On Wed, 2010-09-29 at 10:08 -0400, Mike McMullin wrote:
Would your IT department prefer one vendor or two for support? Our IT guys will not roll out FireFox to the desktops because we "cannot get a support contract" for it, even though IE keeps crashing at startup. I figure that many IT departments in SMB are probably in the same mindset, keep the support simple even if it means paying more than you have to.
Not just SMB. We are a 9000+ employee company. Just this past month Novell file server was replaced by MS. The IT group want everything to be MS. I would guess it simplifies support in that they need only get familiar with one brand of strangeness. But you can't help but think that the choice of MS is to a large extent job security. And they have these neat etched glass certificates from MS that show they 'know their stuff'. A wall full of these surely is impressive to the folk that approve this direction. Hell, if they know the MS stuff, then we would be fools not to use it... -- Roger Oberholtzer OPQ Systems / Ramböll RST Ramböll Sverige AB Krukmakargatan 21 P.O. Box 17009 SE-104 62 Stockholm, Sweden Office: Int +46 10-615 60 20 Mobile: Int +46 70-815 1696 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org