13 Nov
2001
13 Nov
'01
03:22
If Linux or indeed any OS just made it point and go 100% without the ability to look under the hood your TCO will go up as you cannot, or its hard to fix any issues (and the tech will try to work it out). Linux is heading in another direction, give the user the ease, but should anything not work right it will give the tech power to make real changes. This will lower TCO and improve customer satisfaction. Things do break, something MSFT seem to forget. Matt