2008/10/23, Angel Alvarez:
Pregunta tonta:
Que és L3 support?
Pues... ni idea :-? (buscando...) Google dice que es un tipo de "nivel de soporte", supongo que para las versiones sles/sled: *** Novell SUSE Linux Package Description and Support Level Information for for Contracted Customers and Partners L1: Installation and Configuration problem determination, which means technical support designed to provide compatibility information, installation assistance, usage support, on-going maintenance and basic troubleshooting. Level 1 Support is not intended to correct product defect errors. L2: Reproduction of Potential Issues problem isolation, which means technical support designed to duplicate customer problems, isolate problem area and provide resolution for problems not resolved by Level 1 Support L3: Code Debugging and Patch Provision problem resolution, which means technical support designed to resolve complex problems by engaging engineering in resolution of product defects which have been identified by Level 2 Support *** Saludos, -- Camaleón -- Para dar de baja la suscripción, mande un mensaje a: opensuse-es+unsubscribe@opensuse.org Para obtener el resto de direcciones-comando, mande un mensaje a: opensuse-es+help@opensuse.org