Am 22. Juni 2019 17:21:47 MESZ schrieb Daniel Bauer
Hi,
I just bought a new external disk, but it doesn't show up when plugging
it. It also doesn't show up in Yast partitioner.
So I unplugged it, plugged it again and typed dmesg
This is the output:
[ 757.034290] usb 8-2: new SuperSpeed USB device number 6 using xhci_hcd [ 757.056488] usb 8-2: New USB device found, idVendor=1058, idProduct=1230 [ 757.056492] usb 8-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 757.056494] usb 8-2: Product: My Book 1230 [ 757.056497] usb 8-2: Manufacturer: Western Digital [ 757.056499] usb 8-2: SerialNumber: 574343344531373430333935 [ 757.057552] usb-storage 8-2:1.0: USB Mass Storage device detected [ 757.057816] scsi host20: usb-storage 8-2:1.0 [ 758.055354] scsi 20:0:0:0: Direct-Access WD My Book 1230 1065 PQ: 0 ANSI: 6 [ 758.055724] sd 20:0:0:0: Attached scsi generic sg4 type 0 [ 758.057137] scsi 20:0:0:1: Enclosure WD SES Device 1065 PQ: 0 ANSI: 6 [ 758.057704] sd 20:0:0:0: [sdc] Unit Not Ready [ 758.057709] sd 20:0:0:0: [sdc] Sense Key : Hardware Error [current] [ 758.057714] sd 20:0:0:0: [sdc] ASC=0x30 <<vendor>>ASCQ=0x89 [ 758.060536] ses 20:0:0:1: Attached Enclosure device [ 758.060736] ses 20:0:0:1: Attached scsi generic sg5 type 13 [ 758.061684] ses 20:0:0:1: Failed to get diagnostic page 0x1 [ 758.061687] ses 20:0:0:1: Failed to bind enclosure -19
I saw the "Sense Key : Hardware Error [current]" and thought, well, maybe formatting will help. So I typed fdisk -l | grep '^Disk'
But all I see are the disks I already know. The new external doesn't appear. Is it defect?
Thanks for hints!
Daniel
Hi Daniel, did you try the disk with another computer? Does the disk have some hardware encryption feature? Regards, vinz. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org