08:40:27PM +0200, jdd wrote:
houghi wrote:
On Tue, May 23, 2006 at 07:11:18PM +0200, jdd wrote:
the only thing openSUSE is is support. support in giving packages, support in installing them, support in debugging them. All we do is support.
Not true. openSUSE is a community. It developes, it packages, it thinks about future things. It does not only do support. Perhaps that is what some people do and perhaps that is what most people do and perhaps that is all they do.
Yet openSUSE does much more then give support.
packaging IS support. You support somebody when you do something he could do but don't want or don't have the time or the ability to do.
If you look at it that way then EVERYTHING people do in their lives is support. It however confuses things if you say that support is the only things that the openSUSE community does. It does much more.
here, the packaqe is released (at least in source form), one need to compile it and package it (that is why I hope the build service will boost us), but then explain how to install, make the package available...
That is not support, that is delivering a service. There is a (overlapping) difference between a service and support. The moment you say that openSUSE only does support, most people I know will asume that openSUSE will not do development. That openSUSE will not do packagaging or give feedback or files bugs. Yet openSUSE as a community does all that. I am not saying that openSUSE does no support. I am saying that openSUSE does much more then only support.
of course only one word can't bring all the stuff, but this one is fairly close :-)
No, it is confusing, because it hides all the rest that openSUSE does. openSUSE holds (IRC) meetings as well. openSUSE has drinks.
to be more clear (I hope :-), the Novell employees mostly don't do support
They do not do support, yet they are a very importand part of the openSUSE community,
(excepting the one directly paid for) on they work time. They do in deep debugging, programming, packaging. This is the first step giving the SUSE Linux distribution. In this process "the community" gives ghelp (support :-), but in a relatively light way.
The community includes Novell people as well. As you said they don't do support. So they are part of the community and they do not do support, this means that the community does things else then support.
Even if you see the community as all the people that a day or the other gave a hand to openSUSE, you must admit that in years x man number this is very low.
And your point is ... <snip> -- houghi http://houghi.org http://www.plainfaqs.org/linux/ http://www.netmeister.org/news/learn2quote.html
Today I went outside. My pupils have never been tinier...