Please any ideas to make her comp forget about ALL the cups-jobs?! I have ssh access to that comp; anything else she could do locally.
The way I do it with ssh is ssh into the box then su enter root password. then killall cupsd ( kills the print deamon). then open up mc. Then move to the var directory, then spool, then cups. That should put you in the cups directory where the files are stored for each print job. I delete everything in that directory with F8 . You have to do each file there one at a time. after they are all gone then cupsd to restart the cups print deamon. Give that a try an see if it clears out the queue for her. Hth. It works for me, might a shorter an easier way but that should work for you. jack malone Network Administrator EAST TEXAS LIGHTHOUSE FOR THE BLIND dba HORIZON INDUSTRIES 903-595-3444 http://www.horizonind.com