Anton Aylward wrote:
Linda Walsh said the following on 04/13/2013 10:39 AM:
Anton Aylward wrote:
Linda Walsh said the following on 04/12/2013 10:19 PM:
Linda, please DO NOT reply to both me and the list.
I do read the list :-)
Thanks.
I don't add your name. Your email headers say that to
respond to "all", it needs to send a copy to both you
and the list. The email software doesn't know that you are
on the list. You do (or the list does). At both places
where this knowledge is available (i.e. in your email client)
and in the list software), their is an option to sent the
"Reply-To:" field in the email.
This list doesn't set any intelligent (and seemingly wanted)
defaults for email to the list and puts the onus on the
users. But that requires users change their email software
to automatically put a Reply-To field in when responding to
this specific list.
Depending on your list software, this can be done in multiple ways.
You, like me, have a domain, and appear to setup "per-list" or
"per-company" addresses to aid in sorting incoming email -- something
I've done for 13 years. People used to think that was odd, but
now is becoming common-place enough that I almost never get questioned
about it.
Anyway -- with 2 different addresses in the from headers, it has been
standard to use Reply to *only* go to the person, or Reply-All to go to
the person and everyone in CC list -- this is because my email software
doesn't know if you are on the list or not -- some people on this
list have set the "Reply-To:" field to point only at the list.
That automatically tells client-email software the *default* reply-to
address.
that to respond to all, it needed
to reply to both. You can set your email software to put
SuSE Linux
in the "Reply-To:" field -- it's another field just like To, Cc:
and their newgroup counterparts Newsgroup: and Followup-To: that
can be set on a per-list basis in most email software.
See http://img545.imageshack.us/img545/1962/foldersettings1.jpg for
an example of this in firefox.
The Reply-To field takes precedence over the 'From' field when looking
for who to send responses to. So when I hit reply it goes to
the list-only. If I hit reply-All, the email software sees
still sees the 'reply-to' and 'cc' are the same address, and only
sends 1 copy. To send a copy to you and the list, I would have
to type in your email address manually, which I have to want
to do *intentionally*.
Since you have control over where responses go, I ask that you use
that control and stop asking others to NOT do as your emailer
is telling them to.
If you change everyone else to not follow the standards then you
break features for other people.
Example: If you send email to the list AND to the person, one email
may go into their "list folder" (that, by itself, gives no hint that
the email was sent "in response" to something they wrote). Vs. if it
is a response to something they said, it would be polite if there was
a way to let them know that someone replied, directly, to something they
wrote.
That's why it allows for 2 copies -- the one copy goes to a list
folder, but the one sent to them directly, goes directly to them and,
filtered appropriately, goes into a "direct" or "personal" response
folder.
That folder is *generally* read before list email, as it is obvious
the person said something directly to the poster in response to one
of their posts (vs. a general list email that isn't a direct response).
So please -- if you only want the 1 copy, set your email software to
put in 'Reply-To:' <listemail> and any standards-following email client
will automatically ONLY put in the list address when they 'hit' reply OR
reply to all -- i.e. they will have to type your address in manually for
you to get a 2nd, unwanted copy -- and how likely is that? :-)
Note -- most lists used to set this field on list-subscriptions based on
the list type (announce-only lists left reply-to field to go sender), but
discussion lists, where the normal action (or normal "want") is to
send to the list -- put the list in the "Reply-To:' field.
So alternatively to you doing it in your email would be to have the list
ownership take responsibility for the fact that most people seem to want
the default response to go back to the list. Thus, they could set the
list default to be 'Reply-To: <list>'...
The latter solution would solve it for everyone and would make these
types of 'side discussions' unnecessary. Perhaps you can convince them
this would be a good idea? I'm not especially well heard, often.
Cheers,
Linda
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