On Tue, 20 Jul 2010 22:17:59 +0100, Bob Williams wrote:
Of the few forums I do frequent, e.g. http://forum.joomla.org/, they try to encourage OPs to revisit their first post and edit the subject to say "[SOLVED] original-question-about-joomla!". Unfortunately, not many do this, but it makes browsing the forum for meaningful answers a lot easier. I've seen this technique used here as well.
That's generally useful only if the problems and answers are straightforward. If I post a question about, say, not being able to connect via SSH to a remote system and someone suggests a solution, that solution may work, and it may not work. But in troubleshooting if one doesn't minimise change (ie, change one thing at a time), it can appear that a solution that was applied solved the issue when in fact it didn't - but another change in the environment did. What I'm finding is that in web-based forums, in general, the users are non-technical (though there are notable exceptions to this, both in specific members and in specific forums; OSF is a mix of technical and non-technical users; the (for example) Rockbox forums, OTOH, tend to be largely technical users it seems). I find that in general the non-technical users don't apply the same rigor to troubleshooting that someone from an IT background would. So often a problem can/would be/is marked as solved but the solution wasn't what was suggested by someone replying. Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org