Duaine Hechler wrote: [snip]
If it is so EASY then why aren't using it more - one possible answer is that the person really don't know what the hell he/she doing to fill in the text boxes.
When last I tried I never got to any point where there were text boxes. I never got past "Waiting for secure-www.novell.com", only to eventually be followed some time later with: "504 Gateway Time-Out Lost connection to origin server". Way to go Novell!
Case in point, when I was doing the Sys. Prog. support on an AS/400 with new users, a lady called us and said her terminal had - wavy and jumpy - text.
We spent, literally, a half day - 4 hrs - on her problem - we switched out terminals, with another persons - same thing - after the switch. Before the switch, it was working fine. Replaced the coax cable with a new cable - still the same. Called IBM Support - no help. Called IBM Level 2 support - no help. Called an IBM rep to come on sight - no help.
FINALLY, after about 4 hrs, we told the lady we have no idea - THEN - she FINALLY said - well every morning, the first thing I do is turn on this LITTLE fan - would that cause a problem.
BINGO, LIKE MAGIC, WE TURNED OFF HER FAN - AND - THE WAVINESS - S T O P P E D.
With people like this floatin' around - how are they going to fill in a - simple - error report.
I laughed so hard when I saw this. Extreme deja vu. Had exactly the same thing happen. We had 2 bright young digi-boys spend the better part of a day on exactly this same problem. I originally come from an analog RF background prior to getting involved with PCs and just happened to be walking down the hall when they asked me to come look. I listened intently to their long tale and soon arrived at a conclusion they knew nothing of coils, magnetic fields, or how CRTs and electric motors operate. Unplugged the fan sitting on top of the monitor, moved it to the other side of the office, problem solved. They were, of course, dumbfounded and embarrassed - but the thing is they were missing the knowledge they needed to solve the problem. All digi- boi and nothing else. -Mike -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org